Used Car Shopping - CarBuyer
Ed and the rest of the Kia Team made our car shopping easy and enjoyable. Thank you for the top notch customer service. Love our new car!
Edwards Kia is TRUST!!!! - SherriRieke
You will never need to shop around for another home where you buy your car/suv/van/truck. Edwards has it all and Edwards Kia is my favorite.. my salesman Kyle is the bomb.com, caring, fair, and makes sure I feel at home. I want a deal, he needs a paycheck and Edwards needs to pay the light bill. With that said I feel we all win and I have always loved this dealership.. I have bought 8 cars/SUV from Kia, my daughter's have bought 4 cars, my neighbor bought 2 cars, and 3 of my friends have bought cars/SUV from them, all on my referrals and experience which has always been excellent. I use their service department, Tony the service manager is AMAZING!! RON and Antonio in finance, Joe the Kia sales manager, Darrell, Bob and now Kyle my salesman, really everyone is amazing. I'm serious when I say I love this place, and to give you some history, I used to sale cars years ago so I'm not a fool when it comes to buying a car. I seriously cannot say enough about Edwards Kia and all the product Edwards sales. I promise you will not be disappointed when you buy here and you, like I, will make Edwards your forever car home.
Great place for first time buyers... - shashariyah
The staff are very friendly and attentive. The environment was comfortable, the sales men were not too pushy, or demanding. There was allot of openness, understanding and patience when they were dealing with me, allowing me to have the ability to take my time and make a decision on a vehicle that was right for me. The only, I guess slight flaw is all the paperwork, and the time you spend there(also, understanding all the paperwork). So ask allot of questions, because no question is a stupid question. Especially, when it comes to your livelihood and money. Again, great staff and friendly environment, and they are good with taking their time to make sure you, the customer is at ease, whether it is trading, buying, or selling.
Amazing experience - Tammue
Joshua Watson is an amazing salesmen. He heled me get out of a car I was upside down in and into a brand new vehicle. He took the time to expkain everything to me and even called the next day to check up on everything. Great job!!!!
Amazing service - grnbn
Worked with Jackson and helped me find exactly the vehicle I needed. With his help and knowledge I was able to leave in a great new vehicle. I can't thank him enough for making the process simple and quick.
Great Service! - dbakke
My wife and I have been in contact with Gage.
He is a pleasure to work with and very professional.
Gage goes out of his way to meet our very specific "wants".
As you may or may not know, we are looking at Mazda's and I know
this is not a line that you guys carry yet Gage and the Sales manager have
gone out of their way to assist us.
Whether we end up with McGrath or not, I want to thank you all for the
excellent customer service.
Very easy to work with! - RoyT
It was a very nice experience, the dealership had the truck ready for us to test drive, did find a small issue, which was taken care of right away. Financing was done right on the spot, which did not take very long, we got a great rate! Great to work with such an efficient group.
~Came in for a brake checkup~ - FourEyes
My car was making a noise near the tires. Called ahead of time and told them I'd be bringing it by later in the week. They were okee dokee with that.
Arrived later in the day than I had wanted to but they took me in anyway and looked over the car for the noise. They found a different noise and we proceeded to fix that new noise. They (meaning Andrew) also looked over a previous repair from another dealership and recommended a touchup of what was overlooked at the previous place.
Since I arrived late, the car stayed overnight. Service advisor John was nice enough to get me a ride to my location. Came back the next day to a fixed car and got back on the road to my travels. Price was satisfactory and I was satisfied with the experience. The cashier was pleasant and friendly. I will be back and I recommend service at this dealership.
Poor Customer Service - Jakekoenig55
Their parts department really struggles to order the correct parts. Several times I've ordered a few hundred dollars worth of parts through them on separate orders, only to find that they ordered the wrong parts even while having my vehicle VIN. Very disappointed in this dealership. Will not bring them any more of my business.