Matt Woolsey and his staff - Ladonna9211
Matt and his staff are outstanding in detail as well as customer service. I had an issue recently with a car that I bought and he along with Park Place staff went above and beyond to fix our issue and to make sure we were satisfied.
We are Park Place customers for our next car because of their efforts.
Top Reviewed Specialists At This Dealership
Sales Experience Manager
Very professional and efficient service - virg456
Joel Burnette was very instrumental in making sure that buying my first car was easy and efficient. The service was great! I would recommend this dealership to anyone thinking of purchasing a car!
Internet Sales Manager
Great customer service - Anirabri98
Very helpful group of people,professional,friendly I will recommend their services to my friends and family. Vehicle delivered in perfect conditions and answered all questions needed about the vehicle. Thanks for everything.
Fantastic - Bwc
The service rep was very good. He got my car in and serviced very quick. He explained what the issue was in detail. The lady that checked me out was very nice and friendly.
Ignatius (King Rat) - King Rat
Excellent services received from inception of my purchase and trade-in experience at this Dealership. Totally attributed to the professionalism, confidence, non-pushy staff from the Receptionist (Ms. Sarah) , the Master Sales Consultant/Guild Member (Mr. Alex Nasledov) and the Finance Director (Frank Pecka) resulting as an indelible reminder that when I am ready for another purchase/trade-in, I will most certainly return to them for my next vehicle purchase venture.
Excellent service!!! - Cbunni
I love my truck and service was excellent!!! Our salesperson was very accommodating and informative. I have the perfect vehicle for me and it didn’t take all day!!!
Excellent Buying Experience - Range Rover Rider
I want to give a big thank you to Cody Jones and Land Rover Fort Worth. After 14 years of dreaming of having my own Range Rover Sport Cody helped make it happen. He made sure I got the features and options I wanted and I couldn’t be happier with my new vehicle. I will definitely buy my next Range Rover from Cody at Land Rover Fort Worth.
New 2019 Range Rover - Erika
My buying experience was no less than fantastic. I enjoyed my time at the dealership as Elton Love makes me feel important. I will continue to buy from this dealership and Mr. Love.
False advertising - Torresjoe
Purchase a vehicle that momentum didn't even have in possession anymore, I financed the 2012 Infiniti qx56 thru my credit union
and on Friday 12/7/18 was told by sales rep Andrew boreham that the vehicle would be ready when I arrived after 1:00pm on 11/7/18, My family and myself traveled 45 minutes to momentum jaguar on time as scheduled but when we arrived Andrew Boreham told us that the vehicle was in the back of the building but couldn't be found, after over 2 hour wait I was told by Andrew boreham that the vehicle that I had purchased was on the way to Florida and "Sorry have a nice day" so I had to contact my credit union and cancel all sale because the vehicle wasn't even there, we wasnt even given an explanation or an apology from the Sales Manager
Lack of communication - RavRee
I recently inquired about a vehicle I found on CarGurus.com. The Sales person Johnathan Martinez responded quickly and even emailed a personal video of the vehicle of interest. I was very impressed and I even submitted an online application. After that there was no return communication from Mr. Martinez again. The credit companies reported that they did run my information. After my review on CarGurus.com the manager responded to it, "Hello, could you please provide me with your first and last name so that I can have someone reach out to you. We apologize for the wait." I what was asked and again I didn't receive any communication. I see where Mr. Martinez learned his communication and work ethic skills from. Attitude reflects leadership.
General Manager is Egomaniac - RoverGuy97
Have had several dealings with this store and Damon Spears the GM is clearly not qualified to run this operation. At best he once might have been a so-so salesman. He does not value long term customers and I have owned several Rovers all of which I was forced to get elsewhere as he tried to take advantage of me as to the value of my trade in each time. Jim Snell the owner has had the wool pulled over his eyes as far as I and other customers I have spoken with are concerned.
HORRIBLE!!! - Joe and Mary Taylor
My husband and I just left this dealership. Not only did we not purchase the vehicle we went looking for, no one even acknowledged us. We sat in 3 different vehicles and not one salesperson asked if we were being helped. I was so disappointed that I told my husband that I was ready to leave. Customer service is terrible!!! I received better service at Car Max. As a matter of fact, 'VIC', a young man that works in the back, offered more assistance than the salesperson.
Judgmental - Leroy
Went in to pay cash for a Range Rover and it seems they assumed - for whatever reason - we were not serious, and refused to give us serious service. Reported the incident to Land Rover North America, which never bothered to respond. Since then I have seen many reviews of awful customer service from Land Rover dealers. We bought a Cadillac Escalade instead - which is a much better vehicle, costs less to maintain, and has better service, in my opinion.
Overcharged and Lack of Knowledge - mg1212
Everyone told me to go here. I did and had a basic electrical and brake line issue. They doubled talked me. Basically, it was let us go in there and find out more and oh by the way, its going to cost a lot. In the end they took forever, charged me a ton. I wont go back. I have found another service place that are ethical.