2,655 Texas Used Car Dealers

Best car buying experience ever. - drewbeeson

Best car buying experience ever. Helfman is straightforward, no tricks, no hassle. I highly recommend.

The sales team, Finance team and the Service team are the - jpd149

The sales team, Finance team and the Service team are the best I have ever dealt with. They are all very professional and accommodating. I have purchased three vehicles from this dealership. The teams in place now are the only ones I will give my business to. They treat you like family. And the main thing, they don't mess you around. Thank you Ram Country Mineral Wells.

I purchased a 2018 Ford Escape from Texas Auto Center and - Texas black.bb

I purchased a 2018 Ford Escape from Texas Auto Center and have had a very frustrating and costly experience. Within about a year of ownership, the vehicle has suffered two transmission failures. The first transmission was replaced, and the second failure occurred again, leaving the vehicle non-operable. I have paid over $12,000 in payments in roughly one year on this vehicle, yet I am now stuck without transportation. Despite repeated mechanical failure, I was told the dealership would not rescind the sale, refund my money, or replace the vehicle, and instead offered only more repairs and additional financing. I made it clear I did not want further repairs due to lack of reliability, but my concerns were dismissed. Communication has been inconsistent, and I was repeatedly directed to call different numbers rather than receiving clear written resolutions. I was forced to escalate the matter to the Texas Department of Motor Vehicles due to lack of meaningful assistance. This situation has caused significant financial hardship, stress, and loss of transportation. Buyers should be very cautious and fully understand what protections they truly have before purchasing, especially with high-cost repairs and in-house financing. I hope my experience helps others make an informed decision.

It went great a got my car in the next day a recommended - Jaime

It went great a got my car in the next day a recommended them .Honest people too

Very patient and knowledgeable got me in and out quickly - soledad12497

Very patient and knowledgeable got me in and out quickly on a new ride. Kept in touch even after the paperwork was signed.

Mark Seels is the main reason we bought , excellent - billetter47

Mark Seels is the main reason we bought , excellent salesman & honest individual Questionable office personnel in getting refund for deposit 30days after purchase…not good PR for CarMax

Ozzy was amazing, the whole transaction was painless and - masp07

Ozzy was amazing, the whole transaction was painless and they were so helpful throughout the whole process. Cannot recommend enough

From when we walked we were immediately greeted by our - vajohnson1991

From when we walked we were immediately greeted by our salesman, Billy. He was friendly and even went over all our options when we found the car we bought.

My first time financing a car and CarMax made so easy and - Olgatellez1

My first time financing a car and CarMax made so easy and fast and explained everything!! Thank you to Darvin Gatlin for all your help!

I ordered my car from Louisiana. - Sarah

I ordered my car from Louisiana. My salesperson was actually Eddy from the CarMax off 45. The reason for 4 starts and not 5 is all the paperwork they sent home with me was copied on a printer that needed the timer changed and I can’t read it. I called more than a week ago, was told they would send me replacements via fedex and I am still waiting.

Our experience with CarMax without standing very - Topside PO

Our experience with CarMax without standing very professional diligent and best of all no haggle loudest to do things on our own

I agreed to sell my Pontiac to Viva Mitsubishi on May - Sch4ffe88

I agreed to sell my Pontiac to Viva Mitsubishi on May 10th. I provided both sets of keys and a clean and clear Pennsylvania title to the salesperson and signed all of the paperwork. No money is owed on the vehicle. On May 12th I was asked to provide my Pennsylvania registration and to pick up a pair of sunglasses I had left in the vehicle. I went right after work and completed that. On May 22nd, I was asked to return to the dealership and sign a request for a duplicate title. I found it odd when I arrived, but was assured it is common practice. Today, June 2nd, I'm told I must call Pennsylvania to provide a title number since there is a discrepancy with CARFAX. The dealership was given the title and my registration in May. Pennsylvania wont change a title number to a vehicle? Maybe there is a CARFAX typo or issue, but i find that hard to believe because the CARFAX shows the title dates accurately for my time owning the vehicle. I haven't been paid the agreed price in nearly a month, but the vehicle has been advertised for sale on the dealerships website since May 16th. Ive filed complaints today with TX DMV and BBB, and will start consulting attorneys. Please avoid trade-ins and selling your vehicles to this place before you read all prior reviews. People have gone over a year without the ability to register purchased vehicles. It seems the management, finance team, and title clerk do not understand title transfers at all. Ive bought and sold over 30 vehicles, this is a first for me.

Jayson Luna went above and beyond for us . - Rockingthemamalook3

Jayson Luna went above and beyond for us . We would definitely do business with him again.

I have purchased or leased five vehicles from Park Place - Benjamin

I have purchased or leased five vehicles from Park Place Land Rover DFW. Price is an excellent associate who knows the vehicles well. They go the extra mile to find a vehicle that suits you best. And their service department is excellent. Their staff is kind and very accommodating. My latest vehicle is a Defender and I am very excited about this dynamic new SUV!

Great dealership. - Jlkap50

Great dealership. People go out of there way to take care of you. Louis Humphrey is exceptional. The finance person explained everything very well. I have purchased multiple vehicles from them and used there service department several times and have always been more 5han satisfied. Highly recommend

The experience started out being great until we drove the - LKPC

The experience started out being great until we drove the car off the lot and we started having issues with the tires. Upon inspection the tires looked great with good tread but ultimately learned when we took it to a tire place that the tires were more than 7 years old and that was not disclosed to us. When I reached back out to Afnan about the lack of transparency and asking for John Eagle to at least make it partially right I was told there was nothing that could be done to cover the $1200 we had to spend on 4 new tires for a car we just bought.

They have great customer service, very knowledgeable and - Juan C.

They have great customer service, very knowledgeable and professional people who work there. Their team is great at what they do.

If you ever wanted to be treated like royalty, go to Auto - r4222aa

If you ever wanted to be treated like royalty, go to Auto Boutique. The staff was quick to respond and help! Purchased my car here and their service level is incredible! Pre and post hire too! Absolutely love this dealership and their staff, they go the extra distance for you!

Jeremy at Eckert dealership was great! - Amara coleman

Jeremy at Eckert dealership was great! He was professional, friendly, and made the whole process smooth and stress-free. I really appreciated his knowledge and the way he went above and beyond to help me. Highly recommend asking for Craig if you’re visiting Eckert dealership!

The timing was perfect! - Vanessa’s

The timing was perfect! They drop you off at whenever location you want, they also pick you up.

I went to Apple Sport and met with salesman Roman. - Martistribling

I went to Apple Sport and met with salesman Roman. I wasn’t expecting to buy a car in the same day but ended up doing so. Roman and Apple Sport made the process very easy and fast. Roman took his time with us and was very acknowledgeable. If your looking for a new car I highly recommend Roman and Apple Sport..

Hard negotiators, but we got down to a good price, glad - juan.j.rivera1

Hard negotiators, but we got down to a good price, glad to be able to work with them.

I was sold a maintenance plan after clearly stating I - Mrs.Shena.Williams

I was sold a maintenance plan after clearly stating I wouldn’t be in El Paso long. I was told it wouldn’t be an issue. Since moving, I’ve called almost daily trying to cancel — no help. Nick keeps taking my number and promising a callback that never happens. I only left my first review because they offered free gas — now I regret it. This has truly been the worst experience ever. I was even hung up on today by NICK, so unprofessional.

I wanted to take a moment to express my gratitude for the - adrian.tapia

I wanted to take a moment to express my gratitude for the outstanding assistance you and the entire CarMax customer service team provided. I was truly delighted with the support I received. Everyone was responsive, helpful, and attentive to my questions and needs — in simple terms, you really took care of me. Thank you all very much for your exceptional service. Best regards,

Keep up the great work! - Omair

Keep up the great work! You guys are lucky to have Mason and Giovanni running the service shop!

Was thankful Arin was able to work something out and I - MFP079

Was thankful Arin was able to work something out and I was able to get approved for a vehicle

Art Liscano made the my car-buying process easy and - rvasquez

Art Liscano made the my car-buying process easy and stress-free. He was honest, knowledgeable and very friendly. He took the time to answer all my questions and make sure I felt comfortable with my decision. Art listened to what I wanted and helped me find the right vehicle. If you’re looking for a straightforward, professional, and friendly experience, I highly recommend working with Art Liscano.

Very kind and professional. - dominique lane

Very kind and professional. Great customer service and they were very patient with us . They took their time until we got the deal that was best for us. My wife and I was very thankful.

Awesome job I told them what I wanted worked out a deal . - Joneselijah1989

Awesome job I told them what I wanted worked out a deal . Very honest and trust worthy

Omar and his team were amazing! - Monique Hernandez

Omar and his team were amazing! They made a super stressful time for myself and my family so much easier that I thought would even be possible, thank you all for your help!