Service was excellent. Everyone was friendly towards. - ther,luc268
As usual the service was excellent. Craig helped us through a friendly an accurate manner, He went out of his way to make us have a successful visit. I would recommend him to anyone interested in buying a car.
Top Reviewed Specialists At This Dealership
Purchase of my new 2018 Ford Focus - jameswalling
My purchase of the above car is a very good experience. Above all, a new car is a big-ticket item I do very occasionally.
Internet Sales Consultant
New car purchase... - Jim D
This is the first time dealing with this dealership. I liked all the folks that helped me (Oscar, Darnell, Flipio) and their professionalism was terrific! Absolutely will buy my next car here as well.
Elite Master Certified Sales Professional Lincoln Brand Champion
Elite Master Certified Sales Professional
Amazing!! - Adejesus1010
This dealership was top notch! Darren Beylouni went above and beyond to make sure we purchased the explorer we were most comfortable with. He gave us suggestions and his advice, but was in no way pushy what-so-ever. After we decided on an SUV the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Darren and Jay to anyone who is looking for a new or used vehicle.
Thank you for the extraordinary customer service.
Internet Sales Manager
I’ll give friends or family Erik Acevedo’s buisness card - Happy F150 Owner
Eric Acevedo at Crowley Ford did a very good job finding what I needed and more in an F150. Even dropped off items at my house well after the sale to make sure that I got everything I needed. If family or friends are looking for a ford I will send them to him.
Incompetent to say the least - Angry
The whole service experience was a joke! I was left repairing my vehicle on the side of the highway after leaving from the service department. They scratched the xxxx out of my truck, and after telling them there was never any follow up to try to resolve this. They brushed the whole thing off like it never happened. Since then I have gone to another Ford dealership and have been treated one hundred percent better.
Bad service - Grotto77
How do tell a dealership that your not wasting ther time and you are a serious buyer and 10 days later they finely get back to you that they are still looking for a truck for me 6 days earlier I bought a truck and it was located buy another dealer right under there nose stay away
TERRIBLE - UNHAPPYGERRY
STEVENS FORD HAS SUCH A TURNOVER WITH THEIR SERVICE DEPT AND I CAN SEE WHY NO ONE THERE SEEMS TO KNOW HOW TO CHECK A CAR OR COMMUNICATE WITH THEIR CUSTOMERS IN A RESPECTFUL WAY AFTER PURCHASING A 56000.00 VEHICLE AND USING ANTIFREEZE AND SMOKING WAS TOLD BY STEVEN IT WAS A BREAK IN PERIOD THEN AFTER BEING GIVEN THE RUN AROUND TOOK CAR TO PARK CITY FORD AND THEY FOUND IN HAD A BAD HEAD GASKET KNOW AFTER NUMEROUS TIMES OF COMPLAINING ABOUT A TICKING IN THE ENGINE AND BEING TOLD THEY DIDNT HEAR IT AND THERE WAS NOTHING WRONG NOW THEY SAY THEY ENGINE IS NG AFTER ALL THE PROBLEMS WE WERE GIVEN AN EXTENDED 5YEAR 100,000 MILE WARRANTY IN FEB OF 2014 WE ARE UNDER THE MILES BUT THEY DIDNT EXPLAIN THAT THE 5 YEARS GOES BACK TO THE DATE YOU PURCHASED THE CAR STAY CLEAR THEY ARE A RIP OFF
Whaling City Ford Lincoln
Sales Manager/ Finance Manager