20 Washington Kia Dealers

Quick and informative response from Dan Gonzales . - Mfa456

Quick and informative response from Dan Gonzales . Appreciated the access to management and the information.

Good. - Namdolt10

Good. Waiting area is clean and water was provided upon request. Nothing much to do in that area of Everett though.

The salesman, sales manager and Finance Manager were - jeffmcsorley

The salesman, sales manager and Finance Manager were friendly and respectful. They also answered my questions and then explained things well.

Stephen and Hailey were amazing! - JBoogie173

Stephen and Hailey were amazing! They truly stuck it out with us till the end and I’m so glad we were able to make a sale and create a bond with their dealership!

It has been a positive experience all around . - Mrtgilliman

It has been a positive experience all around . Sales person Patrick Valencia has been great with follow up service even after the sale .

Excellent dealership. - lachenmaier50

Excellent dealership. Friendly staff all the way around. WILL MOST DEFINITELY BE A RETURN CUSTOMER!

Mostly pleasant experience purchasing a used 2023 Kia - Grant

Mostly pleasant experience purchasing a used 2023 Kia Niro EV. I would recommend this dealership.

Andrew was my salesman. - vetter92

Andrew was my salesman. Very friendly. He looked at the list of my wants. I thought I knew what I wanted, but he helped me to get the car that covered everything, a different model. I love the one I got. He was professional, & knowledge about how to program the car. I am happy he was my salesman.

I had a really good experience buying my 2027 Telluride - ATAPERATA

I had a really good experience buying my 2027 Telluride Hybrid from Lee Johnson Kia. The whole process was easy, moved faster than I expected, and just felt smooth the entire time. I never felt like I was being dragged through the usual long car buying routine. Everyone was helpful, professional, and easy to work with. Things were explained clearly, the process felt organized, and I always knew what was going on. That made a big difference, especially with how much is packed into newer vehicles now. Overall, I left happy with both the vehicle and the experience. It was one of the easiest car purchases I have had, and I would definitely recommend Lee Johnson Kia to anyone looking for a straightforward and positive buying experience.

They will lie to you. - damayantyerk

They will lie to you. Please don't go here, they have you like 4 hour Waiting for nothing

The Service Department at Steve Hahn Auto Group is not - skifst

The Service Department at Steve Hahn Auto Group is not honest or trustworthy! On Dec. 17, 2025 I took my Kia Sedona into Steve Hahn Auto Group for the 90,000 mile service prior to going on a 4000 mile road trip the following week. I received our vehicle back with a noisy power steering pump which it did not have prior to the service. Brandon Winward, the service writer, said they did not touch the power steering system and did not take responsibility for the problem. Mr Winward lied! One of the service items was to replace the spark plugs and to do this, the intake manifold must be removed. The power steering hoses are attached to the back side of the intake manifold and the hoses have to be removed from the manifold. I had to have the power steering pump replaced in Phoenix which cost $1723.98. I sent Jared Lingle, the Service Manager an email and followed up with a phone call asking for reimbursement and never received a reply. Think twice before purchasing a New Car from Steve Hahn Auto Group because the service department is totally unreliable and dishonest!

i buy sorento hybrid 2025, 6 months ago , to many - Sang Tran

i buy sorento hybrid 2025, 6 months ago , to many problems, bring to dealer 3 time , no switch to gasoline, the dealer They didn't solve the problem; they said if it broke down, I should bring it back for repair. I brought it back three times, and each time it took a week. im pick up my car yesterday im driver 0.5 mile can’t drive stuff on highway , fix only no option for customers, they tell me trade get different car, im lost money, is not my problem, this car problem. xxxx never never buy KN , I've taken the car in for repairs many times, but the problem still hasn't been solved. my car only 7800 mile, Currently, it's still being repaired at the Kia dealership in Renton, and I haven't received any updates from them. I think I don't like Kia anymore, and I'm so tired of this car. I've only owned it for 8 months, but it's already needed repairs three times. Last week, I went to pick up my car after a week of repairs. Shortly after leaving KIA Renton, it broke down in the middle of the road and wouldn't move. I had to do everything I could to restart it and bring it back to KIA Renton for further repairs. I still don't understand how Go Kia Renton and Kia America operate. Why is my car having such problems, yet they can't offer a solution? I've had to take the car to the dealership four times, starting in December, and it's still unresolved. My car has been at the dealership for over a month, and I still haven't received an answer. Go Kia Renton said they found the fault code but needed to consult with Kia America. I don't understand why both sides are blaming each other, and the customer is the one suffering. I bought the new car because I was worried about problems with my wife, but instead, it has so many faults, and when problems arise, my wife doesn't know how to fix them. I'm extremely frustrated with the way the dealership and customer service staff work; they offer no solution. I need a solution, but the process is taking too long, and I'm still paying installments for the car. Other brands accept returns when there are problems and provide excellent customer service, but Kia Renton is different; they're terrible, and I will never buy a Kia car again. I'm so tired of these issues. Once they sell the car, the customer is no longer important to them. I'm afraid of their deceptive tactics to entice customers to buy, and once the customer buys, they don't care about them anymore. For over two months, the problems haven't changed; my car is still not fixed, I haven't received any answers, and I can't return the car or anything else. I will never consider buying a Kia again. The repair was scheduled to begin on December 30, 2025, and as of today, March 3, 2026, the issue remains unresolved. The vehicle is still at the dealership, and there has been no response from Kia Renton or Kia America.

Very disappointed. - Mary

Very disappointed. I purchased a new 2023 Kia NIRO. When I got home, I noticed an open safety recall on my app. When i got my new plates, I asked about the safety recall. No one in service, so no answers. Asked about how to use my digital key and get it set up. No one in sales knew how to do this. I took the car in for my first oil change. i get it back, the safety recall was not fixed. The car was not washed, not vacuumed. For a $120 oil change, I would expect that. Service had my car the entire day so the argument that it was too cold (freezing) to wash the car in the morning is not valid. So, I have had my car for 6 months, still have an open safety recall and still can't use my digital key. When I call the service dept, I get a recording, leave a message, no one calls back. I have to keep calling until someone actually picks up.

I have had my 2019 Kia Niro PHEV at Chuck Olsens for 4 - Dan

I have had my 2019 Kia Niro PHEV at Chuck Olsens for 4 services. Two were warranty related and two were oil changes. The 1st one was for a engine light that was difficult to track down so it took a couple trips.. This was a relatively new, drivetrain so I understood the challenge. Yet they kept after it and gave me a loaner even though the warranty didn't require that they do that. wice I got the day wrong yet they took my car that day rather than making me reschedule. I felt like they went the extra mile for me. Oil change prices are very reasonable, actually lower than average. They do offer services I consider unnecessary & accept it that I respectfully declined them. Each time the advisor provided a good explanation service done in a timely manner. I have no reservation in recommending them based on my experience thus far.

Terrible - Disappointed

Salesman made lots of promise's but has not followed through with any. Supposed to get the battery replaced but has not. Supposed to receive a free first oil change but they're never available. Only got one key for the vehicle I purchased and it doesn't work on all the locks and it's broken so it won't stay on a ring. They bent me over and on this purchase

This past Saturday 11/01/2025 I was in shopping for a - jrjojola

This past Saturday 11/01/2025 I was in shopping for a certified used vehicle. Ben Rosenbloom was my sales advisor. I let him know that I was interested in a 2023 Kia Soul listed on their website and gave him the dealer stock number. He got keys, took me right to the vehicle. I told him about my interests in this, and he proceeded to let me know all the features this vehicle had to offer, besides low mileage that helped make my decision. I liked that he made me feel at ease and the benefits of choosing this vehicle. I let him know this is the vehicle I want to purchase, and we proceeded to get the sale going. I was amazed at how quick he was able to get everything going! He is a very knowledgeable sales adviser, like he told me "It's not like buying a house"! I have always had a good experience with Olympia Kia; this is my second vehicle through this dealership! Thank you, Ben, for making my day so much better! Joe Jojola