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Barker Experience - Chad Erwin & Calvin West - Barker Experience
I purchased a 2019 Passport Elite and both Calvin West & Chad Erwin were awesome. The purchasing process was seamless and the detail provided both by Calvin & Chad was extremely helpful. This is my third vehicle purchase from Honda of Lincoln since May 2016. The Service the Department is so helpful and organized. I enjoy doing business there.
Top Reviewed Specialists At This Dealership
Not rushed and my time frame valued - The researcher:)
In 2 months, test drove 9 vehicles from 7 dealerships. Told everyone my elongated time frame and expectations. I was test driving and researching each vehicle that fit my criteria, then 2 or 3 months down the road purchase the winner. I wasn't in a hurry. Within 24 hrs of those test drives, 6 dealers called, text and e-mailed atleast 3 times a day. None of them I answered. The next day same thing again but their text and emails seemed more insistant for a response. I wasn't going to be bullied. This was my thing to do for me. I'll get to it when I am ready. Chris text me 5 days after my test drive with him and asked how I felt that drive went. He has been patient with me and understanding that I am not going to be rushed. That hasn't put him off like some of the other dealers. Out of all the dealers that I dealt with, I absolutely liked Chris better. He took the time before we went on the drive to show me what every little button on the steering wheel, dashboard and monitor ment. Everyone else sort of did that while I was driving. His style makes sense. Now if the other dealers did exactly what he did, well the choice could've been more difficult. He is very thorough in getting the customer to understand the vehicle they are looking ats capability. He will quickly admit what he doesn't know and will find someone right away who does. Not so at the other dealers.
Sales Consultant & Product Specialist
Clean, no fuss deal - Cars
Made an appointment to see/purchase a vehicle. Abdul has the car pulled up, turned on and ready to go. Abdul was very nice and not pushy, something rare with dealership sales. I got to the dealership at 10am and was walking out a little after noon with my vehicle. No last minute tricks, swindling or time wasting. They were very efficient, super friendly and gave you space. Really enjoyed my experience compared to other dealerships and I would definitely go back to them again if I needed another vehicle.
Sales & Leasing Consultant
I Purchased a car! - JL
Went to the dealership to just look at cars. I was so impressed by Marc and the dealership we bought one! The explanations and review with each person was thorough.
Service writes didnt know what he was doing - Mr.Whitely
Took my Car in for to get new tires put on. Also an oil change they forgot that, how do you forget an oilchange its like the service write had no idea how to even do his job! An His responce "Oh, we forgot.." thanks for doing 50% of the work I requested. The Tech did a great job mounting and Balancing my tires, just disappointed that the Service writer sucked.
If They Won't Take Trade-In's They Don't Deserve My Business - sambethune
Wanted to trade my 2004 Toyota Prius for a used 2007 Toyota Camry because I wanted a bigger car. I drove the Camry and liked it; then I was told that the management does not allow trade-ins on cars priced under $5,000 (which this particular Camry was due to high mileage). Obviously the dealer can set whatever policies they want but this strikes me as really dumb and it means they're not really interested in doing business with me. Many families like mine have both a new car and an old car and based on this dealer's policies when I am ready to trade our new car for another new car I will not be looking to do it with this dealer.
I should also mention that the salesperson told me "at least we have a basis of contact and I will keep checking with you to see if you sold your Prius and want to buy the Camry outright. It's been two weeks and I haven't heard from him. I guess I was right and my business didn't really matter much to them.
Honda of Lincoln
Honda Cars of Bellevue