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Michael was amazing - this is our third vehicle purchased... - cauker
Michael was amazing - this is our third vehicle purchased from Micheal and we are super satisfied- he’s the best!
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Sales men are not pushy wich is a plus great dealership... - Novdog
Sales men are not pushy wich is a plus great dealership thanks Eric & Tom and staff they treated my family well my daughter loved the water fall in the showroom you all were so great to her she loved the jelly beans and we love our 2015 ford edge sel thanks again to everyone at crest Lincoln of Woodbridge ct and Happy independence day to you all🇺🇲🎇🧨
Had my car serviced today at Torrington Ford. Jennifer in... - dskits
Had my car serviced today at Torrington Ford. Jennifer in service was very efficient and helpful and the service tech Tommy did a a great job with my repair. My car is running great now and it was a wonderful experience dealing with all there.
Working with Jim Reed was a great experience, friendly,... - ov1ddp
Working with Jim Reed was a great experience, friendly, straightforward and no B.S. he showed me the truck and explained everything in detail and took his time with me all the way to the end. I was really pleased on the way they do business, no slight of hand numbers or saying my credit is good but not good enough. Jim was excellent to work with and will do business with him again. “Thank you Jim”.
I had my vehicle services twice, spent over $2,000.00 and... - Bianca
I had my vehicle services twice, spent over $2,000.00 and problem was not resolved. When I asked for resolution from GM and President numerous times, never got a call back. Would never recommend purchasing or get your car serviced from such a poor customer service company.
Excellent customer service transaction was extremely easy... - Junior@1976
Excellent customer service transaction was extremely easy and im very satisfied my experience purchasing my vehicle has never been any more easy and extremely happy
We needed to return a leased 2018 Ford Ecosport 5 moths... - gfroschl
We needed to return a leased 2018 Ford Ecosport 5 moths early because we purchased an other vehicle from an other dealership so we were told that we need to talk to Craig M. Hajjar the sales manager to go over the options and process and when we showed up he did not even set down with us but he asked one of the sales personnel to go over the car so he asked us for a key and the car registration that we gave him. Upon his return he gave us back our license plate and disappeared. After a while since no one came to us I finally went to him and he gave me the return receipt and he wrote on it that we only gave back one key and wrote on the form that it was an additional $150 when in fact we had both keys. So at that time I left the second set of keys that I was going to give the second key when he would have came to us. I feel that we were disrespected and mistreated to the point where we never want to buy a car from Stevens Ford of Milford.
So I’m a new customer and I saw the reviews on Google and... - Doug
So I’m a new customer and I saw the reviews on Google and they looked pretty solid and boy was I wrong. Waited literally 20 minutes, And not one sales rep came out and talked to me. Not to mention their website inventory is so freaking off-base they claim that they had 12 new Ford Rangers in their lot, When I got to the dealership there was literally only three rangers in their lot and the three that I was interested in weren’t even there. As I left disappointed yesterday 4 sales reps were literally looking at me as I was waving to them, again I would never recommend this place to anyone as they literally did not even make an attempted effort to talk to me. It literally took me 45 minutes to drive down there only to have them waste my time. I’m gonna go check out Watertown Ford because I’ve heard really good things about them but this place is a joke.
Stamford Ford Lincoln