55 Washington Chevrolet Dealers

I would like to update my previous review. We had a... - Adam Lorenz

I would like to update my previous review. We had a complication with our Tahoe order do to this crazy market and the lengthy order time for the vehicle. Titus-Will came through in the end even though they basically could have sold the vehicle to someone else for $5,000 more. Thank you for your commitment to customer satisfaction. I would happily recommend Titus-Will to all my friends and family.

I shopped for a car two weeks straight. I drove the... - tamsue9

I shopped for a car two weeks straight. I drove the palisade at 3 different dealerships. I drove 4 other third seat suv’s. I came back to Titus Will to purchase and It was the best buying experience I’ve ever had. Came in to see how much they would give me for my trade. They matched another dealer’s price with no hassle. When I left to think about it, they didn’t pressure me or act pushy. Coralie was my sales lady, she knew I really didn’t prefer white and she got me the most beautiful color by trading to another dealership without me even asking. She has 20 years of experience and is so professional with so much knowledge. The finance guy was great. Came back to buy the car 3 days later and it was all detailed, stickers pulled off and full tank of gas. I highly recommend this dealership!

Outstanding! - tammy.bd

Outstanding! Accommodating, friendly,,thorough. The crew in the service department is amazing. Great place, highly recommend

The service personnel are very helpful and kind. - mannyop

The service personnel are very helpful and kind. Very knowledgeable, good advice from customer service department.

Robert was awesome. - Lewandowsky

Robert was awesome. He listened to me about how much I was wanting to pay and met my request

Sam made my purchase seamless an in record time. - C170tdragr

Sam made my purchase seamless an in record time. The Colorado arrived exactly when Sam said it would. Sam provided “Excellent” customer service. Jessica took care of us when we picked up our Colorado and again provided us with “”Excellent” customer service.

Had a great experience with James the salesman, no... - nwchevy

Had a great experience with James the salesman, no pressure to buy, handled the paperwork side of things fairly quickly. The finance manager however was extremely rude, sold me a lifetime oil change policy and said it was valid in my local town. However this is not true. Also during the process had to re submit several documents that were correct the first time while he threatened the car could be repossessed. Either he didn't want to do his job or didn't know what he was doing. Wouldn't recommend this headache of a dealership.

Comfortable and great service. - mrslea03

Comfortable and great service. Answered all of my questions and also worked with my busy schedule. I will gladly refer my friends and family!

Great experience - Maria Matias Mendoza

Eddi did a great job, it's always a pleasure working with him! He made our vehicle purchase quick and easy. He allowed us to head out to lunch while he fixed all the paperwork and dealt with the red tapes.

My Tahoe needed a oil change and battery replacement,... - Bruce K.

My Tahoe needed a oil change and battery replacement, scheduled a time. A small issue came up at their end. Blake my service department contact showed great concern while listening to my subsequent call expressing my unhappiness. Blake's handling and continued personal effort correcting the issue was truly outstanding!!! Customer service at its highest level. Blake's effort made a potentially poor situation instead become a positive service experience!!! Thank you Jet Chevrolet, especially Blake....

If I could give a zero I would! - Betty

If I could give a zero I would! They sold us a car that we paid cash for of almost 13,000.00. we have been waiting for over 90 days for our, title, plates, tab's and nothing being filed in the WA Department for motor vehicles. We have been getting the run around about them not having a title for the car. I have a large piece of yard art that I can't drive! Sent a demand letter for either the title or my cash back and yet no word! They called my husband's ex-wife and said they are trying to get a hold of him. He has not been married to her for over 14 years now and married to my for 10 years. What Nerve!! Our information is all over the paperwork but yet they say they can't find us! As of Monday the 26th of February 2024 we will be filing reports of fraud and complaint with the attorney general's office, WA Department of motor vehicles, WA state Business department, hire a lawyer and place a full page advertisement in the local papers. Don't buy from them!

Do not purchase a car from them! - Victoria

Do not purchase a car from them!!! They do not stand behind their cars and trucks. At our most vulnerable we needed a reliable car for cancer treatments. The car was in the shop over 12 times in less than 7 months. Go elsewhere!

Let me tell you a story:My brother's car died. Not... - Wolff

Let me tell you a story: My brother's car died. Not important, but this is why I was looking at a truck- he can't afford to buy one due to COVID layoffs, so I was helping him out. He and I saw the ad one night last week for a truck that would be perfect and affordable, so that he could get back to work immediately. It was at Brooks Biddle Automotive in Bothell, near where I lived. The next morning, I get up and head straight down there. I meet with a salesman, go through the truck and was offered a test drive. I hop in and take it for a drive for about 10-15 minutes. I get back, call my brother, tell him this is perfect and we agree to buy it. I head inside and talk with the salesman some more to arrange a purchase. As per standard, I make a cash offer on the truck and he disappears in back to review it with his manager. 5 minutes later he comes back and tells me he can't sell it to me. Seems that the owner's son sold it while I was out on my test drive. The salesman apologize for this, as he said he was wasting my time, and I leave. My only comment was that this whole event was exceptionally unprofessional and disrespectful. As I am pulling out, Ian Biddle, the owner's son, comes out to my vehicle and tells me how he sold it to his friend, and how he and his friend do favors for each other, and that he should have told everyone on the floor and on the internet (it was still posted for sale on-line when I got there) and so on- lots of canned justifications... I tell him that it doesn't matter; I've still been treated badly and that he has poor ethics and no professionalism. He then offers to "make things right"- he'll find me at least as good of vehicle, offer me a more than fair price on it and make his errors good. I say that would be appropriate and give him my phone number and email address. That was about a week ago. He's contacted me a couple of times and offered me trucks. None were as good of condition, all had at least 3 times more miles, none had as good of accessories, and all were more money (when miles, condition and options all factored in). A couple of them actually sounded good when he sent me the specs, but when I asked back what the price was (he didn't send price) he responded that they were already sold, so it didn't matter. Ian has shown his true colors- He has none of the ethics and community responsibility of his father, but I guess that's what happens when you inherit the family business. He has shown that he has no remorse for selling a vehicle out from underneath a local customer, screwing his own salesman out of a well-earned commission, and then only going through the motions to make it right (simply because he only wants to give the impression, but not actually go through the full actions). As a life-long resident of Bothell/Kenmore I have always wanted to see local businesses succeed and grow. Now I see why Brooks Biddle lost their Chevrolet dealership and why they are trying so hard to sell their land to Sound Transit. If Ian is the future face of this auto dealer, I weep for his father and grandfather as their legacy is doomed to die a slow, miserable death.

THANK YOU CHRIS BROWN AND ADAM - HALLASS

I have bought 5 brand new trucks and 2 used trucks.New car for my wife and soon my mother is looking to AND the ONLY place I will buy from is Hall Chevrolet-Buick.The dealerships in my town SUCK.,I would not buy a truck in the Tri-cities because they are CROOKS.I have and never will buy a thing from them.The service after the sale is what im talking about,Halls has taken car of all my trucks,and will be the only one to work on them.THANK YOU Chris Brown for all you have done for me.Yes now he looking for a truck now for my oldest son.Yes its worth the drive to Hall Chevrolet.So if you want to buy a new car or truck,Go to Hall Chevrolet and look Chris up.Look out I might want a new truck for Christmas!!!!!!

This dealership was amazing. - stevenskristiane8562

This dealership was amazing. The sales person I worked with (Kris) was very personable. He helped me with my buying process from start to finish. He went out of his way when my first loan application didn't go as planned to make sure I still got a vehicle. This place is one of the best.

I have purchased a car from this dealership and have them... - t2hambly

I have purchased a car from this dealership and have them do any repairs and or work on both of my vehicles. I have dealt with them for over 5 years and and have always received the above service. It is outstanding that Chevrolet has kept this dealership -Thank You - Tim Hambly

Ripped off by service center - I hate titus will!

My running lights would not turn off on my hummer. Took it in to be diagnosed. The service department said they changed my light switch but that wasn't the cause and that they had to keep trying to replace different things until they figured out what the issue was. My light switch was never replaced. I know this because it needed to be replaced, it didn't light up anymore. So I was happy that they "replaced" it. They LIED! It STILL doesnt light like it's supposed too! My insurance was charged hundreds of dollars and so was I for a switch that WASN'T replaced and my trucks initial problem was still a mystery! I was so upset that I had them put my dash back together and took it home. I googled the light problem, and I am by NO means a mechanic or mechanically inclined, and in about 5min I found out that it was the bcm (body control modual) that went out hence the light issue. I ordered the part from Amazon and had it put on and programmed by a real mechanic at Fleet Service in Napavine. Titus Will's service center said my issue would cost over $3,000 to figure out and fix. I ended up paying less than $700 for the part, instalation and programming. I am completely blown away that a dealership service center said they couldn't figure out the problem and just started replacing whatever they wanted too to try to figure it out, while all I did was google it, and charging me and my insurance company over $500 for a light switch that had nothing to do with my trucks running lights. The service manager, I believe his name was Steve, had a terrible attitude and said, well too bad that's how we do it. The sarcasm was unprofessional and rude. I called to complain and was informed I'd be contacted. That was over 11 months ago. No call yet. When I try to call about it I get left on hold forever. I will be contacting GM, the owner of the dealership and the better business bureau about the terrible service and the light switch that was paid for but never replaced. I would recommend to anyone reading this to BEWARE and DO NOT GO THERE FOR VEHICLE SERVICE OR MAINTENENCE! Unless you like be talked down to and robbed.