2,657 Texas Used Car Dealers

I can’t speak on the sales department, but you are the - k.Casey.coy

I can’t speak on the sales department, but you are the company you keep. Please do NOT take your car to this service department. I worked with Josh, the advisor, and Mike, the service manager. The whole department is incompetent and unprofessional. My car had a check engine light on since November and they kept clearing it out and sending me home. No big deal… I took it in AGAIN a couple weeks ago for my oil change and asked them to look in to it… again. They went ahead and “took care” of a recall, and I stupidly accepted a fuel induction service (I was told this would fix my check engine issue) and lifetime adjustments for $515. Took it home that night and it immediately started misfiring on all four cylinders and throwing up every light on the dash, going into ESC mode. Over the next week, it came home and returned to the dealership for the same issue three times. They said it was the radar and I needed to take it to a body shop instead. First sign they wanted to wash their hands of the problem they created. On the last time, my husband told them that they needed to figure it out because this wasn’t something that was happening before they did the work. My husband is extremely knowledgeable about cars and has done my car maintenance for 16 years, but he doesn’t have the equipment for all the electric components necessary for maintaining newer Kia’s. We have family that work specifically with ADAS at a master level telling us it was not the radar... saying it was something they did wrong during the alignment. He tried telling them what it all meant and they refused to take care of their issue because they trust their mechanic. Y'all research Kia mechanics and the “schooling” required and that will tell you all you everything you need to know. Told us we would have to pay $600 for them to do any further diagnosis… just looking at it… and if we didn’t like it, we could pick up our car and take it somewhere else. I loved my K5, but a 2022 model Kia definitely shouldn’t be having these issues and if this is the service from Kia I would deal with moving forward, PASS… Thus, we picked it up and immediately traded it in for a 2026 Toyota Camry XSE.. the most reliable car on the market with direct Toyota provided warranty that covers EVERY ISSUE WITH YOUR CAR. Will not buy Kia again.. will discourage from buying Kia’s…will tell everyone about this service dept… and I am contacting Kia corporate just to let them know. Don’t say I didn’t warn you!

★★★★★ Excellent Service Experience Charles is an - Smiley

★★★★★ Excellent Service Experience Charles is an outstanding service writer who truly sets the bar high for customer service. His communication is exceptional - he keeps you well-informed throughout the entire process and is incredibly attentive to your needs. What really stands out is his excellent rapport with the mechanics, which helps ensure smooth and efficient service delivery. The mechanics here do outstanding work, and Charles's coordination makes the whole experience seamless. I highly recommend this service department, particularly working with Charles. His professionalism and attention to detail make him a real asset to the team.

4 days to look at my car even with an appointment. - dd

4 days to look at my car even with an appointment. I think Pedro did not want much work. No good service , no buying new car either. Apparently they dont understand service translates to new car sales.

I recently bought a pre-owned car that Sewell advertised. - Barb

I recently bought a pre-owned car that Sewell advertised. Mike Russell was my first contact and was quite congenial and helpful. He provided all the necessary info from beginning to end and went out of his way when the purchasing process hit a bump. I appreciate services rendered and highly recommend Sewell of Plano.

Zero integrity. - benryan07+dealerrater

Zero integrity. Zero accountability. Avoid at all costs. I arranged to fly in from out of state to purchase a car from this dealership. The deal was worked out, flights were booked, and the dealership itself had even arranged a ride for me from the airport. Everything was set. Then, two days before my trip, I received a one-line email from the salesman I'd been working with: "The Audi Q7 you where interested just sold." That's it. No phone call. No apology. No acknowledgment that I had spent money on flights and rearranged my schedule based on our agreement. Not even an offer to make it right — no alternative vehicles, no reimbursement for travel costs, nothing. Just a single throwaway sentence with a typo. This dealership had no problem rolling out the red carpet when they thought they were closing a sale — arranging airport pickups and all — but the moment someone else waved cash in their face, I ceased to exist. They will gladly waste your time, your money, and your trust if a better offer walks through the door. If you're considering buying from here, especially from out of state, think twice. A dealership that treats customers like this doesn't deserve your business.

BUYER BEWARE THEY LIE to get your money. - tammie.marshall

BUYER BEWARE THEY LIE to get your money. Purchased 2009 FOR 30k from Corvette warehouse in October, they lied and told us they fixed the issues they promised would be fixed before purchase, then after we paid they backtracked and told us PARTS ON BACK ORDER, now no one will respond to my calls or emails. I AM TIRED OF DEALING WITH THE RUN AROUND, THEY CAN NOW DEAL WITH MY LAWYER!!

PAYNE BROWNSVILLE has outstanding service. - teresarevesz12

PAYNE BROWNSVILLE has outstanding service. David Duran, Service Manager, personally, took my call and personally, set up an appointment for my 2025 ID4 that needed to to get to the dealership asap. I appreciate David taking my call on a Saturday, and giving me an appointment the following Wednesday. My car had an issue that warranted getting to the dealership as soon as possible. I will drive 100 miles round trip & out of the way to get great and dependable service from someone that took my call and was willing to help me. THANK YOU PAYNE BROWNSVILLE FOR EXCELLENT SERVICE FROM DAVID DURAN, SERVICE MANAGER:)

I purchased a car from ABZ online in April of '26 and I - Adam D

I purchased a car from ABZ online in April of '26 and I would highly recommend them to any buyer. The experience was easy and great communication led to a painless buying process. Thomas Contreras in sales was very helpful in getting the deal closed and scheduling the entire shipping process including picking a respected carrier. Buying a car online unseen can be risky but with ABZ it was exactly as promised.

Bait and switch. - Dougstevens445

Bait and switch. Disclosed a 3000 charge for some cieramic coating in a 2016 GMC Denali that I bought with damage on the rear bumper. They had to figure out a oil leak so I didn't pick up the paperwork until 3 days later and they gave it to me in a envelope in which I just put in the glove box. Dug it out a couple of weeks later to look at the invoice and that's when I saw things didn't add up. Called the dealership and spoke to new GM, he told me that everyone that was there when I purchased the 8 year old truck has been fired. Nothing he can do about getting me back that bogus 3k charge. I am filing a complaint with the attorney generals off ice and the BBB. Beware of this place. Thanks

Professional with passionate customer service, everything - Dealer Rater

Professional with passionate customer service, everything was done quick and simple . We got help in a timely manner

normally do not leave reviews, but credit should be given - ron.george

normally do not leave reviews, but credit should be given where it is deserved. The service department used to be an absolute dumpster fire. Over the years, there had to have been at least eight different managers come and go, constant turnover, inconsistency, poor communication, and very little accountability. The one constant through all of it was Lauren. Lauren has been there for at least four years, and she has always been wonderful — professional, patient, knowledgeable, and someone who genuinely cared even when the environment around her was chaotic. She deserves a tremendous amount of credit for holding things together during some very rough periods. That said, since Josh took over as the new service manager, the entire atmosphere has noticeably changed for the better. He brought structure, accountability, communication, and professionalism back to the department. You can tell he actually cares about both the customers and the employees, and that leadership has completely shifted the energy of the place. For the first time in a long time, the service department feels organized, responsive, and trustworthy again. Josh has truly turned the place around, and paired with Lauren’s consistency and dedication, they have become a great team. Well done to both of them.

Recently I spoke to Rachel at Sewell over the phone - michaeljbrazier

Recently I spoke to Rachel at Sewell over the phone regarding a car. Did she know everything about the car? No, she did not. But she tirelessly found the answers and immediately got back to us time and time again. So thorough, so responsive and so professional. She gave us the comfort level to fly in and buy a car. I have ALS, so travel is very difficult for me. Again, the comfort level to fly in and buy a car. Who does that? I had such a fantastic experience with Sewell. Rachel was amazing, Robert her manager did a wonderful job managing the process. Thank you Rachel!

Really enjoyed my experience at Fred Haas. - stimkelly

Really enjoyed my experience at Fred Haas. Carlos River worked up the deal I was looking for, prepared the majority of paperwork in advance, and got me in and out of the dealership quickly with a great deal on the car we wanted. I highly suggest Carlos and Fred Haas Toyota Country.

We are so thankful to Katie Fitzgerald for providing us - Craig M

We are so thankful to Katie Fitzgerald for providing us with such an amazing experience at Sewell Lexus of Dallas. From start to finish she was outstanding, providing exceptional customer service, professionalism, and attention to detail. My wife wanted a specific exterior and interior color combination that was not being regularly produced by Lexus for this specific model (RX450h+ Luxury). She put in the extra effort to advocate on our behalf and get a special request in to Lexus, where she successfully secured this unicorn for us. We are absolutely thrilled. It's the most beautifully designed and engineered car we've ever seen, and we're thrilled with it. Katie's communication was excellent throughout the whole process. Everything was smooth and stress-free, in advance and on the day of delivery. She was so sweet that she sent a very thoughtful and awesome gift package so my wife had something to open at Christmas since the car did not arrive until January. Katie is the absolute best. She made us feel like family, as did the sales finance manager Brian Arnold, who took time to have a sincere personal conversation with us and answer any questions we had. Complete honesty and transparency at every point in the purchase process. Top shelf experience. We bought our first Lexus from Sewell Lexus of Dallas 20 years ago, and will continue to be loyal customers. It is because of their clear commitment to providing their guests with consistently great experiences with sales consultants, managers, and service advisors. This dealership is in a class by themselves.

Hani was a great salesperson helping me with the purchase - patrickpoleon0217

Hani was a great salesperson helping me with the purchase of my nissan Frontier, Arely manager was very helpful with after purchase setting and assisting me with payments and functions

My experience with Texan Hyundai was extremely - Mohammad

My experience with Texan Hyundai was extremely disappointing and I would strongly advise buyers to be very cautious before purchasing from this dealership. On November 24, 2025, I purchased a 2026 Hyundai Palisade Calligraphy from this dealership for around $70,000. At the time I trusted the dealership’s pricing and assumed it reflected the fair market value of the vehicle. Just three months later, on February 28, 2026, I returned to the same dealership to explore selling the vehicle. The car had only about 3,500 miles and was in essentially new condition. The dealership told me the maximum they could offer was $49,000. That represents a loss of more than $20,000 in just three months, which is extremely difficult to justify for a vehicle that is practically new. When I questioned this, I was told that such depreciation is “normal for Hyundai vehicles,” which was both surprising and concerning. While I understand that new vehicles depreciate, a 30% drop in value in three months suggests that the vehicle may have been significantly overpriced at the time of sale. This experience left me feeling that the dealership’s pricing practices were not transparent. Buyers should carefully research market prices and resale values before purchasing here.

Had reached deal, but then after paperwork work I was - bbeck

Had reached deal, but then after paperwork work I was told was sold. Communication was unprofessional by GM, to me and his staff. l was willing to look at another, but that was sold also after told was available. I will not recommend DeMontrond to anyone.

I live in College Station, TX and Daniel Vasquez did an - kwabena.boadu

I live in College Station, TX and Daniel Vasquez did an excellent job helping me get serviced. Thank you Daniel for all that you do. I am deeply grateful for your kindness.

Rolando is the best. - god_06071998

Rolando is the best. Goes above and beyond. I would definitely recommend him to anyone interested in getting a new car.

This was a truly awesome sales experience. - Curtis

This was a truly awesome sales experience. I was interested in the Lexus LC 500, which I purchased from this dealership. The customer service provided to me by Steve Salerno during this process is second to none. Again truly a top notch experience. If I buy another vehicle I will definitely start my search at this dealership. Satisfied Customer Curtis L. Cole Jr

Had no problems with any of The people Royal Wiseman was - gossettj536

Had no problems with any of The people Royal Wiseman was extremely helpful and knowledgeable about the Kona we purchased. Thomas in financial was very good and knowledgeable walked me through the process and made me feel comfortable about my purchase.

To: Mike Shaw Kia, Corpus Christi, Texas From: James - jdosher58

To: Mike Shaw Kia, Corpus Christi, Texas From: James Dosher Subject: My New Purchase of a Kia Carnival Hybrid EX My experience with the purchase of a new vehicle at Mike Shaw Kia dealership was a pleasant journey. I spent three months visiting the dealership on many occasions, asking questions, test driving the Kia Carnival Hybrid several times, and just looking over the Kia Carnival exterior and interior design and workmanship repeatedly. During this entire process, the staff at Mike Shaw Kia were hospitable, friendly, and professional. Salespersons greeted me in a prompt manner. I was treated with respect and kindness, and they showed me the facilities, soda drinks, and snacks. They showed concern in ensuring that my purchasing experience was pleasant. I did not just sit around waiting, I walked freely around the facilities looking at brochures and walked around the parking lot admiring the Kia Carnival Hybrid trim levels, or other Kia model vehicles. After three months of visiting Mike Shaw Kia dealership and research, I made my decision and started the process of purchasing a Kia Carnival Hybrid EX. I would like to thank those who helped me in my journey in buying a Kia Carnival Hybrid EX. David “Davey” Amador II: 1. The Sales Consultant: I know a salesperson must do their best at selling a product. But David Amador was not eagerly aggressive. He pitched the product with diplomacy, respect, and professionalism. He listened to my desires in a vehicle, and what concerns I might have. He was friendly, I felt relaxed and comfortable with him. He helped me explore the intricacies of the vehicle. How the vehicle drove and handled on the road. 2. When I was test driving the vehicle, at my request, he drove for me, so I could sit in the passenger seat, and then the second-row seat. To get a feel of the ride experience as a passenger. This added to my journey in buying the Kia Carnival EX. 3. David Amador answered all my questions to my satisfaction, and if he did not have an answer, he found the answer for me, with his coworkers. 4. While I had many visits to the dealership to explore the Kia Carnival Hybrid EX, David Amador was a key player each time, in my journey to buy the Kia Carnival Hybrid EX. Elisa A. Escamilla: 1. The Finance Manager: She was friendly, I felt relaxed and comfortable. We negotiated back and forth, until both parties came to an agreement of price, warranties, and accessories. 2. When the vehicle was not in Mike Shaw Kia inventory, she researched and found the exact vehicle I wanted, Exterior color, interior color, and accessories. And while I waited for the vehicle to arrive in a short few days, I had promised Elisa Escamilla that I would continue the purchasing contract process with her. The vehicle arrived and with my excitement, we continued the contract documentation process. 3. Elisa Escamilla answered all my questions and ensured that I completely understood all warranties, documents, and monies. She made the finalized sales contract documentation process easy and smooth. Kalon Williams: A Sales Consultant: He was always there to help me in any way possible, anytime I arrived at Mike Shaw Kia dealership. He was friendly, polite, and professional. James Steele: A Sales Manager: He was friendly, polite, and professional. He aided behind the scenes with my journey experience. Honoring the agreed price. Demario Taylor: A Sales Consultant: He took me on the last test drive. He was friendly, polite, and professional. Adding a pleasant experience in my journey to buy the Kia Carnival Hybrid EX.

Sewell BMW of Grapevine performed like a well oiled - Murrv97

Sewell BMW of Grapevine performed like a well oiled machine. My salesman, Harrison Redden, was absolutely great!! He made the whole car buying process smooth and not dreaded. Harrison was only helpful the whole way through (NOT PUSHY NOR ANNOYING), only helpful in helping me settle on the features, colors, style, etc. and then finding that car for me. Also, Joe Long was so patient and good at explaining all the technology in my new BMW. Thank you guys!!!

Worst repair service ever. - Disgusted

Worst repair service ever. Every time I go in they claim car needs alignment. (3times). Told them this time OK but I watch. Claimed service was done. Presented a printout. Never allowed me to watch. Don’t trust these guys. They are scam artists.

After more than 15 years of leasing vehicles, this was by - jicamas_fresh_6t

After more than 15 years of leasing vehicles, this was by far the worst dealership experience I have ever had. What should have been an exciting moment—finally getting a vehicle I had been wanting for a long time—turned into a very disappointing and frustrating experience. During the signing process, the mileage allowance on my lease was lowered without clear transparency, which I did not discover until later. In addition, the dealership failed to process the return of my previous leased vehicle in a timely manner, which resulted in me paying for two vehicles for an entire month while only in possession of one. To make matters worse, I repeatedly asked the dealership to reimburse me for the extra charges I incurred because they returned my prior vehicle to Nissan late. I was repeatedly told that Nissan would take care of reimbursing me, yet that never happened. Those assurances turned out to be inaccurate, and no one took responsibility for resolving the issue. What concerns me most is the lack of accountability, communication, and honesty I experienced from the staff and leadership. These issues should never happen in a professional dealership environment, especially when customers are making significant financial commitments. Because of this experience, I cannot recommend this dealership to others. I am sharing this review as a warning for anyone considering doing business here, so you can make an informed decision and hopefully avoid a similar experience.

The best car buying experience. - Adsones2728

The best car buying experience. We worked with Noah and Braulio. They were both great and explained everything. There was zero stress in this entire experience. Find Noah and let him help you! They also followed up the next day! They gave my kiddos snacks and treated us with so much kindness the entire time. The least car salesman vibe and experience ever in the very best way. Super thankful!

Randamas is the best! - chandler187

Randamas is the best! Thanks for my new car and all your dedication hard work in making this happen You were so incredible ,to explain every detail and Questions. Maria

The four starts are more for James in sales since we did - Windygale

The four starts are more for James in sales since we did not end up purchasing a vehicle there. I will say that the wait was too long - no amount of free drinks and snacks can fix that, but James was professional yet friendly, and he was knowledgeable and took the time to show us many of the features on the pre-owned vehicle that we test drove. He also kept in touch with us over the next few days and let us know of other vehicles were available. Unfortunately they did not have what we were looking for in the time frame we had, and the finance people didn't seem to care if the sale was made, so we purchased elsewhere. We would still recommend James in Sales, but I'm not so sure about the rest.

Buckle up I want to tell you a short story about cars and - James RG

Buckle up I want to tell you a short story about cars and people. I love cars and really enjoy driving—fast or slow, windows down, sunroof open, music blasting, singing, and drumming on the steering wheel. I love it all, especially a nice, quiet drive in the hill country. It’s peaceful, and for someone who has a mind that is constantly spinning, it’s also therapeutic. My car becomes my sanctuary. Since the age of 16, I’ve probably bought and sold over 25 vehicles and a motorcycle. All were used vehicles, and many were paid for in cash. I’ve also had the pleasure of working in car sales twice in my life—once in 1992 at Frank Brown Pontiac in Lubbock, Texas, and the second time in 2018 at Lockhart Ford. You learn a lot in the auto industry. It’s a mixed bag of coworkers and customers, and it’s a people business just like real estate. Vehicles and homes are generally the two largest (and most stressful) purchases that come with a pile of debt. There are hundreds of options to choose from—make, model, color, and dealership. Just like in real estate, it’s important to find someone you trust. The auto industry has had a bad reputation FOREVER because people get taken advantage of by greedy, lying xxxxxxxx. Recommendations from family and friends can help immensely when looking for a vehicle. Recently, my wife and I were in a place where buying a brand-new car for the first time was an option. For months, we researched and found the make and model she really wanted. On the recommendation of a family member, we went to see Jennifer Guerrero at Cavender Nissan in San Marcos, Texas. Jennifer is great! We test-drove a 2025 Nissan Kicks. They didn’t have the color my wife wanted, so we reserved one that was in transit. We could have easily gone up to Austin or down to San Antonio and bought one that day from another dealership, but since Jennifer came highly recommended we decided to do business with Cavender Nissan. When we went to pick it up on a Saturday, we waited longer than originally anticipated in finance and needed to leave. This was no fault of Jennifer’s, it was a busy day and there was miscommunication from other people. Eventually the dealership sent us home with the vehicle and we finalized the paperwork on Monday. All’s well that ends well, I say! Overall, it was a smooth transaction and a great experience. As someone who also works in a referral-based industry I know how beneficial they are, which is why I can’t recommend Jennifer Guerrero enough if you are looking for a vehicle! There is a reason she is the best of the best, and Cavender Nissan is blessed to have her on their team. I’m really glad we chose to go see her for our first brand-new Nissan! Thank you, Jennifer! You might even be able to talk me out of my current sanctuary one day….but I really love my FJ. 🙂

One of the greatest dealerships I have had the privilege - KAM

One of the greatest dealerships I have had the privilege of dealing with. This was the second vehicle I have bought from them.. Highly recommend this group!!