132 Illinois GMC Service Centers
I can’t recommend John Rowe enough. - Dfinn96
I can’t recommend John Rowe enough. Even after purchasing a vehicle from him he is always willing to help with an issue. I appreciate the willingness of Bill Walsh streator said well they are always so timely and honest.
Everyone I have delt with at Driscolls have always been - Michele
Everyone I have delt with at Driscolls have always been kind, helpful, pleasant and accommodating.
El personal del Dealer dan un excelente servicio el costo - diana86roma
El personal del Dealer dan un excelente servicio el costo vale la pena lo recomiendo
Top Reviewed Service Specialists At This Dealership
Service Advisor
Service Manager
Service Director
Mark Is Great! - Drumb123
Mark Is Great!! Helped with with any questions/concerns. Just the waiting time is my only gripe. But Mark was able to check on how long I would have to wait. Very pleased overall and love my Buick Envista!
Great and friendly service. - rotonut2001
Great and friendly service. Our family drives 57 miles to service our car at Bocker. Best staff and owner. Wouldnt trust our vehicles with anyone else!
This dealer is really connected to its customers. - mjtracytrax
This dealer is really connected to its customers. The gave my a free oil change after buying my car. Wonderful!!
Service Consultant
Need to print the Inspection Sheet and give to customer - k.teel
Need to print the Inspection Sheet and give to customer also. If that portion of the program is broke, it needs to be fixed.
Excellent customer service! - Deb D
Excellent customer service!!!! Staff very pleasant from the time I made the appointment, while waiting for my service to be completed, to the technician who performed the work. Highly recommend this dealership!!!
Consistency with service times and quality of staff. - mike.kiley2
Consistency with service times and quality of staff. Coupons provided make a difference. Feel value using them
Nice friendly service writer not very pushy explains - R.KOPCZYNSKI
Nice friendly service writer not very pushy explains everything answers all questions. I will continue to use them for my Cadillac.
It took them a long time to diagnose the problem. - LSAMUE9153
It took them a long time to diagnose the problem. Once identified they fixed it. Runs good and no noise.
Twenty five years excellent sales and service and - Steve on nites
Twenty five years excellent sales and service and communication from all departments. (Steve, customer always coming in after working all night.) Outstanding competency w their teams all departments.
Always a first rate experience at Castle. - Rjsasse
Always a first rate experience at Castle. The staff is friendly and upbeat, and always very accessible.
Service Lane Manager
Service Coordinator
Jason was great. - matt200484
Jason was great. He kept me in the loop with what was going on with my car and it was done faster than anticipated
Thank you for you honest service, although a little - lousuffi
Thank you for you honest service, although a little steep, but nonetheless always a good experience to have Rizza service our cars.
Service Writer
I had a fantastic experience working with JC at Zeigler - Juan Carlos
I had a fantastic experience working with JC at Zeigler GMC! From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. He made the entire process smooth and stress-free, answering all my questions and ensuring I felt confident in my decision. I truly appreciated his honesty and no-pressure approach. If you’re looking for a top-notch salesperson who cares about his customers, JC is your guy. Highly recommend!
Service was flexible when I needed to reschedule. - ttalarico
Service was flexible when I needed to reschedule. The work was done in a timely manner and they notified me when it was completed.
I had a great experience with having them fix the problem - laural
I had a great experience with having them fix the problem i was having with my car.
Great customer service, great with communication. - adgcmb9
Great customer service, great with communication. They do great work. Always have had a good experience there.
Parts Specialist
I didn’t believe in dealerships in the past. - 1981chrismac
I didn’t believe in dealerships in the past. But Matt in service, has convinced me to continue to take my truck to Castle Buick.
I had a great experience with Webb Chevy, very - MARILINA GARCIA
I had a great experience with Webb Chevy, very professional staff and awesome customer service
Assistant Service Director
Always great service. - rhondaraymond
Always great service. Billy is the best salesman. Service center is great too. Would recommend
Needed help with my license plate cover. - Ariel Davis
Needed help with my license plate cover. Mr. Krieger was extremely helpful and fast with service. Would definitely recommend. Also, every time I come to the dealership, I'm always greeted and get help answering any questions I have.
The Wilmington dealership Service Department, starting... - Happy with good customer service
The Wilmington dealership Service Department, starting with Ed Koziol, provides exceptional customer service. I believe this is a great asset for a dealership. Satisfied customers come back and tell their friends. I take note of good customer service when I receive it since it seems to be the exception rather than the rule these days for many businesses. Thank you. Dora Willis
Steve replaced the starter on my Lexus in the driveway. - Rod
Steve replaced the starter on my Lexus in the driveway. He did an excellent job and answered all of my questions.
Always Professional - Bill 33
We purchased a vehicle in May 2015, which was a very pleasant experience. We have been back for scheduled oil changes and have always been greeted very professionally.
Bob Brockland service department is in a 2 way tie for - norvin_porter
Bob Brockland service department is in a 2 way tie for the best service department ever in my 60 years of auto ownership. They are all good, courteous, personable, efficient and very willing to assist in any/every way they can.. All are exceptional. Most recently, Tim took especially good care of my car helping me & my car out for a long trip with a short notice. They would get more than 5 stars if possible.
Service advisor of the year - Shadowxiii
Brian Deutsch was by far the most amazing service advisor I have ever dealt with. He made everything be flawless and answered any question I've had. Chevrolet should make him service manager or trainer as he is the prime example of a great worker. He impressed me so much, I really feel he should be praised by service manager.