14 Ohio Lexus Dealers

It was a pleasure working with Tammy and the team at - afavazzo

It was a pleasure working with Tammy and the team at Lexus of Akron-Canton! Even though it was a holiday, Tammy and her team took the time and care to make sure my husband and I found a car that best fit our needs. She went above and beyond to make my birthday one of the most memorable yet, complete with a surprise 'grand' reveal-- the drape, the red bow, everything! Thank you to Tammy, Greg, Drew and everyone at Lexus for your support, expertise and quality customer care received.

After 15 years continued experience, Germain Lexus - rbenson6665

After 15 years continued experience, Germain Lexus remains a quality enterprise we enjoy dealing with. Quality products supported by knowledgeable Staff is a positive experience.

I have been coming here for years and the service with - joansalido

I have been coming here for years and the service with everyone from drop off to service advisor has been respectful and professional.

I have been buying cars from Jim Schenk for over 25 - Troy.soncrant

I have been buying cars from Jim Schenk for over 25 years. He truly is one of the most Honest and nicest car sales rep I have ever worked with. So I would call him If you truly want to be treated right, there is no games just a great deal every time. Believe me I know a great car deal I used to be a car salesman myself. So see Jim tell him I sent you.

Terry was outstanding in trying to accommodate all of my - Helena

Terry was outstanding in trying to accommodate all of my needs in getting the right car for me and he was extremely personable and helpful .This was my fourth Lexus because it means a lot to get someone who understands all your needs to make this a positive experience and make you feel important.

We had a great experience purchasing our Sienna from - Bill

We had a great experience purchasing our Sienna from Classic Lexus. Mitch and Kaylee were both excellent to work with throughout the process. We were coming from about three hours away, and they made communication easy, worked with us on the details ahead of time, and made the actual purchase straightforward once we arrived. Kaylee was responsive and helpful throughout our conversations, and Mitch did a great job taking care of us when it came time to complete the purchase. There was no unnecessary pressure, and both were professional, friendly, and respectful of our time. We are very happy with the van and enjoyed the drive home. I would absolutely recommend Classic Lexus, and especially Mitch and Kaylee, to anyone considering a vehicle there.

Made service appt online for my free 5k tire rotation. - Carson

Made service appt online for my free 5k tire rotation. Got a brand new loaner to drive around while they were working on my car. No complaints.

April 11, 2025 It is with great pleasure that I submit - tatumca

April 11, 2025 It is with great pleasure that I submit a small survey on my experience with Classic Lexus. I had the opportunity to receive a great deal of excellent service from the Finance Manager, Mr. Aaron Williams. Mr. Williams was exceptionally helpful to me. He made me feel very comfortable. He took the time to share information with me that I would have otherwise not known, and some that I did not think about until I talked with him. When you visit Classic Lexus be sure to request a sit down with Mr. Aaron Williams. It’s not every day, in this era, that you get kind, undivided attention and service in such a busy establishment as Classic Lexus. Mr. Aaron Williams was a gentleman and a scholar, and very knowledgeable about his position and others with regards to Classic Lexus as a whole. I had many questions and he stepped right in and took care of me. He was great. As I am very meticulous, I did not find exactly what I was looking for, but it’s a Lexus; this is my third Toyota. There’s always next year or so. Also, the Parts Department was also very helpful, as I had to return to the Dealer Ship to get a working key. They took care of me with great customer service; they were not your everyday over the counter Parts Department. They were very accommodating. They even gave me a Lexus gift, asking me if anyone had given me one, and I replied, no. I will be returning to Classic Lexus to see if I can get service regarding the operation on some of the electronics, etc., on my vehicle. I will be setting up an appointment with Mr. Aaron Williams, as I was so very comfortable with him, and he is always very responsive to many questions that I have. When I picked up my car he offered his help by saying “give me a call if you need anything”.