Santos was a great help. - rwsavage15
This dealership has been a great help in finding my two Minis to date, and also great deals for my friends. It was a good and personalised experience, and motoring advisor Santos went above and beyond what I could have expected-to get me the car and the deal I really wanted.
Top Reviewed Specialists At This Dealership
Senior Motoring Advisor
Motoring Advisor & Enthusiast
Extremely Happy - Red Hot Mini
I went to Mini of Wesley Chapel not knowing what to expect. I drove out of there a few hours later with a great deal!
Motor Advisor/ Finance
Flawless experience - Olivier M
As I was looking for a used car I called and visited several Mini dealers in south Florida. The experience with Tanya was undoubtedly the best. I highly recommend dealing with her, she clearly answered my questions and although I was purchasing a 4 years old Mini I didn't feel less considered.
I will return.
MINI Motoring Advisor
Great salesperson Joe, Chicago Joe! - Kallie6464
Joe was terrific, he knew exactly what I wanted and did not waste my time. He made the sales experience very pleasant and stress free. Also Sergio in finance was great.
SCOTT FRIEDMAN IS THE SALESPERSON TO SEE AT LAUDERDALE MINI - floridaflyguy
ASK FOR SCOTT FRIEDMAN. 305 609-7778. DON'T WASTE YOUR TIME LOOKING...THIS IS THE GUY YOU WANNA SEE FOR A MINI. THEY ALL ARE GREAT PEOPLE WORKING THERE. ASK FOR MARA FOR HER FINANCING WIZARDRY. HER SKILLS SAVED ME THOUSANDS...LITERALLY. I SHOPPED AROUND FROM PALM BEACH TO SOUTH MIAMI AND MY BEST DEAL WAS RIGHT HERE IN FRONT OF MY NOSE. THANKS, AND HATS OFF FOR THE GREAT SERVICE FROM HIZNARDO MY SERVICE ADVISOR THAT STEERED ME BACK INTO A NEW MINI AFTER SPOILING ME WITH EXCELLENT CUSTOMER SERVICE AND MAKING IT UNTHINKABLE TO DRIVE ANYTHING ELSE. YOU SHOULD GIVE SCOTT FRIEDMAN A OFFICE ONE DAY. HE'S A STAR IN THE MAKING. :P
Time for another car...time to Ben at Mini of PCola - Dcolmans
Keep making my way back to PCola to get our cars ... easy to work with and willing to work to make the deals! I wonder how long it will be until I go back to buy a 3rd!
Pleased with customer service - cappy
It has always been a good experience every time we need service. Eddie in the
service department is helpful and takes the time with us to go
over our needs.
(Receptionist ) must of been having a not so good of a day.
Luis Cruz @ Tom Bush BMW in Jacksonville ROCKS!! - Cubanmist
From the get go, Luis Cruz listened to details of what I was looking for in a vehicle. Before long he made owning my first BMW a reality. Of course there were tiny issues with the vehicle like needing to redo the rear tints and minor alignment. No matter, I brought these matters to his attention and he addresses it quickly and put me in a loaner while the issues were being addressed. Comfort, trust, and professionalism is what Luis is all about. He understands what the consumer is going through and therefore helped put my mind at ease. He gets it. For him it’s not about making a quick sale rather it’s ensuring that you’re happy with your purchase in order to gain your trust, and loyalty to Tom Bush. A+++.
Great customer relations - Kemarownzz
From the moment I got on the phone I felt that I was in very good hands. Mr. Tom and his sales manager were prompt and very curtuous in helping me find what I needed with little to no effort. I travelled OVER 3 hours just for this reason and I did not leave dissatisfied. This is customers service at its finest , I would recommend to anyone.
No confidence in dealership - Gettysgo222
I bought my 2015 Mini Cooper. I was so excited until days later the indicator light came on telling me the washer fuel was low. That told me that this used mini was never checked out before putting it up to sell.
After many phone calls to the GM ( phone tag) Kevin the service manager told me to come in and they would check out the car. I was told they filled everything and even did an oil change. I thank them if it was really done. This should have been done before I bought the car. I live over an hour away and it cost to drive there. They could have offered to replace my gas.
I don’t feel confident in this dealership and would not recommend. I had other issues..I was given my registration stickers which would expire in a few weeks only to find out they were good until 2019. Another issue I was approved for financing then days later the financing lady Stacy called to say I needed more money down and the loan had changed after signing the contract .I told her I had financing. I did contact my lawyer and I was advise this was not legal for them to do. It might had been a mistake but come on...get your stuff together! Last when buying a car the sales person goes over the car with you, this never happened. No Manuel in the car. I was told they don’t give them now days. Need to go online to access it. What happened to customer service? For what you pay for these vehicles you think they would include a Manuel. Not everyone has a computer...Just way to many problems with this dealership. I have bought many cars and never had any problems.....
Awful sales experience - Jacob Williams
From the moment we arrived we walked for 10-15 minutes before Maria approached us. Her general attitude was apathetic as she clicked her nails on the paint of every vehicle she showed us. She never offered a test drive but we new what we wanted so we went in to look at numbers. I want to start by saying we have leased everything from Audi to the Range Rover we pulled up in, and I have never experienced such an unprofessional, and rude salesperson in my life. At first, a really friendly woman named Amanda came over to discuss what deals she could make and she was really nice to speak with. However,as negotiating went on with Maria, we walked away to do some simple calculations only to come back and be told that the math we were doing was wrong. I asked if she could show me another way that I wasn't leasing a vehicle for nearly 3/4 what it would cost to buy it when she snatched the paper away and flat out told us "this vehicle obviously isn't for you." Her demeanor was so off-putting that we gladly left. Funny thing is, we went to Braman West Palm MINI, who gave us a far better deal on a vehicle with more options. The numbers that offended this salesperson ended up being beaten by nearly $20/month payment and with more miles added. Stay away from this dealership, and if you must go, please go right to Amanda who in no way should be included in my negative experience!
Service- theieves - Atome
I accidentally left my sunglasses in the car. When I picked up the car my sunglasses were no longer in the car. Yes they say to take your belongings but if you leave something behind it should still be there when you get back if you are dealing with a reputable company.
Braman Mini West Palm Beach
Ferman MINI of Tampa Bay