Sent in car door - Gnurse40
I had a dent in my car door. Came in prepared to sit and wait. But, I was given a car to drive home. They called the next day, mid afternoon, and it was fixed and looks good!
Top Reviewed Specialists At This Dealership
Hometown feel - mikems47
Great customer service with a small town feel. They do what they say and will give you the best deal they can with no hassling back and forth.
Prompt and friendly - Jimsells rail road ties
The service area is clean and the people are all super friendly. They have donuts fresh !! Coffee and WiFi and places to work and charge your phone too.
Awesome experience purchasing a vehicle. - Shellyj
This purchase was by far the easiest. I made one phone call told Dan exactly which vehicle I was looking for, he didn’t have one in stock. He said he would find what I was looking for and within one week he had the exact car that I asked for. I absolutely love my Mercedes. The sales and service is excellent at Cannon Motors.
Excellent Customer Service - ladyre4ya81
Lesia Johnson is a great sales lady, will go all of her way to help others to pick the vehicle that meets the customers needs.
Service - Caroline58
Was very friendly, & helpful. Great service ! Would recommend highly. Got a 2018 Nissan pathfinder , a very beautiful vehichle. My salesmen "Melissa & Willie were awesome, made it a pleasant experience.
Great Experience! - Crenshaw
We found the Tahoe we have always looked for at Larry Clark! Trey was great to work with! When we called in to ask about it, he immediately started answering any questions that we had. He was really easy to work with! We definitely recommend Larry Clark Chevrolet!
Lifetime customer - elizabethbwhitaker
I had a wonderful experience! Everything was explained to me and straightforward. I will definitely make this my dealership I will purchase any vehicles in the future as well as highly recommend to friends and family members.
Service dept. - Truck guy DJR
The only problem I had was I purchase a new Silverado very nice truck but I noticed the steering wheel was not centered, I knew right away the alignment was off so I made a appointment with the service Dept at Dewayne Blackmon CHEVROLET where I purchased the vehicle,I had to leave work early to make the appointment the service manager drove the truck and said he seen what I was talking about but they could not touch the truck until it had 900 miles on it, they could have at least checked the alignment a waste of my time very dissatisfied with the service dept I wound up carrying it to another alignment shop and payed out of pocket .
They would not sell at there on internet price - Upsman071
Saw new truck on there web site at a certain price so I emailed them and asked for best price well they call me back and told me it was 6,000 more than there internet price. And the lady tried too explain that everyone is not eligible for that price. So if u want too buy from them do at ur on risk
Best Experience Ever - UrsreyF
Got to the Dealership a little late, but James and Mr. Theo wonderful!!! Stayed late had me out the door with a new car!! Dedicated employees!!!! LLLLove the experience!!!!! Like my new Family!!
Great deals - Farrell54
If your looking for good friendly salespeople that will treat you like a long time friend and has great coffee. This is the only place to go.
Maintenance - jb52
Maintenance was performed according to my expectations. Staff was prompt and professional. Have purchased all but two of our vehicles from this dealership and would not go anywhere else again.
Great friendly service thanks Ron - Plumber1
Got me in on a trade. Left with a good truck Ron was easy to work with thanks guys ! I get ready to trade in I will come back
Excellent service center performance - amazed
The service rep I've always worked with is Lionel Campbell. He always seems to be having his best day; he's just always friendly, understanding, and cooperative. I've brought my c5 z06 Corvette in for a couple mundane service appointments (Technical Service Bulletin warranty work) and a ripped axle boot (under my 7-yr warranty), and I've had two other unique experiences with the Service Department.
Clutch pedal inconsistencies made clutch engagement unpredictable; sometimes it just wouldn't engage at all. They kept the car for 4 days, testing it cold and I'm told, later, when completely warmed up (because the symptoms never showed cold). Lionel said they drove it for at least 20 times back and forth in their lot shifting gears through 1-2 and Reverse and in desperation, around the town and could never get the problem to re-occur. He claimed they probably had 2 hours of labor time committed to my car and couldn't justify any more time to an unpredictable intermittent problem. They returned the car to me without charge. It didn't cost me anything. (Futral did the work when the clutch finally died 8500 miles later, since I wanted to replace the diff with 4.10s [no labor nor parts guarantee under GM policy since 4.10s weren't available as an original sales option].)
I had one other experience with Service. I bought a used 2014 c7 z51 Corvette in 2016. It had 14,800 miles on the odometer. I took it immediately to Ryan to see if I could get all four of the chrome wheels replaced because they had very slight pitting. One of the four wheels had been curbed badly. (I worked in a Chevrolet dealership in California for 12 years in the late 80's; I knew my claim on two of the wheels might be considered frivolous- the pitting on those two wheels was extremely slight. The curbed wheel had the severest pitting, but it had been curbed hard, too. I didn't expect much. However, pitting is a true indication of an underlying problem during the chroming preparation phase; pitting would only get worse. As a [former] dealership employee, I could easily accept that Ryan Chev would not approve at least two of the four that I claimed; a car-show judge might not have spotted the blemishes I pointed out. I circled each blemished spot with a grease pencil and drove to Ryan.) Lionel directed me to Larry Hamil in the body shop; wheel warranties had to be submitted through the different department. They replaced all four wheels (in a "no questions asked" manner); they did say, however, that with that claim I could never claim wheel damage again. I was stunned at the warranty service. Almost 15,000 miles on the car; it was sold first 2 years and 10-1/2 months prior with less than 2 months left on the 100% bumper-to-bumper warranty and Ryan Chevrolet pushed my warranty claim through. Most aftermarket chrome wheels are guaranteed for only 2 years. I've never heard of a 3-year guarantee for chromed parts.
I've had only outstanding results with Ryan Chevrolet's Service dept.
Fantastic!!!!!!!!! - fourmahi
Best service department I have ever had the pleasure of working with. I would recommend this dealership to everyone. Thank you . I will be looking for a new car soon and will be looking at this dealership for sure.
Disappointed - 4evrsunshine
I visited the dealership last week to get an oil change and to have my battery checked because I had to jump start it on a couple occasions. I picked my vehicle up, and I was told the battery passed the load test. However, once I got home my vehicle would not start so I question whether they even performed a test in the first place. I returned to the dealership on Monday, I shut the vehicle off at the service department to show them that it would not start. I arrived around 8:05 a.m. and left my vehicle, they did not call me until 4:50 p.m. to inform me that the battery tested bad but they did not have the battery in stock because it was on back order. I was asked if I wanted to leave my vehicle until the battery came in hopefully on Thursday, but I was never offered a ride or a courtesy vehicle. When I opted to take my vehicle because I did not have another form of transport, it was suggested that I use my jump start and just start it up with that each time in this 90 plus degree weather... really!! My level of frustration was past 100 at this point because they were totally unprofessional and clearly not concerned with my needs. It is very unfortunate that this is the only Jeep dealership in close proximity because Carl Hogan has always had a very poor service department.
excellent customer service - DODGECHIK
MR. RODNEY JESTER WAS MY SALES MAN. I AM VERY, VERY PLEASED. I WAS A WALK IN, NEVER TALKED TO ANYONE THERE. MR. RODNEY JESTER CAME OUT AND GREETED MY FAMILY AND I WITH OPEN ARMS, HE WAS ABSOLUTELY HELPFUL AND IT DIDN'T TAKE ALL DAY. HE KNEW ABOUT EVERY CAR ON THE LOT AND WAS VERY DETAILED, THAT'S WHAT I CALL SOMEONE THAT KNOWS THEIR JOB AND HOW TO CATER TO A PERSON NEEDS. A SEASONED SALES MAN. TRUST ME, YOU CAN'T GO WRONG WITH MR. RODNEY JESTER.
THANK YOU AGAIN.
3 and counting - Dearskin44
I've bought 3 from Skinners and they are first class all thr way. Highly recommend them if you are looking for a new car
Service Dept. - Tahoe1460
The service team was very helpful in trying to resolve power issue with car that had been to area garages. I will be a repeat customer with service or purchases in the future!
Take you money elsewhere - Abur51987
If I could give this delarship 0 stars I would. Jeff Smith is a joke and runs a jungle gym of lying employees. He’s running a scam program. He tells his finance managers to con people out of money. The bank may approve you for 2.5 percent for 60 months. However the managers sign you up for 10-15% for 72 mos and profit this extra money. He even tells his employees to purposely not work on a paying customers vehicles simply because he doesn’t like someone or something. Take your hard earned money to a place that appreciates it. BBB reports have been filed and I’ll never use this con man again.
Need Stronger Management - BADBEAU
1) Late opening the door at 7:30am for service; those dropping off car to go to work want a quick check in
2) if someone is there at 7:30am for a basic oil change; it should not take over 2 hours without receiving there car back ready to go
3) customer should not get hit by a SMOKER smell as a greeting
4) use common sense when trying to contact Extended Warranty approvals; if there is no answer, find another number or go to internet to find way to contact, instead of waiting & waiting doing the same thing that is not working
5) clean you waiting area; carpet was filthy, food under chairs, spill drinks on tables, etc.
6) do not conduct financial business with a "clan" of folks around knowing about your business
7) escort the guest back to their car just like you receive the car instead of saying your keys are in it and parked right outside.
They did us wrong on a offer and that truck.needs a freeze p - Notworthy
They had a truck that was the managers son they said at first that it would be 5000 cash. Well our first deal didn't work out so we made them an offer of 4,500 cash with az 30 day warranty and we also found out the truck need a freeze plug which is going to cost 800$ they wouldn't accept our offer they said they had someone coming from Meredian to pay the 5,000 + taxes. Which weree told 5000,00. Firm before we found out it needed a freeze plug. I hope they tell the new customer that it needs work. My husband smelled antifreeze and that's what they told him that's why we offered 4,500 with warranty which they backed out when they thought they would make more money I just hope they are truthful to the next buyer I'm glad my husband knows enough mechanic skills he knew there was a problem. Thanks for nothing. I appreciate y'all not being true to your word. 5000,00. Doesn't mean plus tax and with a bad freeze plug. My husband and I were called by them for this deal. We had already left. So they did us double dirty. I don't appreciate people not following tghrough to help you in any say.they can they are just about the the$$$ even if it's got damage please at least tell the next customers about the freeze plug. That is no easy job task and will cost them 800 more dollars.
Brand new tahoe shakes terribly! - Disappointed customer
Not only will I never purchase a gm vehicle ever again, I will ensure everyone knows the terrible customer service I have experienced with this dealership. If you want a quality vehicle, do not go with a tahoe. According to Turan Foley, it is normal for a tahoe to vibrate/shake. The vehicle shakes so bad, it makes you nauseous. Turan Foley treated this situation with no care at all. They treat you so good while making a purchase, but do not expect anything beyond that. By far, the worst customer experience I have had in all of my life. I have purchased 4 brand new vehicles (this being the first gm vehicle) and I have never had even close to an experience this bad. I will never stop telling anyone and everyone I can about the quality of a tahoe and the experience at the turan foley dealership and service center. Do your research before you buy. I wish I would have, because this is a very known issue.
WOULD NOT RECCOMEND THIS DEALERSHIP TO ANYONE. The... - allstarreview2
WOULD NOT RECCOMEND THIS DEALERSHIP TO ANYONE. The mission statement in the "About Us" section in their website clearly slanders: "Good credit, bad credit, no credit, or if you're just a first time buyer please come see us today!" Well don't depend on that, I had researched all of their reviews and they were surprisingly good, obviously wrote by someone associated with the company. My first experience with the company, I filled out the application and the salesperson (Daniel) proceeded to go to the back room and discuss my application with the financial advisor where as I could hear the whole entire conversation between the two. At one point in the conversation I heard profanity when talking about my application, these people are not professional and have a lack of respect for customers. My opinion, LOOK FOR ANOTHER DEALERSHIP.
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