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Very positive experience - steveberghorst
Conrad was very friendly, helpful, when we came looking for a truck. If he didn't have an answer for us, others were willing to help out. We felt very comfortable working with your team, thanks
Top Reviewed Specialists At This Dealership
New & Used Hyundai Sales
New GMC/Hyundai Sales Manager
Fixer Upper Sales Professional
Steve Got magic - Kimberly
I recommend you go there they will help you so go see what they got I was there for 5hours very nice people’s. SEVEN LAplante is the man go see him
Sales Consultant and get
So easy - fun! - SCHIMAN_DE
Although I could go to a Subaru dealer that is closer, Maple Hill has a great reputation and has shown it to me with each car.
New and Used Vehicle Sales
New and Used Sales Consultant
Bought 2010 equinox - Adamsl1974
Gordie was awsome. Answered all questions with absolute clarity. Dealership very clean. Enjoyed test drive without having salesperson with us. Drove car home on expressway in the rain and it handled very nicely.
Great job! - Ludington
Very happy with overall process. Brad S. was a great guy to deal with. Pricing was honest and they took the time to go through the pricing with you line by line. Everything was upfront and never felt cheated. Received more for my trade than expected. Also worked with one person through the entire process instead of being sent to multiple places as some dealerships do. Also never felt pressured into buying anything extra. Bought from 5 dealers in my life and this was overall the best. This dealership is 2 hours away from me, but well worth the trip.
Thank you Elder Hyundai - seklinger13
Great experience all around. I appreciate the time, curtesy, and straight forwardness from everyone involved. This is my second Hyundai vehicle, and both have been great. I will happily recommend Elder Hyundai.
Novemeber 30, 2017 Purchase - liretta
Excellent customer service, friendly staff, clean showroom, and they helped me into the car that I wanted. The options they offered and the pricing breakdown were well explained. Everything was done in a timely manner and I drove off the lot in a wonderful new car.
Ioniq - $
So far driving from Saginaw to Detroit: 53.4mpg and climbing $$$. Working with Rob and the sales manager was pain free and enjoyable. Thanks Again
No pressure purchase. - FM
Even though I was pretty set on the vehicle upon arriving at the dealer, the salesman was quite helpful at simply comparing the different car models/options between 3 vehicles. That made my choice easy as I was content and felt good about the purchase when departing. The other staff there that I met during the purchasing process were friendly and professional.
Purchase experience - slatack
Never felt pressured into my purchased. Never felt like I was being rushed. Don took the time to make sure that everything was to my satisfaction and that I understood everything. Was the easiest car purchase I have ever had.
Great service - Vanna
You guys should go see Jordan Schillaci he is a great salesman and his group he works with they do what’s best for you and will get you in a vehicle that day had an amazing experience and would recommend them to any one
Elantra - nickolger3
I had a great experience trading in my old lease and purchasing a new lease through Fox Hyundai. Jim Townsley was a great sales person to work with.
Professional and thorough - Briguy82
It was obvious that they were shorthanded in the service dept. but Chris just took it in stride. I felt like he made me a priority and he made every effort to compensate for my bad experience with a different dealerships service dept.. I was hesitant coming there but Chris and the mechanic that worked on my car earned my confidence and future business. Thank you Chris.
Very Satisfied - cwelch
The energy in the building was great! Immediately inviting and attentive. Billy Bond got right down to business and went to work for my specific needs. Overall 10/10 experience.
Awesome Customer Service - TJ Bertog
I walked into Signature sure that I would not qualify for a used vehicle. I had no car of my own, but TJ picked me up at my house and took me to look at the cars. He and Willie worked with me and actually got me financed for a new car! They were both great to work with and took the time to explain everything to me. I would recommend both of these fine gentlemen if you're looking to get into a vehicle. I drove away a very happy customer! This was a true blessing for me!
Excellent and smooth new car [urchase - RSJ
I have to commend the team at Glassman Subaru. Appreciated Bill Marx, internet Sales Manager & Marcy Orr, Service, for initiating the conversation when we were considering a replacement vehicle. My wife and I then had the distinct pleasure of sitting down with John Paul Johnson, our diligent Sales Solutions provider! We test drove a couple of models and settled on a wonderful Outback. Found J Paul to be incredibly knowledgeable on the features, comparisons to both internal Subaru and other brands. Provided for a comprehensive conversation & a wonderful deal all around. Kudos as well to Doug in Finance for helping us traverse the multiple options available. Appreciated he & John Paul staying past closing time on a Saturday no less!! Glassman makes us feel welcome any time. Big thumbs up team!
Poor Customer Service and Communication - Kay B
I came into your dealership on May 22nd looking to purchase a new car. After running my credit multiple times, the salesman that I was working with was only able to get me so much in approved financing. I asked him about the pricing of the vehicle I was interested in and asked for a print out detailing the costs of everything. On Friday, May 24th, he finally provided me with that. At that time I told him that I would like to talk about the actual price that the car was being sold for. I mentioned that the actual market price that people were paying for that car was only around 20,000, yet the price I was being given was a little over 22,000. When I mentioned I wanted to negotiate the price of the car, I never heard back from that salesman. This was on Friday May 24th when I mentioned the negotiation. I reached back out to the salesman on Tuesday May 28th and Wednesday May 29th and never heard anything back from this salesman.
I was really inclined to purchase a vehicle from this location and from this salesman, however I was very upset with the customer service I received. When talking about down payments, the salesman tried to push me to borrow the money from family members or friends, and also the lack of communication from this salesman when I brought up the price of the vehicle was very unprofessional.
I purchased the vehicle I was interested in from the Summitplace Kia Auburn Hills dealership on May 29th, for less than the price I was trying to negotiate with this salesman. I am writing, hoping that the issue of customer service and lack of communication will be addressed for future customers. Have a wonderful day and thank you for your time.
Subaru Sales Manager
Maple Hill Auto Group
Service Assistant Manager
Express Service Team Lead
Used Car Manager