Superior everything! - Kima
Just purchased our 5th Mini from Matt. Outstanding experience as always. I trust everyone at this dealership; integrity and decency matter to them. Will not buy or get service anywhere else.
Top Reviewed Specialists At This Dealership
Senior Motoring Advisor
Motoring Advisor & Enthusiast
Great Service - Wayne
I worked with Jorge earlier today. Efficient and considerate attention to my needs with my wife’s Mini Cooper. I plan to continue using this location for service and sales.
Motor Advisor/ Finance
Lee Grossman and Braman Mini - mini lover
Buying my Mini Clubman at Braman in WP Beach was a completely satisfying experience due mostly to my salesman, Lee Grossman. Lee was extremely helpful during the entire process and made sure that I understood all the "bell and whistles" on my new car. He is a Mini driver himself and is extremely knowledgeable about all of the Minis. He called to be sure that I wasn't having any trouble with my new car and took extra time to re-explain anything I didn't understand.
Tom Rice also pitched in to help me when Lee was unavailable. I enjoyed working with him as well.
Braman is lucky to have a salesman of Lee's caliber on their staff and I would recommend him and Braman to anyone interested in a Mini Cooper.
MINI Motoring Advisor
SERVICE - Tendersoullll
Service advisor was totally first class , taking care of the needs of my car. He listened to everything I had to say and informed me of everything they would take care of. It was a pleasure working with him.
SCOTT FRIEDMAN IS THE SALESPERSON TO SEE AT LAUDERDALE MINI - floridaflyguy
ASK FOR SCOTT FRIEDMAN. 305 609-7778. DON'T WASTE YOUR TIME LOOKING...THIS IS THE GUY YOU WANNA SEE FOR A MINI. THEY ALL ARE GREAT PEOPLE WORKING THERE. ASK FOR MARA FOR HER FINANCING WIZARDRY. HER SKILLS SAVED ME THOUSANDS...LITERALLY. I SHOPPED AROUND FROM PALM BEACH TO SOUTH MIAMI AND MY BEST DEAL WAS RIGHT HERE IN FRONT OF MY NOSE. THANKS, AND HATS OFF FOR THE GREAT SERVICE FROM HIZNARDO MY SERVICE ADVISOR THAT STEERED ME BACK INTO A NEW MINI AFTER SPOILING ME WITH EXCELLENT CUSTOMER SERVICE AND MAKING IT UNTHINKABLE TO DRIVE ANYTHING ELSE. YOU SHOULD GIVE SCOTT FRIEDMAN A OFFICE ONE DAY. HE'S A STAR IN THE MAKING. :P
Time for another car...time to Ben at Mini of PCola - Dcolmans
Keep making my way back to PCola to get our cars ... easy to work with and willing to work to make the deals! I wonder how long it will be until I go back to buy a 3rd!
Excellent customer service - Mini2018
This is the second mini I have leased. Mini of ft Myers has been leaps and bounds beyond our first experience.
They made the lease a quick process and provided outstanding customer service.
A big thanks to Brian and Todd.
Repair done right - Ewsjax3800
Courteous and professional staff. Great follow up. Timely repair completed in short amount of time. Took extra time to contact extended warranty company for coverage of repair, saving me money.
Great customer relations - Kemarownzz
From the moment I got on the phone I felt that I was in very good hands. Mr. Tom and his sales manager were prompt and very curtuous in helping me find what I needed with little to no effort. I travelled OVER 3 hours just for this reason and I did not leave dissatisfied. This is customers service at its finest , I would recommend to anyone.
2 Year Parts Warrantee - 2006mini
On10/08/17 I paid Mini of Daytona Besch $4,917.78 for major repairs in the engine compartment, including a new alternator.
I live about 35 miles away so, when my battery failed, I went to my local mechanic. He replaced the battery and showed me my alternator was only charging at 12 volts and should be 14. I authorized the alternator replacement and paid the mechanic. Took the defective alternator back to the dealer who said they would file a claim under the warrantee.
It is now October 17 and no response for my claim. I have spoken with the service advisor and with Mr. Decarlo, the service manager, both of whom swore they would follow up and get back to me. They haven’t and so far, I’m out $694.07. And I’m now on my third alternator.
Service- theieves - Atome
I accidentally left my sunglasses in the car. When I picked up the car my sunglasses were no longer in the car. Yes they say to take your belongings but if you leave something behind it should still be there when you get back if you are dealing with a reputable company.
Awful sales experience - Jacob Williams
From the moment we arrived we walked for 10-15 minutes before Maria approached us. Her general attitude was apathetic as she clicked her nails on the paint of every vehicle she showed us. She never offered a test drive but we knew what we wanted so we went in to look at numbers. I want to start by saying we have leased everything from Audi to the Range Rover we pulled up in, and I have never experienced such an unprofessional, and rude salesperson in my life. At first, a really friendly woman named Amanda came over to discuss what deals she could make and she was really nice to speak with. However,as negotiating went on with Maria, we walked away to do some simple calculations only to come back and be told that the math we were doing was wrong. I asked if she could show me another way that I wasn't leasing a vehicle for nearly 3/4 what it would cost to buy it when she snatched the paper away and flat out told us "this vehicle obviously isn't for you." Her demeanor was so off-putting that we gladly left. Funny thing is, we went to Braman West Palm MINI, who gave us a far better deal on a vehicle with more options. The numbers that offended this salesperson ended up being beaten by nearly $20/month payment and with more miles added. Stay away from this dealership, and if you must go, please go right to Amanda who in no way should be included in my negative experience!
Ferman MINI of Tampa Bay