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We have been to many different places to buy vehicles... - Kdtyler0321
We have been to many different places to buy vehicles from and always within 24hrs after leaving we tend to have issues mainly with transmission problems to pushy sales rep., so to find a place we absolutely felt at home an not pushed into buying just something. From start to finish it was a great process. Peyton & financing team were very professional & made our family feel very welcome. If we had to do it over again we wouldn’t change anything. We strongly recommend going here not only did we get the vehicle we wanted but we got such a great warranty, apr thanks to Dan in the financing dept. Thanks a lot Daniel O Mazda for the best experience buying our new vehicle.
Top Reviewed Specialists At This Dealership
The Northeast Ray Skillman Mazda crew do an excellent job... - Taylor M
The Northeast Ray Skillman Mazda crew do an excellent job with my service. It was a little backed up the day I got my car serviced, but they still got my car in quickly and took care of it. Great service, fair pricing, and I will use again.
2017 Ford Escape Pete took good care of us! - duckie909
I purchased my 2017 roughly two weeks ago. It was the right price and fit our needs. It was just acquired for the lot and while mechanically checked out; they hadn't had time to completely detail the vehicle. I needed to take delivery that day so Pete mad it happen! We arranged to work around my schedule and have me back. This morning Pete was unable to meet me, but Bob got me over to the detailing department to get my car all cleaned up. I spoke with Michael and noted the areas that needed attention. Michael made quick work of the detail including supplying new floor mates as the old one he said needed replaced. I appreciate and thank the whole team for taking good care of me!
Chris is extremely helpful each and every time I call.... - Tracye Morris
Chris is extremely helpful each and every time I call. The staff does a wonderful job of taking care of me and my vehicle. I know I will always be well taken care of whenever I take my vehicle in for service.
Great Service, your Service Advisor (Mike Godbey) was... - normhayman
Great Service, your Service Advisor (Mike Godbey) was very helpful and friendly to work with. I have always had good experiences when having service work completed
Magna Motors Service Department - Mr. Englert
On Wednesday 08/06/2020 my wife called Magna Motors Service Department around 12:06 pm because our 2016 Mazda CX-5 check engine light appeared. She had a 3 min phone conversation with the associate at the desk, can not recall their name, on if we took the vehicle to the 4500 E Division St. Evansville, IN 47715 location, we would not be charged with the diagnostics charge. The associate stated that we would NOT be charged for the diagnostics, and we scheduled an appointment for 08/12/2020 @8:00 am. We got a call around 11:00 am on 08/12/2020, stating they ran the diagnostics and found the issue. Which was, by their best guess, a rodent had gone up behind our gas tank and chewed a whole in the evap hose. Once we showed up at the Evansville location around 12:15 pm, we spoke with a Jason Hall about the issue, and he estimated the repair would cost $566.78. He presented us with our options but unfortunately it was not covered under warranty since it was caused by a rodent. We decided to possibly get other quotes and wanted to shop around. Once we told Mr. Hall about his he told us we owed $130.00 for the diagnostics, which we were told by the associate on the phone that we would NOT be charged. He stated this was standard and asked who we spoke too, my wife couldn't recall the name of the associate. Mr. Hall then spoke to his GM. Mr. Hall stated his GM said their was nothing they could do but take the $130.00 off of the $566.78 repair and labor since they couldn't confirm that anyone told us the diagnostic would NOT be charged. We were frustrated with is for obvious reasons, and Mr. Hall also stated they had phone records of every conversation, and couldn't hear anything about the associate stating it would be free of charge. Once he disclosed this information to us, we requested to hear the conversation because my wife was confident she was told it would be free of charge. Again, Mr. Hall went and spoke to his GM, once he returned he said their IT department was pulling the records and we could wait in the waiting room. At this point, my wife had to take my car back to work because she had a 1:00 pm meeting. I waited in the service waiting room for around 15 mins, then I was introduced to the GM. I can not recall his name, but he shook my hand and he stated again, there was nothing they could do. He then stated they couldn't really hear the conversation, just the duration of the phone call which was 3 mins long. He also mentioned he could assure me his associate did not state it would be free because diagnostics is standard and charged. I told him I was very frustrated and he just apologized and again, mentioned they could take off the charge if we went with them of the repair. I then told him, I will be taking my business else where and he walked away. I ended up and paid for the charge, since at this point there was nothing they could do for me and clearly they weren't going to refund the charge. It was obvious they lied about having phone records that they listened too because once we challenged that, they stated they couldn't hear the convo just the duration of the call. Once I paid, they were pulling up my Mazda and I asked Mr. Hall if they really had phone records or was that just something they said so we would pay. He ensured me they did, even through clearly they lied about it and we caught them. This is NOT AWAY to do business.
To make it even worse, once I got back into our Mazda, there was trash in my cup holder, an empty Gatorade bottle that looked like it was lime. Then, when I got home and reviewed the statement they printed off, it stated we received a complimentary car wash. Which we clearly DID NOT, since there was still bird poop on our car and bug splatters on the front of the car. I then called Mr. Hall back, he was at lunch and he returned my call. I mentioned to him we did not receive our car wash, and he stated they were going to do it but I seemed to be in a hurry. Yes, I was but also frustrated from them lying to us about the phone records and leaving trash in our car.
Please do not do business with this service department!!!
Fantastic great worker really nice guy super chill and... - Jordanblasius
Fantastic great worker really nice guy super chill and very helpful with out a doubt deserves a huge xxx raise because he was fan xxxxing tastic
Trevor from Kennedy Mazda was such a great help! He was... - RachelC
Trevor from Kennedy Mazda was such a great help! He was very informative about the CX-5 I purchased, which was great because I am new to Mazda. He was patient with my questions and made a point to let me know to reach out if needed anything.
35,000 mile maintenance check - LVDongieux
All personnel were very nice and helpful. Everything done on time. Washed and detailed my car when the service work was done (complementary). Glad to have Basney as my
This was the first dealership where somebody came out to... - scott
This was the first dealership where somebody came out to greet us and ask us questions and show us vehicles we were very impressed and I recommend this dealership to anybody that wants a Volvo or a Mazda or any other cars they sell highly recommended I would give them a 12 out of 10 they have reached out after the deal which is even more astounding and shows they're worth as dealers
Terrible! My and wife wasted 2 hours of our lives in... - bluegrassjammer06
Terrible! My and wife wasted 2 hours of our lives in their store them trying to run our credit! Then presented us a truck I didn't like. Then they tried selling it to us at a high price and didn't fit our budget I backed out right away! Then they had 3 salesman's gang up on me tried to talk me into buying it. Before they even get the word no out of me! Never going in that store again!
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Used Car Manager