Great experience as always - EasyBreezy
Everyone is so helpful. Robert Pena is amazing! It is always a great customer service experience when dealing with the folks at the Virginia Beach location
Top Reviewed Specialists At This Dealership
Great experience for purchasing my first vehicle! - Kara A.
The Salesman and staff were extremely accommodating and helpful throughout this process. They were transparent and efficient in completing the purchase. I would recommend this dealership to anyone!
Saved dollars - BELLABAYSIDE
Roger ( my technician read up on the problem I was having with my drivers window and resolved the problem saving me the cost of the installation it a new motor.Ever grateful for Rogers attention and service, he keeps me coming back to Priority Nissan!!!!
Second Supurb purchasing experience at dealership - Rene JvR
I have nothing but praise for this dealership and it's employees, which are all second to none.
A couple of year ago I've purchased my first used vehicle at this dealership, not knowing WHAT to expect of a used vehicle, but gave it a shot as I gifted my Camry to my daughter to use at college. The vehicle inspection on this vehicle was so thorough, that in all my years driving the Tuscon I had not a single days of trouble with it. My only expense was filling up with gas, the annual oil replacement and a one-time brake and battery replacement.
When I was in the market for another vehicle, I immediately thought about Pearson Mazda due to my previous experience and their track record. I did not regret it.
After multiple test drives and comparison research between the Tuscon, Rav-4 and XR-5, I've decided on the Mazda XR-5 and cannot be happier with my choice or the most impressive and effective customer service provided by James Balsamo, Joseph Jackson and Kevin Johnson. They are all absolutely outstanding professionals that take excellent care of their customers, knows their product and are easy to work with.
Thank you all for yet another terrific car buying experience and for turning my second experience at Pearson Mazda into another excellent one. I appreciate it.
Elite Master Certified Sales Consultant
Certified Sales Consultant
Mr. Skinner in the Service Dept is Outstanding! - rt61
I had another in a long line of outstanding service appointments, thanks to Mr. Cleon Skinner. He takes great care of me and my vehicle, and I always leave feeling well taken care of and that I got great value. He is courteous, attentive and absolutely professional. Thank you, Cleon! You are the best.
Sales & Leasing
Sales & Leasing Consultant
2018 CX5 - RAF
They had the automobile we wanted at a fair price. The process of trading our vehicle could not have gone smoother. We would definitely purchase from them again.
Excellent Service Experience - vj
Howard Grooms, General Sales Manager, Melvin Meade, Service Manager and Travis Snider, Parts Manager have all provided excellent service since we purchased or Mazda 3 at Flow Mazda in August 2017. They exemplify the kind of representatives car owners are seeking when they take their cars to be serviced and/or repaired (i.e. high integrity, honesty, professionalism, knowledge, fairness and likeability).
My wife and I hope your company appreciates the significant value they generate for their service department repeat and word of mouth increased business opportunities and for their sales and parts departments success.
Very courteous and attentive - Nfneblett
I highly recommend Isaiah Howard, our salesman. He was genuinely delightful to work with. The financing with Jack was a breeze and the whole team was great!
That people like me can afford it is genuinely a miracle - Citruskeptic
The waiting room has a TV that's always on, cables to charge your phone, orange juice, and they even pour the brown oil in the right container instead of the gutter.
Only looking - Whitt
It was raining the day we came, but the salesman came out and helped us in every possible way. We left happy and in a new car. Will definitely be coming back.
Sold me a horrible car!! - dontgohere
In March of 2017, I bought a Jeep from this place. The service wa really nice for the process of getting the car super friendly and no beating around the bush. But a few months down the road when the car goes bad ( mind you I’m paying extra a month for a warranty ) I don’t live there so I can’t just walk in and I call and explain how the car is giving out and having issues and I’m told they can’t help & don’t know what warranty I am paying for. So I’m $5000 in debt after repairs on this thing. Don’t go here.
Great Used Car Shopping Experience - argusarms
I have been shopping for a car for my son. During this process, I've been to at least 15 car dealers. This dealer has by far been the best to deal with. The salesman was very professional, and not pushy at all. The manager actually took me for a test drive when the salesman was busy the second time I came in. Hopefully I will end up buying a car here.
was a long time customer - not satisfied
Took vehicle in for engine light on dash. 1st visit they replaced gas cap and diagnostic for $160.00. 2nd visit they replaced a valve for $284.00. Went to pickup car and it wouldn't start. Needed to move shifter into gear and back to park to start and it did start. Never had this problem before. Figured a 1 time incident and drove straight to gas station for gas. Next day went to storage unit and found 2 seat cover pieces in the back hatch area. Wife was startled when she reached down to adjust seat back because the seat handle felt different, our daughter had identical reaction few days later, this is for the passenger side front seat. I squeezed together the mounting bracket cover for this same front seat as it was apart. The night light switch was moved to the off position. I can provide pictures upon request as well as email communication. Called dealer made appt.to bring car back. Got there and wanted to deal with 1 person, Allen, my usual guy. Jay said he was on phone and he would handle it. again stated I wanted to deal with 1 person. Jay was agitated and pushy and took my paperwork and started entering my information. I began explaining things, Allen came into room 5-7 minutes later, Jay leaves to replace 2 pieces from seat, Allen becomes angry at what I say and says he needs to involve his boss. Allen did not hear what I told Jay before he came over. Ty Rosser comes in and I explain briefly to him, he shows me another vehicle to compare seat handles, he says that looks the same to me, I say this handle is tighter you can't see that? And this vehicle was not nearly as well kept as mine. Ty states 2 different technicians worked on my car and the only thing left undone was the 2 pieces in the back. I asked for a complete list of everything touched, altered, or worked on and signed off by him as completed. Dealer denies touching front seat handle and mounting bracket cover, night light switch, and suggests a $782.00 repair for starting issue that's never there prior. and fuel issue.
I really just want this documented to support any future claims. We won't return to this dealer because we don't trust them anymore. I explained to them they get our business because we want things done correctly, and they clearly did not disclose the items they adjusted or worked on or touched during the fix. I got a parts list from the parts dept. so I can replace the handle myself. This will cost us free oil changes and st inspections as that was part of buying a new car there.
Phenomenal Experience - Messiah15
I would definitely recommend this dealership. Isaiah really helped me with getting a brand new 2018 Mazda 3. I will keep giving lynchburg mabry group my business.
Selling broken card - Obi
Don’t buy used car from this dealership they are selling broken cars I bought a used car from this dealership and they offer me 3 months power train warranty after one week of owner ship the car broke and tow the car to the dealership they don’t want to repair it is the Powertrain issue (transmission) the warranty that they offer is pure lie they give me hard time I will see them in the court
Routine Service - jmccain3
Came in for a routine oil change and they found a nail in one of my tires and changed it real fast. Service here was excellent!
The worst Service Dept - Sham25
I took my car to get serviced here. I went to get my CMU replaced in my vehicle for my radio. Costly repair might I add. Repairs were done fairly quickly. I arrive to pick up my vehicle and the vehicle wouldn't start. I hadn't had any problems with my vehicle prior to dropping it off. I go back in to let Mike the service advisor know it won't start. He proceeds to to get someone to check the battery and all of sudden I need a new battery. He tries to feed me some BS about vehicles needing batteries in 4 or 5 years. While that may be true, not for my vehicle. So you mean to tell me you drained my battery to the point where it couldn't be recharged and I had to get a new on a 2016 Mazda 6? No something was definitely up with that BS. VERY crappy service. Unplanned expense at its finest. I will never in my life bring my vehicle back to Cavalier Mazda for service. Definitely lost a customer. Hall Mazda here I come.
Go Anywhere Else - Oblvn
This dealership was by far the worst buying and service experience ever! My check engine light in my Forester came on less than 2 weeks after purchase. The sales person pretty much was like "sorry about you're luck". I had to become irate to get anywhere. They changed the sensor-light came on again. I had to go somewhere else to get it fixed and they told me they get messed up vehicles from this place all the time. Went for an oil change since I bought the service package. They broke a lug and insisted I pay for it. My husband informed me this is not abnormal occurance. The service manager said my husband was either a liar or stupid. He was gonna let me leave with my wheel in dangerous condition. A mechanic had to come out and argue that it was dangerous for me to leave like that and I could be in a fatal car accident because of it. Service manager was fine with me leaving like that! Took it to the dealership that fixed the check engine light and they said it was ridiculous that they broke the lug and wouldn't just fix it. They broke it so they should have taken care of it.
Both service and sales are the worst I've ever dealt with. - jimsrod
I can't say one positive thing about this place. I have bought and sold at least 20 cars and I don't mind wheeling and dealing. I was shopping for a new Mazda 6 and they would not budge on the sticker price and my car's trade in offer was a slap in the face. They wouldn't budge on the top or bottom end. Then they berated me by implying that I was stupid for thinking they should give me a better deal. I went to a competitor after I laughed in their face and the same brand new car cost me $5,000 less. The other dealer gave me $3,000 off the price of the Mazda 6 and gave me $2,000 more for my trade in. NEVER AGAIN WILL I STEP FOOT IN MALLOY !!!
I previously had a 2003 Mazda 6 and had to take it to Malloy on numerous occasions for service under warranty. I won't even go into how inept their service department is. The front brakes took 3 visits for them to repair and that occurred even after I told them the fix was to power bleed the brakes when I first took it in. When they finally did as I suggested ... BOOM ... it was finally fixed. They'd call me at other times to say a repair was completed. I'd check before I left the dealership and "NO" the repair had still not been done. I would actually bypass the service reps and go straight into the service manager yet I still had the same results. NO WAY WOULD I EVER RECOMMEND MALLOY !!! I can't see how this place is still in business.
It was greathe experience and out standing customer service - Stewart Anderson
It was a joy to do business with nelson ford they help me find the right vehicle and had it price right with out standing customer service just great people to do business with Chris Davis and Scott Norman they are your go to guys if your looking to buy a new or used vehicle
Not Helpful at all - clahdz17
I purchased a Mazda 3 from Rosenthal, now that it is Priority they do not want to honor my complimentary oil changes. When I bought my Mazda I went with Rosenthal because of the offer of the lifetime complimentary oil changes and safety inspections. This was the main reason why I purchased my car from the dealership. I contacted the other Rosenthals dealerships in the area and now they are saying the Mazda Nissan was not part of Rosenthal they just used the name, so they will not honor anything. I have the paperwork to show this to both companies but they are just ignoring me. I now would not trust neither Rosenthal nor Priority at all.
Priority Nissan Mazda Tyson's Corner
Asst Service Manager