21 Virginia Mazda Dealers

100/10 I know this review might run a bit longer, but - Alyssa

100/10 I know this review might run a bit longer, but trust me, I've got some serious praise to shower on Robert Pena and Hall Mazda. A few month ago, I started my journey to find my perfect car. Armed with an arsenal of online research, I had my sights set on three options. When I reached out to Hall Mazda for a test drive, things got interesting real fast. Robert not only scheduled an appointment in a flash but also sent me a personalized video tour of the cars, the dealership, and even directions. Talk about a red carpet welcome! Fast forward to the test drive – Robert was like my trusty co-pilot, explaining all the car's bells and whistles, features, and functionality. Post-drive, he spent two hours decoding my car research, answering all of my questions, and guiding me through the automotive maze. No pushy sales tactics here, folks. I left that day to check out other cars on my list. Now, let me tell you, my visits to other dealerships were like stepping into a library during a quiet hour – stiff, formal, and about as personal as a voicemail recording. The value you get from a Mazda can't be understated. What comes standard would be hundreds or thousands more to add on to another vehicle. After that, I was confident in my decision to buy a CX-5. Contacted Robert again, received an immediate response. Stopped by the dealership and unfortunately the color/trim that I wanted wasn't in stock. He checked locations in other states and tried to trade for the ONE that was in stock elsewhere. When that didn't work, we ordered one. He let me know it would take a few months. Come December, and I couldn't help but notice the dealership's holiday deals and incentives. I was willing to switch colors, so I shot Robert another message. He was quicker than Santa on Christmas Eve. With more inventory in the area, he was able to locate the one I wanted that was scheduled to arrive in NC. A few days later i'm back at the dealership for the actual purchase. Now, I hadn't bought a brand-new car in ages, and I was super nervous. But thanks to Robert and the Hall Mazda crew, this wasn't a horror story waiting to unfold. The whole process was easy and transparent. I was able to take advantage of incentives and was felt ZERO pressure to buy anything extra. I really could not have asked for a better experience. The morning after my purchase, I noticed what looked like some polish left on the hood. I texted Robert, and instead of just advice, he rolled out the red carpet (again). He invited me back to the dealership (where I'd left something in my old car) and gifted me a set of fancy cleaning goodies. Now, that's service! Oh, and did I mention how clean and friendly the dealership was? Every single staff member I encountered was so genuine and warm. They take the time to chat; nothing is rushed (or drawn out!). If you're on the hunt for a new set of wheels and a dealership experience that feels more like hanging out with friends, I wholeheartedly recommend Hall Mazda and Robert Pena. Definitely a customer for life!

On name #3 since I purchased my car but still great in - krsnipes115

On name #3 since I purchased my car but still great in the service department.

Jim was great and helpful made the whole thing very easy - Brody

Jim was great and helpful made the whole thing very easy and quick for me

I recently bought a Mazda CX5 from Pearson and I couldn't... - Beverly

I recently bought a Mazda CX5 from Pearson and I couldn't be happier with my experience! Joseph Jackson was a great salesman to work with. He helped me to get exactly the car I wanted and everyone there was great to work with. Joseph was great with explaining the car to me with all it's extras and what to do with them. I would recommend Pearson without a doubt!

Amazing first experience at Safford Mazda of - Ashby F.

Amazing first experience at Safford Mazda of Fredericksburg!! Worked with Waid who was knowledgeable and prompt. First class service from the showroom manager Carolyn who went above and beyond to help. Eric in finance was extremely helpful and professional with dedication and teamwork from everyone made my experience perfect. Highly recommend to anyone, they will have my car buying business for many years. So pleased with my experience and purchase.

Tim was an awesome salesman and was even willing to come - tjhankins

Tim was an awesome salesman and was even willing to come in on his day off to close a deal. Overall amazing experience with the entire staff.

Very polite and helpful, even though I did not have an - js9522642

Very polite and helpful, even though I did not have an appointment they were pleased to fit me into their days schedule.

Always the best care for me and my family! - lovinlife6247

Always the best care for me and my family! 3 decades of consistently high- standard care.

Left Lincoln at 730 am for oil change it did t happen by - walkerhound2015

Left Lincoln at 730 am for oil change it did t happen by 430 no apologies no kiss my xxx. Will not be getting no business from these folks no more

Good product very poor service warranty service set out - Stevekmack1951

Good product very poor service warranty service set out over 60 days. Not pleased with dealership.

Umar Saiyed, Larry, Paul Ramage, Harnee Villalobos & a - hicksapril713

Umar Saiyed, Larry, Paul Ramage, Harnee Villalobos & a host of others were super helpful and supportive. The team did a phenomenal job in providing efficient and effective service. Thank you all for the smiles and professional service. Highly recommended!

I purchased a 2020 Maza CX-5 two years ago from Brown's - Jeff Williams

I purchased a 2020 Maza CX-5 two years ago from Brown's Alexandria Mazda and was very pleased with the interaction and their "no hard sell" approach. I purchased my car at a price that put the purchase in the top 20% percentile for an excellent price within the local area. I just finished my fourth periodic servicing and have been exceptionally pleased with their service center's professional focus, and follow-through. And their pricing is excellent. I don't know how they make a profit. The last two times I had my car serviced, the service advisor was SANDRA BONILLA. You couldn't ask for a more thorough and customer service representative. She has your interests at heart. I highly recommend their service center! JEFFREY A WILLIAMS Alexandria, VA

Austin and group were amazing. - Marc

Austin and group were amazing. There was no up charging. The MSRP was the MSRP, and that was the price. I actually ordered the car from them despite living 3 hours away, in northern Virginia. Locally, the dealer was trying to up charge me several thousand dollars above the MSRP on a car they didn't have in stock, and would esentially be ordering for me (in addition to an inflated MSRP over what Mazda listed on their official site, and a higher delivery cost). The local dealer also was not truthful in letting me know that what I wanted was available in the same state from another dealer (they told me after searching there was nothing available from North Carolina through Pennsylvania, when Cavalier not only had the trim I wanted, but also the exact color and interior). I stumbled upon Cavalier Mazda on line. They were prompt in responding to my inquiry, and were polite, honest, and a joy to work with. There were no up charges over the Mazda price. We took care of everything remotely by phone/email/text. They actually drove the car up to me, and made every step of the process as smooth and painless as I could imagine. I've never had a car purchase experience like this before! I would encourage anyone looking to buy a Mazda in the mid-Atlantic region, not just locally to Chesapeake, VA, to reach out to Beau, Austin, Chris, and the group at Cavalier Mazda.

Not Helpful at all - clahdz17

I purchased a Mazda 3 from Rosenthal, now that it is Priority they do not want to honor my complimentary oil changes. When I bought my Mazda I went with Rosenthal because of the offer of the lifetime complimentary oil changes and safety inspections. This was the main reason why I purchased my car from the dealership. I contacted the other Rosenthals dealerships in the area and now they are saying the Mazda Nissan was not part of Rosenthal they just used the name, so they will not honor anything. I have the paperwork to show this to both companies but they are just ignoring me. I now would not trust neither Rosenthal nor Priority at all.

I purchased a certified pre-owned 2020 Mazda CX-5 Grand - John N.

I purchased a certified pre-owned 2020 Mazda CX-5 Grand Touring at this dealership. It was an excellent buying experience from start to finish. The sales associate I dealt with, Sam Velasco, was great to work with; he was pleasant, knowledgeable, responsive and totally transparent in his dealings with me. I also want to mention that Peter Friedman, the head of pre-owned sales was top-notch in every respect. I've been buying cars for 50 years, and these folks made this the easiest, most pleasant car-buying experience I've had yet.

I had an excellent experience purchasing a 2018 Mazda - Bobror

I had an excellent experience purchasing a 2018 Mazda three from the Flow Mazda dealership.

Scott Henderson made our car buying experience amazing. - bethliggett6

Scott Henderson made our car buying experience amazing. He found the perfect car for me, the transaction was seamless and I couldn't be happier with my 2024 Mazda CX-5. We drove close to 1.5 hours to get to this dealership and it was well worth the drive. I would highly recommend Scott to anyone who is in the market for a new or previously owned vehicle. You'll be glad you took the drive, as we did! Thanks, Scott!

Paul Poindexter is a very pleasant sales consultant. - colinbakerap

Paul Poindexter is a very pleasant sales consultant. Paul is very calm and nice to work with. We enjoyed our time with him - a real gentleman. The CX-5 is great!

Worst experience ever. - carguy

Worst experience ever with a sales manager called Patrick. Please find Colton if anyone wants to make a purchase without pain. I am looking for stores to make a purchase for a new CX-5. While I made an online inquiry on Truecar, Colton called me but he can't compete with the other quotes I have on hand. He did send me a message and told me to feel free to reach him out anytime if I have any questions. I figured out the lower quotes I have on hand tend to ask for higher monthly payments, so I called Colton back, unfortunately, he is off. After I talked with a sales person over the phone, a manager called Patrick called me back. He tended to be aggressive on the phone call. Especially, when I asked the lease terms, he refused to give me lease terms unless I GIVE HIM MY SOCIAL SECURITY NUMBER. [He said it's their policy, they only can provide me the numbers after pulling my credit scores. Can't believe it's something happening in Lynchburg.] After I asked him to whether I can talk with another sales manager, he became very aggressive: he told me he was the only sales manager there, no matter I called there tomorrow, next day, next day, next day, he would be the only one. Eventually, (I was literally shaking at the other end of the phone), I asked him if I could talk to another salesperson, he refused. He told me they would give me the exactly same information. While I insisted to talk with another person, he started to not listen to me at all. He said thank you and hung up. I tried to call the Lynchburg Mazda back [trying to talk with someone to report my experience], I found out my number was blocked. I think my experience might not represent the average customer experiences, but it does show the business styles of Patrick. My only hope at here is he won't call me back with any curse words due to the review.

2022 If you want to deal with "consumer price gouging", - gale500

2022 If you want to deal with "consumer price gouging", this is the place to go. A Mazda with a MSRP of less than $30,000 had $5,000 tacked on. This was not included in the price shown online... I purchased a car at another dealer who charges MSRP...