Great experience at Bend Lithia service - PierV
My truck was due an oil change so I called the schedule. The service advisor let me know that there were two recalls on the truck and arranged to have everything taken care of at the same time. Fast, thorough, polite service; what more can you ask for?
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Excellient service start to finish. - sunstone
From When I walked in to when we were done it was first class all the way. No presser, answered all our questions. Great job guys!!!!
Pleasant Easy Reasonable Great Price - LisaH
I negotiated with Victor over the Internet for a few days got exactly what I wanted at an excellent price Everyone at the dealership was pleasant and friendly and even working with the financial officer was great. There was no manager. You work directly with one sales person and one financial person. How great is that?
Great Used Car Buying Experience - JoeM77
I bought a used car at the end of February. I could not have asked for anything more. DONNIE, was a tremendously helpful and non-pushy salesperson. He jumped through many hoops to help me out (partially since I was from out of town, and needed him to be my eyes and ears before I drove 4 hours to look at the car). It was the best car-buying experience that I believe I've ever had.
It was no-pressure through sales and finance, and the car I bought was very solid and was fairly priced. The certainly seem to deal in only nicest used cars (1-owner, clean CarFax, etc).
Again, I highly recommend you go to this dealership, and you'd do well to see DONNIE (Simons).
Purchased 2017 tundra - neil9494
I PURCHASED MY 2017 TOYOTA TUNDRA BRAND NEW.ALMOST 10,000 MILES LATER I STILL LOVE IT AND THE SERVICE I RECEIVED.I'M NOT SURE WHY THEY HAVE BAD REVIEWS.I GOT A GOOD PRICE AND I'M TREATED LIKE A KING WHEN I GO THERE.MY TRUCK AND I HAVE BEEN TAKEN CARE OF GREAT!!!
Excellent Service from David Williams 2017 Escalade - ShelleyGeorge
I just purchased a 2017 Cadillac Escalade from David Williams at Capitol Auto Group in Salem, Oregon. David made the transaction smooth and very professional yet fun. I defiantly will refer buyers and sellers to David in the future. His transaction team in the finance department are excellent at what they do too!
New Car!!!! - HappyWoman
Car salesman, what car salesman!!! I love going to car dealerships that doesn’t make you feel as if you are being forced to purchase a vehicle... Dimitry was very prompt and understood my needs in the vehicle I wanted... I am happy with my new Camaro!!!!
Professional And they care, and M Tv - Cvn786
Their professionalism is above reproach and most importantly they are there when you need them!will you all be listen and may work with you and help you and when you ask them to do something they do it I consider them the best of the best and that's based on 10 years of service and having things done that needed to be done and things it in all that you have and regular maintenance never heard a bad word about them either post script there what we hope all automobile dealers are or should be these guys do it Chester Morgan Dill Leonhardt
thank you margarita for such a wonderful buying experience - Claudia
the transaction was quick and smooth. very friendly people. dealership was close to our house. would definately recomend to others. truck was so nice and clean
First time buying car and it went amazing! - AndyP
I was in the market to purchase a Chevy Bolt LT 2017, and I wasn't having much luck at the Vancouver/Portland area dealerships salesperson. Other dealerships were not so informed with their products and actually provided misleading information which their numbers were based off of (as noted from my other car dealership review). However, thankfully, I ran into Lukas Simpson a sales representative at Jim Doran Chevrolet Subaru who made it all right.
Lukas was upfront and very informed with everything such as what was currently available, the options the cars had, and any special deals on the car to reach an agreement number. I didn't feel like I was misled at any point during our conversations, so I made the trip from Vancouver, WA to McMinnville with my family hoping to test drive the Bolt and purchase it. Even before arriving at the dealership, Lukas provided helpful reminders (not always obvious or common sense) what to bring if we are hoping to buy i.e trade-in car, keys, documents, etc.
From the second I arrived with my family, he greeted us with a warmly welcome and we cut right into the chase of test driving the Bolt and going from there. I have test driven some cars before, and I appreciate Jim Doran allowing us to actually test drive it more than a few blocks. I was able to go on small highways and go a few miles out to really get a sense of how the Bolt runs in the overall sense.
Getting back to the dealership after the test drive, my family went right into numbers and it was a pleasant experience. There wasn't so much going back and forth type of games, so as a consumer I definitely appreciated that. Lukas was upfront with all the fees included with the price, their discounts and within the next hour I bought the Bolt! I can't speak the prices for all their cars, but I can definitely say I checked within a 100 mile radius and Jim Doran Chevrolet had the best price around and by far too.
In a nutshell, very professional salesperson that is informed and upfront, a pleasant and thorough test drive, car kept clean and charged, and definitely a satisfying negotiation experience. Put all that together and I'm a happy camper. My family and I didn't feel like we wasted our time driving the hour to get to the dealership. I DO recommend purchasing a vehicle at Jim Doran Chevrolet Suburu! If you are in the market for one, definitely give them a visit and see what they can do for you.
Great service team - Loyal customer
In and out in less time than expected. Suburban has taken care of us for many years. Parts department go’s out of their way to help when looking for older vehicle parts
Prompt friendly service - mmoeller
Guarantee service department always provides me with prompt friendly service. They work with me for scheduling and are great at over the phone advice.The new service department is wonderful. All the rest of the staff at the dealership or always kind and helpful
No pressure dealership - Paula0615
Mel, our salesman was great! He was extremely patient with me while I took over a week to make a decision. I got a great deal on my new car and I feel like they were very fair when dealing with me. I will definitely recommend this dealership and my salesman!!!
Problem Solved - ChevyZ71
Owning my vehicle for just over 7 months I had a harmonic vibration noise coming from the passenger front of the vehicle. Taking it to the purchasing dealership 3 times, the problem was not solved, and even was told, "its a diesel, it is going to make noise".
After consulting GM about the problem, I was told to find another dealership and get a second opinion. I chose Newberg because it was the next closest dealer to my route to work. After getting a consult and even a loaner car. The noise was quickly identified, by the very down to earth mechanics, as a loose inner fender panel. and solved.
Thank you for helping me fix the annoying noise, and also for not insulting my knowledge as a 30 year veteran of the auto industry.
Professional and timely service!! - TAHDAH
The service performed included scheduled maintenance as well as regular oil change service. They called me to let me know that there was a cancellation for a time slot first thing in the morning that worked better for me. I appreciated that additional option.
My Great experience with Kendall Chevrolet - Mike-N-Mary# Happy Campers
My Wife and I purchased a New vehicle at Kendall Chevrolet last month. From the very knowledgeable Salesman Eric Johnson to the Finance Manager Forest, It was a excellent experience. I highly recommend Kendall Chevrolet if you are looking for a vehicle!
Great Atmosphere - Spencer3James
Came in to just browse new vehicles, well new to me. I wasn't sure what I could get into or how much a newer vehicle might cost. The sales staff were extremely helpful into getting me into the right vehicle and listening to my needs. I ended up in a new Honda Accord and absolutely love it! Overall my experience was extremely satisfying and I would highly recommend anyone looking for a vehicle to shop here.
water leak repar - vsd112
brought car in for water leak repair, said they fixed it, charged me 1775.00.....week later I had to bring car back because leak was not fixed, now being charged extra to repair leak..should be no charge...not pleased at all with this service.
Impressive - CHumphries
I am amazed at the outstanding car buying experience I had at Airport Chevy. It was honesty everything you would want when buying a car, from the large selection of vehicles, to the pleasantly helpful employees, to the really good deal I received. I will absolutely recommend Airport Chevy to my family and friends. Needless to say, I am impressed.
One very satisfied customer, one outstanding salesman! - loggerman
I decided to quit making excuses and finally face the fact that the time had come to do the dreaded deed of car shop!!!! Well it used to be a dreaded deed until fate should have it I stop over at Bruce Chevrolet and meet Gary Valentic..... I must say that I have purchased a number of new vehicles in my time from all different dealerships, and never have enjoyed the experience as a whole until I came to this dealership... Gary made this the easiest experience I've ever had.... Straight forward, no haggle, honest pricing, and none of the typical hidden fees for splash guards, or $ 400 floor mats that I needed to pay for!!!! Just nice friendly, knowledgeable folks at a good honest Dealership!!! Thanks Gary, and thanks Bruce Chevrolet I'll be back for the next one!!!
Deceitful - Deceived
My wife and I traveled 2.5 hours to Madras to consummate a purchase of a pre-owned vehicle. We'd been communicating for days with salesperson Jim Angel and had price, trade-in, etc. determined. Essentially, it was a matter of us looking at the car we wanted to purchase and them looking at our trade-in. If everything checked out, it was a deal.
For some reason, this salesman didn't bother to make sure at least two sets of the key & fob were available - and didn't even mention it until the paperwork was done and we were about to leave. Then, he came up with a story about the second key & fob being at the dealership's owner's (Gary Gruner) house because his wife had been driving this vehicle (yeah, that's a good business practice).
Jim Angel said he'd obtain the key & fob and mail them to us. He never has. He has changed his story re: when he sent them and kept stalling - "Let's wait a little longer to see if they get there." It has been almost 20 days.
He quit responding to our e-mails so we tried the dealership's online e-mail system to see if someone else would assist us. I communicated by e-mail and phone with Kristina Sherwin, the so-called "Certified Internet Manager," who assured me that she'd solve the issue for me. Never heard from her again.
I sent an e-mail to the owner Gary Gruner who apologized for the "run around" and "would personally see to it a new key and fob are sent to you." Yet after several more days, nothing has arrived and now he isn't responding.
I'm not sure how locals are treated, but clearly the people at this dealership figure that screwing out of towners is okay. They probably believe it was a fluke we came 2.5 hours to buy a car from them and are unlikely to be repeat customers. But, maybe this is how they treat everyone.
My advice, don't trust the folks at Gary Gruner Chevrolet GMC Buick. Take your business elsewhere.