20 Washington Kia Dealers

SHAUN HAS ALWAYS TAKEN GREAT CARE OF ME. - KEITH DUNAWAY

SHAUN HAS ALWAYS TAKEN GREAT CARE OF ME. ALWAYS ATTENTATIVE TO MY NEEDS AND WILLING TO MAKE IT HAPPEN

Very good service, very helpful and happy to please. - brousega

Very good service, very helpful and happy to please. Finish the car when they said they would.

Excellent service and most importantly, follow-through! - optihomes

Excellent service and most importantly, follow-through! They did everything they said they would do!

Always responsive and easy to work with. - Sclouse

Always responsive and easy to work with. Weekend service center hours are very helpful. Friendly staff.

The salesman, sales manager and Finance Manager were - jeffmcsorley

The salesman, sales manager and Finance Manager were friendly and respectful. They also answered my questions and then explained things well.

My mom bought a used suv from Dick Hannah Kia in - Hilary Johnson

My mom bought a used suv from Dick Hannah Kia in Vancouver, WA. Lucas Davidson was our car salesman. He was absolutely wonderful!!! You can’t get a better car salesman or dealership. He went above and beyond in every way. He was very personable, honest, upfront and made us feel very comfortable. He took the time to go through everything. He was very knowledgeable and answered every one of our questions. Dick Hannah Kia is a great dealership! I highly recommend everyone go to Dick Hannah Kia and ask for Lucas Davidson if they are interested in getting a new or used car.

Fast, friendly,helpful staff. - catgrandma32

Fast, friendly,helpful staff. Explained work being done and what needed to be done and the cost for it

Angel Veras at the front desk is very helpful, courteous, - Martycwo

Angel Veras at the front desk is very helpful, courteous, professional and has the attitude and projects the feeling he cares. I had a question and needed the maintenance light reset, he personally went out and got someone immediately to help me. My daughter and I both try to get Angel when having service accomplished. On another thought, the 3% added charge when paying with a credit card is somewhat discouraging, In fact, we have bought the Sportage and Telluride recently. We live in Port Orchard, WA and will now ourchase from Auto Center Way,

Friendly and quick service. - Earl

Friendly and quick service. Vehicle was done when promised. Got a cool video from the tech as well

Great service! - jsb9553

Great service!!! Kia of Puyallup is the best dealership in the NW. They have the best service department and sales team!! I will always buy my cars from Kia of Puyallup

Abdulrahman Yousef was super helpful and flexible during - Smilesxo94

Abdulrahman Yousef was super helpful and flexible during our visit. We did not have an appointment however, he was able to manage an appointment and us at the same time. He was knowledgeable on the vehicle we were looking at and answered any questions we may have had. Made the car buying experience easy and quick.

I bought a truck from this dealership. - Kameron

I bought a truck from this dealership. Pricing was fair and my initial salesman was great. Even though o bought a truck I have received no less than 10 other reach outs from other salesmen saying they are reserving the truck for me and it’s still available. Absolutely TERRIBLE organization from the dealership and I would not recommend putting your name in their system if you don’t want to be hounded over and over again, even after buying a vehicle.

Do NOT buy a used car from these guys. - mrfutzy

Do NOT buy a used car from these guys. The buying experience was great. Caleb was great. When I bought it they sold me a 2 year extended warranty. Which I thought, at the time, was good. But after a few months the problems started. I also had asked them several times when I could bring it in for an oil change. They said it was not time yet. Then, a few months later, I started having problems with the car. It would not start. The battery was DEAD. I would wait about 20 minutes and it would start. So I took it into service and they wanted to charge me $300 for a diagnostic on it. I told them I had a bad battery. I thought I had a warranty. They informed me that the warranty was ONLY if something catastrophic happened and the car completely died and was not drivable. So their advice was to drive the car until that happened, then they would fix it. So, preventative maintenance was NOT covered. SO I let them diagnose it, and yes, the battery was shot. Why would they sell me a car with a bad battery? They also said that it was leaking oil, I had oil in my sparkplugs and needed new plugs put in and that fixed, and I was also 2 quarts low on my oil. Well, I had dealt with that with my other Kia and could change that myself. SO, I replaced the battery myself and changed the sparkplugs myself. But when I was changing the plugs, guess what?? There was NO oil in the spark plugs. It was clean. They LIED to me. saying it needed something it did not need. And what it did need, I was able to fix myself. So, I will NEVER take my car back to their service department again. UNLESS there is a catastrophic problem with my car and the engine blows up. I will also NEVER buy another car from them again. I'm going to switch to Toyota.

Very disappointed. - Mary

Very disappointed. I purchased a new 2023 Kia NIRO. When I got home, I noticed an open safety recall on my app. When i got my new plates, I asked about the safety recall. No one in service, so no answers. Asked about how to use my digital key and get it set up. No one in sales knew how to do this. I took the car in for my first oil change. i get it back, the safety recall was not fixed. The car was not washed, not vacuumed. For a $120 oil change, I would expect that. Service had my car the entire day so the argument that it was too cold (freezing) to wash the car in the morning is not valid. So, I have had my car for 6 months, still have an open safety recall and still can't use my digital key. When I call the service dept, I get a recording, leave a message, no one calls back. I have to keep calling until someone actually picks up.

I have had my 2019 Kia Niro PHEV at Chuck Olsens for 4 - Dan

I have had my 2019 Kia Niro PHEV at Chuck Olsens for 4 services. Two were warranty related and two were oil changes. The 1st one was for a engine light that was difficult to track down so it took a couple trips.. This was a relatively new, drivetrain so I understood the challenge. Yet they kept after it and gave me a loaner even though the warranty didn't require that they do that. wice I got the day wrong yet they took my car that day rather than making me reschedule. I felt like they went the extra mile for me. Oil change prices are very reasonable, actually lower than average. They do offer services I consider unnecessary & accept it that I respectfully declined them. Each time the advisor provided a good explanation service done in a timely manner. I have no reservation in recommending them based on my experience thus far.

Terrible - Disappointed

Salesman made lots of promise's but has not followed through with any. Supposed to get the battery replaced but has not. Supposed to receive a free first oil change but they're never available. Only got one key for the vehicle I purchased and it doesn't work on all the locks and it's broken so it won't stay on a ring. They bent me over and on this purchase