38 Ohio Subaru Service Centers

They did an excellent job of keeping me updated on the - rmsalvino

They did an excellent job of keeping me updated on the status of my vehicle repair.

Dealership is always clean. - Zsan

Dealership is always clean. Employees professional and attentive to the problems brought to be seen.

Matt and his team did an excellent and timely job on my - Anita A.

Matt and his team did an excellent and timely job on my Fusion. They were pleasant to work with and I felt my car was in the best of hands.

FAST EFFICIENT GREAT SERVICE AS ALWAYS I WOULD HAVE TO - jcmc

FAST EFFICIENT GREAT SERVICE AS ALWAYS I WOULD HAVE TO SAY THE BEST DEALERSHIP I HAVE EVER WORKED WITH!!!!

Great service experience! - GRAYS3

Great service experience! Noah was easy to work with, and Brian went beyond customer service. I would definitely use Greats Lakes service again. -Jerry

Tanner was professional, courteous, knowledgeable, and - mrtrinehart

Tanner was professional, courteous, knowledgeable, and helpful. Tanner ensured I received a fair price for bundled maintenance services and parts and kept me informed.

Phenomenal quick, clean and respectful service every - QZ

Phenomenal quick, clean and respectful service every time! Great location and appointments are always available!

They got the job done in a timely fashion. - lyndanacht

They got the job done in a timely fashion. One employee was very helpful explaining an an app for me to use.

I had Remote start installed and it worked great. - jeff.vogel77

I had Remote start installed and it worked great. 1 week later the Subaru saved my life but unfortunately was totaled. Because of the Subaru I walked away from the crash. It literally saved my life! This dealer was pleasant and they got my car done quickly and were super friendly. I will be using them if I get another Subaru for my company car. They are trying to find me one.

My 2023 Forester developed a engine oil leak. - deanomite

My 2023 Forester developed a engine oil leak. I took it here. They found the passenger side valve cover was leaking oil. It took a couple of days to fix it because the gasket they got from another dealer was the wrong one. They cleaned the bottom of the car while waiting for the correct gasket. Next day, the installed it. So far, it is working fine. However, I checked the oil and found they did not bother to top off the oil level. I think they should have as the car had lost quite a bit of oil. I did it myself. That is why I am giving them a 4 star rating instead of 5. I will use them again.

I had recently purchased a 2015 WRX from another dealer... - Banjo2115

I had recently purchased a 2015 WRX from another dealer in Cuyahoga Falls. A month exactly after owner the car, the check engine light came on and was reading codes for the Transmission. After fighting tooth and nail to get to take my car down to that dealership(I live in Mentor, so it's a 50+ miles one way for me) and getting the run around, they finally did the smart thing and called Cascade and let them take over. Come to find out, not only did I need one of the O2 sensors replaced in the car, it also needed an entirely new transmission!! (I fully believe these codes were on before I purchased the car, as they ended up being in the "history" aka a "stored" code, and after some driving they conveniently popped on for me) Cascade squeezed my car in, and worked on is as quickly as they could, providing me detailed information each step of the way. Luckily, Subaru had done an extended 100,000/10 year warranty for the 2015 CVT transmission for the WRX. And I just made the cut at 95k miles. My car now has a new transmission and O2 sensor thanks to Cascade and their hard work! Both Todd and Ron in the service department were excellent, always answering my call or returning it as soon as they could. I appreciate greatly all the hard work they did to get my pride and joy back on the road. I don't trust many when it comes to doing work on my vehicles, but I would definitely recommend and be a return customer to Cascade Subaru! It is worth the drive!

If there is a problem they are on it. - judithhylton

If there is a problem they are on it.. nice to deal with. I won't go anywhere else

Prompt service appointment, thorough questions by service... - WNK74

Prompt service appointment, thorough questions by service representatives and review of maintenance completed. Price of service was lower than expected. Facilities are very clean. Minimal wait time.

They did a superb job on removing the dents on my car. - Cwhite

They did a superb job on removing the dents on my car. When I received the ca back it was it was beautifully cleaned. They fixed the dents soon after I delivered it for repair. Excellent job!

I enjoyed the experience I had with purchasing my car and - rljenkins

I enjoyed the experience I had with purchasing my car and the service department is great. So I told my brother about Huebner Subaru and he purchased a new subaru forester the same year. Thank you.

Their service and friendliness and patience are - janca1

Their service and friendliness and patience are exemplary. I have been taking my Subarus to them for 11 years and would not go elsewhere. Their sales staff is well informed and also very good.

Always friendly and on time. - acsmith6222

Always friendly and on time. Clean showroom and waiting area. Always greeted at service door politely and welcoming.

Service department personnel are very knowledgable and - mheitger

Service department personnel are very knowledgable and friendly. Every time I've been there they complete the work very quickly and the work is high quality whether they perform regular maintenance like oil changes or warranty repair. They always take the time to answer any and all questions. Thanks!

Great place to shop and service is great aswell , plus - Mlseyfried

Great place to shop and service is great aswell , plus your team is friendly and listen to what you have to say

They were very responsive and took care of my issue - jasondb50

They were very responsive and took care of my issue quickly. Communication was good on estimated timing and they delivered as promised.

Service was great, and car was returned on time. - wbowen17

Service was great, and car was returned on time. A loner car was given to me to help with things going at home.

Efficient,friendly service . - d.getz1948

Efficient,friendly service . Made sure to keep me informed on the service,cost,recommendations .Nice waiting area..

They blew up my Radio/Navagation on my 2018 Touring - Junk

They blew up my Radio/Navagation on my 2018 Touring Edition. Then replaced it with a the wrong Radio/Navagation system. Then I had to drive around with the radio/Navagation systems squeaking every bump and dip in the road. Then I took the Vehicle in last month for them to tighten up the radio and I had the front end jerking all over the place. They tightened the radio and said they didn't hear any squeaks. They could not find anything wrong with my front end. I had to take the car to Firestone and they told me the lane assist was on because the certified xxxxxxat Adventure Subaru couldn't find anything wrong with my 2018 touring Outback. I finally took the Vehicle to another dealership to found out my stabilizers ends were bad and at 46000 miles the struts were shot. I asked them to test drive my Vehicle when I took it in for the front end jerking all over the road. All they did was put the Vehicle on a alignment machine and said every thing looks good here. Then my Vehicle was finished on a Tuesday. I went over there on Friday of that week and the service guy said sorry I did not get a chance to call you that my Vehicle was finished on a Tuesday. These people are dishonest and they did not treat my Outback like they're Vehicle. I called them to complain, I emailed them to complain then I finally went over there to talk to them about my Touring Outback they asked me to leave. The owner was too embarrassed to come out and talk to me. So I left and was home 40 minutes and the Sheriff showed up at my door wanting to know what was wrong. I told them my Horror story with Adventure Subaru and they said they know how dealers can be. I reported them to the BBB and Subaru of America. I can't believe they called the Sheriff on me. I should of called the Sheriff when they blew up my Radio/Navagation.