Always a Pleasure - Mayajack
Thanks Justin for making this experience a pleasant as always. Rick as well for making the finance a breeze! Visit here always gives the weekend to still play in the toy you bought.
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Excellent service - CAROLDCUMMINGS
Everyone at the dealership was helpful and courteous. I was informed of any and every problem my car had. Each issue was resolved quickly and economically.
Great Used Car Buying Experience - JoeM77
I bought a used car at the end of February. I could not have asked for anything more. DONNIE, was a tremendously helpful and non-pushy salesperson. He jumped through many hoops to help me out (partially since I was from out of town, and needed him to be my eyes and ears before I drove 4 hours to look at the car). It was the best car-buying experience that I believe I've ever had.
It was no-pressure through sales and finance, and the car I bought was very solid and was fairly priced. The certainly seem to deal in only nicest used cars (1-owner, clean CarFax, etc).
Again, I highly recommend you go to this dealership, and you'd do well to see DONNIE (Simons).
Couldn’t be happier! - Burb2012
I have had my Suburban in to Capital Chevrolet for all the scheduled maintenance over the last six years and have been completely satisfied with the courteous, professional and efficient service I have received from all personnel! Many times my service technician has been Mark Fast. Mark has always done a superior job for me, knowledgeabley having done all that is needed and keeping me aware of what should be planned for in the future and he doesn’t hesitate to advise when something doesn’t need to be done! He also always makes a point of escorting me to the cashier, answer any questions I may have and show me to my vehicle outside. I couldn’t be happier with the service department at Capital Chevrolet! Mike Sather
PS: Very comfortable waiting area with good beverages and fresh popcorn and fruit!
Chevy service - RW
I went in for a routine service on my vehicle. The service department was very courteous and completed the service quickly. As usual, they left the car very clean. While waiting, I enjoys cup of the delicious coffee in the waiting area. Another job well done, thanks!
Professional And they care, and M Tv - Cvn786
Their professionalism is above reproach and most importantly they are there when you need them!will you all be listen and may work with you and help you and when you ask them to do something they do it I consider them the best of the best and that's based on 10 years of service and having things done that needed to be done and things it in all that you have and regular maintenance never heard a bad word about them either post script there what we hope all automobile dealers are or should be these guys do it Chester Morgan Dill Leonhardt
thank you margarita for such a wonderful buying experience - Claudia
the transaction was quick and smooth. very friendly people. dealership was close to our house. would definately recomend to others. truck was so nice and clean
First time buying car and it went amazing! - AndyP
I was in the market to purchase a Chevy Bolt LT 2017, and I wasn't having much luck at the Vancouver/Portland area dealerships salesperson. Other dealerships were not so informed with their products and actually provided misleading information which their numbers were based off of (as noted from my other car dealership review). However, thankfully, I ran into Lukas Simpson a sales representative at Jim Doran Chevrolet Subaru who made it all right.
Lukas was upfront and very informed with everything such as what was currently available, the options the cars had, and any special deals on the car to reach an agreement number. I didn't feel like I was misled at any point during our conversations, so I made the trip from Vancouver, WA to McMinnville with my family hoping to test drive the Bolt and purchase it. Even before arriving at the dealership, Lukas provided helpful reminders (not always obvious or common sense) what to bring if we are hoping to buy i.e trade-in car, keys, documents, etc.
From the second I arrived with my family, he greeted us with a warmly welcome and we cut right into the chase of test driving the Bolt and going from there. I have test driven some cars before, and I appreciate Jim Doran allowing us to actually test drive it more than a few blocks. I was able to go on small highways and go a few miles out to really get a sense of how the Bolt runs in the overall sense.
Getting back to the dealership after the test drive, my family went right into numbers and it was a pleasant experience. There wasn't so much going back and forth type of games, so as a consumer I definitely appreciated that. Lukas was upfront with all the fees included with the price, their discounts and within the next hour I bought the Bolt! I can't speak the prices for all their cars, but I can definitely say I checked within a 100 mile radius and Jim Doran Chevrolet had the best price around and by far too.
In a nutshell, very professional salesperson that is informed and upfront, a pleasant and thorough test drive, car kept clean and charged, and definitely a satisfying negotiation experience. Put all that together and I'm a happy camper. My family and I didn't feel like we wasted our time driving the hour to get to the dealership. I DO recommend purchasing a vehicle at Jim Doran Chevrolet Suburu! If you are in the market for one, definitely give them a visit and see what they can do for you.
Great service team - Loyal customer
In and out in less time than expected. Suburban has taken care of us for many years. Parts department go’s out of their way to help when looking for older vehicle parts
Bought a used vehicle - Coffee
I bought a car in February from Lasson. My experience was good. They were friendly and helpful. They didn’t pressure me at all. Victor was my salesman and my experience was really good. He made sure he was with me through the whole process and that I was very happy with the deal. Thanks again Victor.
AWESOME EXPERIENCE!! - Impezakyle88
Our experience was AWESOME!! Mel Ahrens and the sales Manager worked their magic and got us into a fantastic 2017 Subaru Impreza wagon. We will be customers for life because of the sales staff and also the finance Manager Shasta, she made signing all the paperwork fun and very informative. I just want to take this time and personally thank everyone!!
Kyle Chaffin & Family.
Could not be happier - Jerry
Mine was a long-distance acquisition. It was easy to contact Ken by phone or e-mail. When I did have to leave a voice-mail, his return call was timely. Negotiations were straightforward and quick, no back-and-forth, etc. At the end of the deal, I felt I had made some new friends. I will be back.
Easiest car purchase to date - mfsmith156
We went in knowing which car we were interested in, they had it ready for us to drive and we left with it that evening. They never pressured us to buy a more expensive or newer car. Our salesman, Caleb, was friendly, easy to talk with and made the process fun. The paperwork and signing was quick and easy. We'll definitely visit them again when we need another vehicle.
Long process but worth it - harfam12
My wife and I just went in on a Friday to test drive and look at trucks. We were meet by Jose who showed us a couple of trucks and took us on a test drive. Not quite finding what we wanted (we really were not ready to buy yet) Jose got to looking and found a truck in Newport of all places and get it out to Sublimity for us to test drive the next day. Jose was great, helpful and supportive. Long story short we ended up buying the truck. I have recommended him to a couple of friends already.
My Great experience with Kendall Chevrolet - Mike-N-Mary# Happy Campers
My Wife and I purchased a New vehicle at Kendall Chevrolet last month. From the very knowledgeable Salesman Eric Johnson to the Finance Manager Forest, It was a excellent experience. I highly recommend Kendall Chevrolet if you are looking for a vehicle!
Treated like family - Oregon541
We have purchased multiple cars over the year from Jim Sigel and get our cars serviced there. Always treated like family and wouldn't take our business anywhere else!
Yet ANOTHER super experience! - Ditch
We just purchased our second vehicle from Ron Tonkin Chevy on 122nd. Our first was a Cadillac ATS that we absolutely loved, and we had such a great customer service experience that when we decided to purchase a brand new truck this February, we went right back to Ron Tonkin!
Our sales man Chad was so helpful, thoughtful and considerate, even called after our purchase just to follow up and make certain we were completely satisfied. The finance manager Jon Scott helped us through the finance process with such ease, and so quickly, we were in and out in just about an hour! Such a hassle-free experience from beginning to end!
We LOVE our 2018 Chevy Silverarado and will certainly return when we're ready for our next vehicle!
Jeff and Bo Ditch
service department is really bad! - Local guy
I have went to Clint Newell several times. They seem to want the money upfront now and you don't even know what your getting? I do believe that they hire low grade mechanics that are not very knowledgeable and they don't pay there employees very well. Unhappy employees=bad service...! I have never worked there but they have no problem taking thousands of dollars from you. So if you want to loose your xxx I highly recommend Clint Newell....I am done with these jokers.
Impressive - CHumphries
I am amazed at the outstanding car buying experience I had at Airport Chevy. It was honesty everything you would want when buying a car, from the large selection of vehicles, to the pleasantly helpful employees, to the really good deal I received. I will absolutely recommend Airport Chevy to my family and friends. Needless to say, I am impressed.
One very satisfied customer, one outstanding salesman! - loggerman
I decided to quit making excuses and finally face the fact that the time had come to do the dreaded deed of car shop!!!! Well it used to be a dreaded deed until fate should have it I stop over at Bruce Chevrolet and meet Gary Valentic..... I must say that I have purchased a number of new vehicles in my time from all different dealerships, and never have enjoyed the experience as a whole until I came to this dealership... Gary made this the easiest experience I've ever had.... Straight forward, no haggle, honest pricing, and none of the typical hidden fees for splash guards, or $ 400 floor mats that I needed to pay for!!!! Just nice friendly, knowledgeable folks at a good honest Dealership!!! Thanks Gary, and thanks Bruce Chevrolet I'll be back for the next one!!!
Deceitful - Deceived
My wife and I traveled 2.5 hours to Madras to consummate a purchase of a pre-owned vehicle. We'd been communicating for days with salesperson Jim Angel and had price, trade-in, etc. determined. Essentially, it was a matter of us looking at the car we wanted to purchase and them looking at our trade-in. If everything checked out, it was a deal.
For some reason, this salesman didn't bother to make sure at least two sets of the key & fob were available - and didn't even mention it until the paperwork was done and we were about to leave. Then, he came up with a story about the second key & fob being at the dealership's owner's (Gary Gruner) house because his wife had been driving this vehicle (yeah, that's a good business practice).
Jim Angel said he'd obtain the key & fob and mail them to us. He never has. He has changed his story re: when he sent them and kept stalling - "Let's wait a little longer to see if they get there." It has been almost 20 days.
He quit responding to our e-mails so we tried the dealership's online e-mail system to see if someone else would assist us. I communicated by e-mail and phone with Kristina Sherwin, the so-called "Certified Internet Manager," who assured me that she'd solve the issue for me. Never heard from her again.
I sent an e-mail to the owner Gary Gruner who apologized for the "run around" and "would personally see to it a new key and fob are sent to you." Yet after several more days, nothing has arrived and now he isn't responding.
I'm not sure how locals are treated, but clearly the people at this dealership figure that screwing out of towners is okay. They probably believe it was a fluke we came 2.5 hours to buy a car from them and are unlikely to be repeat customers. But, maybe this is how they treat everyone.
My advice, don't trust the folks at Gary Gruner Chevrolet GMC Buick. Take your business elsewhere.
Sean Was very friendly kowledge and honest recommended... - ch00
Sean Was very friendly kowledge and honest recommended the most important service to me to fit my budget at the time. i will deffinetly go back to get the rest of my service done.