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Excellent facilities but more importantly superior... - MFELBERBW
Excellent facilities but more importantly superior personal. I was treated promptly and courteously by everyone I dealt with. Your dealership has first class people from sales and support to your service department. The Lexus is an awesome vehicle but your people are the reason I will continue to buy from Metro Lexus.
Top Reviewed Specialists At This Dealership
Guest Experience Manager
Sales Business Partner/Internet Manager
Lexus Certifed Sales and Leasing Consultant
Tammy and Lexus were awesome to work with! They worked... - Wymers1842
Tammy and Lexus were awesome to work with! They worked hard to find me the perfect car with the best financial plan that worked for me.
We drove to Classic Lexus from Columbus to buy a new... - HAULTJ
We drove to Classic Lexus from Columbus to buy a new Lexus because of Manny. We had great communications over email and telephone to work out the deal before we drove up. Everyone at the dealership were friendly and helpful. They made our decision that much easier.
BJ was great to work with and he helped me with anything... - Trista
BJ was great to work with and he helped me with anything I needed. Love my new car so glad I followed through with my decision
Rick was awesome to deal with buying our car! He was... - aj.interiordesigner
Rick was awesome to deal with buying our car! He was very knowledgeable and answered all of our questions! We enjoyed working with him! He made what can be a stressful experience (buying a car) a pleasant one!
Have always been very pleased with my experiences at... - Tony D
Have always been very pleased with my experiences at Germain Lexus of Easton. JB Woodring was a true professional and partner during my recent new car purchase process - keeping me updated and informed throughout. Highly recommend JB and this dealership.
Lexus service is NOT what it used to be. I am extremely... - DrRunt
Lexus service is NOT what it used to be. I am extremely disappointed and wish I had never purchased a vehicle from them. The lack of professionalism and follow through leaves much to be desired. Although they did go to great lengths to rectify horrendous sales practices and problems with a very disinterested service writer who couldn't be bothered to assure that the job was finished, there are still too many shortfalls. I have heard similar complaints from others. I do have to offer kudos and then to the Service Manager, Mr. Sam Morgan. I have been waiting for a response from the General Manager, who was initially extremely helpful and equally apologetic, for 2 days. Obviously, I'm not going to get one. At this point, I am seriously considering getting rid of my vehicle, but won't be trading it in at Lexus of Dayton.
GREAT CAR SHOPPING EXPERIENCE!! - Yates
Traveled to Toledo from Fort Wayne this weekend to check out a Lexus. Called Scott Klondik and got the lowdown on the vehicle. Was met by Scott when we arrived. He had the car cleaned and waiting for us. We took off on a test drive and was very impressed with the vehicle. We negotiated a good trade in for my vehicle and began the paperwork. Scott took the time to show me all the bells and whistles on my new car. Scott got me an owners manual and explained the Lexus buying options. We then met with Pete for the financing. Very efficient, personable and knowledgeable. Everything went very smoothly. One of the best buying experiences I have ever had. All of the staff we met were very pleasant and personable. Will definately recommend your dealership to all of my friends and family. Thanks!!
Lexus of Akron-Canton
Master Certified Sales and Leasing Consultant