82 West Virginia Used Car Dealers

They were Friendly and knowledgeable . - Kathryn

They were Friendly and knowledgeable . They did a great job. It made the experience good

Salesman and sales manager were very friendly and - wvcoalminer88

Salesman and sales manager were very friendly and helpful. Got a good deal on a used truck however interior could have been a lot cleaner.

The dealership was clean, the workers were friendly and - ktrader81

The dealership was clean, the workers were friendly and everyone that walked past me smiled said hello and asked how I was doing.

I drove 3 hours back and forth to buy my 2016 Town and - jsilosky

I drove 3 hours back and forth to buy my 2016 Town and Country from these folks. I would not hesitate to do the same thing again. Professional and accommodating. Due to weather and other issues I had to put off my planned visit. The van was priced well below market price and was fully serviced at pick up. Damion was in constant communications and timely answered all my questions. If you are looking to buy, start here first.

Car Dealers - deanmaryann

Dustin Dilley and Chris are very awesome got greeted soon as I walked in and they are great to do business with will highly recommend this dealership to everyone.

Bought a Chevy 2500 about a year ago or more. Had a lot... - Farmall1331

Bought a Chevy 2500 about a year ago or more. Had a lot of trouble with the truck , but the owner took very good care of me. But just went to buy parts for it today, and told them it was a 2015 Chevy 2500 z71. Lol to my surprise it’s not a Z71 it’s a fleet truck. Surprise boned again. Story to this make sure u double check what u buy

5 stars rating. Customer service and sales were... - GFarner

5 stars rating. Customer service and sales were superior. Very transparent and efficient process. The salesperson, Jeff Shaffer located the new 4 Runner I was looking for and kept me updated every step of the way via text. The car was ready and waiting when I arrived to pick it up. Ball Toyota did not charge additional fees above MSRP like most dealers are doing currently. Knowing that I can just text Jeff what I am looking for without all of the hassle, I will certainly buy our next car from Ball Toyota.

Wonderful experience working with Zane at UT. Very... - mf

Wonderful experience working with Zane at UT. Very professional, easy to reach (including by text message), and answered all of my questions. They did not have the exact vehicle I was interested in and proceeded to get it from another dealer in a timely manner. They let us bring the vehicle home to try it out before deciding on the purchase. Thanks UT for the great customer service.

They sold me a lemon had nothing but problems with the... - Cheychey

They sold me a lemon had nothing but problems with the car it sat in my driveway more than I drove it so I wasn’t paying for something I could drive then It would stay started it would die it would spider and it was a 2015 Cruze so like they should make this right cause now I got a recall thing for the engine and I done had them take it back

Bought a car - Annahale66

They was very helpful and friendly Aaron Foster was very helpful and friendly and and answered all the questions that we ask so we would come back but a another car we are very happy with our new car. So thank you very much.

I purchased a vehicle through JD Byrider about 8-9 months - markeshah

I purchased a vehicle through JD Byrider about 8-9 months ago. I have had nothing but problems since I got the car, and the salesmen are well aware that I am not happy nor satisfied with this vehicle as I, myself have told them this time and time again. 2 weeks after purchasing the car, I had to take it in for a miss ( which is still there, never has been repaired properly as I’m still having issues) and they changed my catalytic converter, told me that was the problem and sent me home. I was told before coming home in the vehicle that I still had an underlying issue and that they were going to get me in to see a Kia Dealership to have it further investigated but they never called me back with an appointment time/date. The car was doing okay at that moment, so I wasn’t stressing it too bad. Now, 7 months later….my engine light came back on Friday and the miss came back STRONGER THAN EVER! I took it to JD Byrider yesterday and they changed my spark plugs, as well as my coil pack but the car is still missing and they’re going to AGAIN set me up with a Kia Dealership. They then told me that I had oil on my spark plugs, which isn’t a good sign but couldn’t even provide me with a SAFE loaner vehicle until they can get my car in with Kia, which could take several weeks?! Am I just supposed to sit here without a vehicle for more than a month?! Oh, and my Engine light NEVER WENT OFF…its still on. I have explained that I am a single, working Mother and I DEPEND ON THIS VEHICLE FOR MY FAMILIES DAILY NEEDS BUT I HAVE SAT WITH NO VEHICLE FOR ALMOST A WEEK NOW BECAUSE THEY DO NOT HAVE LOANER AS THEY CANT SEEM TO GET THEIR CUSTOMERS TO RETURN THE CARS ON TIME THAT THEY HAVE ALREADY LOANED! Beyond aggravated with this whole situation! My CNAC Caseworker called them after me explaining my situation to her and now they’re telling her that they won’t have a loaner for me until FRIDAY and today is only Wednesday?! Remember I took my car in on Monday and have called everyday since to see if a loaner was brought back like they had been telling me, just to get a let down everytime!! “We can’t seem to get ahold of the person to return the vehicle”….but yet I call right after my worker and I’m told they MAY have one today BUT ITS A LITTLE FORD FOCUS…like, do you really think I care what kind of car it is?! NO…as long as it runs properly smh! They keep saying they’re trying to help but actions speak louder than words….. I just hope this saves some people the money, time, emotional 🎢 , high anxiety and stress it has caused me. Not to mention the doctors appointments I’ve had to reschedule and the 2 job opportunities this issue has knocked me out of!!

I was fortunate enough to reach out to J.D.Byryder to... - kimberly.wills

I was fortunate enough to reach out to J.D.Byryder to possibly get a car approved for me. I have been without a car for several months. I lost my car due to low hours and this whole covid pandemic. I was very fortunate to reach a very understanding agent by the name of Tess. She was amazing and I would have never dreamed that it could happen for me … she is a miracle worker and I thank her with all of my heart for giving me the opportunity to rebuild my credit as well as my life. I would highly recommend this company especially her if you are in need of a great used vehicle.

Where do I start? Astorg WRECKED my vehicle and is not... - Not a happy driver

Where do I start? Astorg WRECKED my vehicle and is not honorably making it right. I was told they have "expenses" and selling a car at their cost is "unfair" to them. I've dealt with this dealership for seven years. Always had great service when it came to oil changes etc. The first time THEY do something wrong, it's MY burden??!! I am absolutely appalled by their behavior and lack of customer service. Not sure how they stay in business. Beware of allowing them to drive your vehicle.

I always get great service from the service department. - Michelle Haught

I always get great service from the service department. I've never had any problems from them. This is my second car through JD Byrider. I recommended my son to go to them and he got a vehicle .

THIS GUY RYAN NEEDS TO BE REALLY COMMENDED FOR HIS... - Mikewv304

THIS GUY RYAN NEEDS TO BE REALLY COMMENDED FOR HIS EXCELLENT CUSTOMER SERVICE. To rate a place of business 5 stars is saying that they were darn near perfect. Well my visit today consisted of my 3rd vehicle purchased with in a 8 year period. Fortunately this guy named Ryan had sold me all 3 hehicles. Let me say that he has to be the most well manored, polite and very professional at this job. Definitely not a regular car salesman he cares about the customer and what he puts them in to drive. He gets a 5 star rating. Now I can tell you that Charles in the service department is also worthy of these 5 stars with his work of excellence. Great mechanic !! And the total service from the garage is and always has been EXCELLENT!! IHAVE NEVER HAD A BAD EXPERIENCE WITH THESE GREAT AND VALUABLE EMPLOYEES. I WILL RETURN. THANK YOU GUYS Mikey T

Great dealer - Vivian

I recently bought a 2013 Subaru Legacy from Logan Motor. They provide high quality car and excellent after purchase customer service. I highly recommend this dealer to my friends and relatives.

Great dealership - diana07

From the start Jeff and Cheryl were as kind and helpful as they could be. They worked to put me in the perfect car for me and within my budget. They bent over backwards to repair or replace a few things I mentioned were in need of attention and made sure I was satisfied. If anyone asks, I will highly recommend them!

I don't know where to start. This was my 18th car that... - Josh

I don't know where to start. This was my 18th car that I've purchased in my life and this was BY FAR the best buying experience EVER. Josh Staggs was my salesman and he was amazing and made everything seamless. I live in TN, so they had to deliver it to me, so I had the absolute pleasure of meeting Joe and his Wife Debbie. They are 2 wonderful people and it was so nice meeting them.... Needless to say, I have found my dealership for life. Thanks guys!!!!

Dan needs a raise for how much they took me for! - Br1224

I brought my Colorado into them for the airbag light. It spit out the code for the passenger airbag connector or/and airbag. I chose just to replace the connector. That didn’t fix the problem. I drove less then 5 minutes and light came on. I was then told I needed a 920 airbag with 200 install. That repair didn’t make it 3 minutes down the road. The miscommunication between the service manager and technician was horrible. Dan told me at one point there was a way to test the airbag and had to be corrected by the tech. I was told by Dan that airbag light was coming on and off when tech moved the connector during airbag repair. The tech the next day said it was staying on solid. I jumped on Dan that if it was bad connector I should be refunded for airbag. That in my opinion is why the story changed come Friday when I picked up my vehicle. Dan offered to run new wiring from airbag to module under seat. The tech said he felt he could do this with a coat hanger without having to take my carpet up. I left with my truck. The best choice I could of made. It is now in a different shop and low and behold the new tech can just wiggle connector and get it to come on and off. He took dash apart and as you see in the pictures two wires to the connector aren’t attached. If this connector would of been done right I wouldn’t have 1,100 in on airbag repair. Anthony Chevrolet is refusing to return any money. I believe Dans original statement about being able to shake the connector last Thursday. Then changing the story come Friday. If another tech can shake it and the pictures show messed up wires well you be the JUDGE! The icing on the cake though is every other dealer I called and spoke to there service managers said that the old airbag is mine. Well isn’t it convenient Anthony Chevrolet won’t give me back my old airbag that never went off. They claim hazardous materials even though they will sell me a new one to walk out of the dealership with and junkyards sell used ones. This was a poor quality repair and there solution of using a hanger to run wires was another example of them trying to cut corners. The other dealerships I called said carpet would need to come up to see properly. This wouldn’t of fixed the problem anyways when you have a connector that looks like this. Thank you Anthony Chevrolet for your excellent and outstanding job on this repair!

Treats customers like family! - Joel Gazal

I bought a 2012 Ford Explorer Limited and I love it! The owner worked with me on my trade in even though i still owed money on it and I got a great deal! When I left with my new car, something went wrong with the Ford Sync system. I called the owner, Robbie, on my way back to Pittsburgh and he took care of everything. He had someone drive 2 hours to my house, pick up my car, leave me a reliable loaner and completely replaced the Sync system free of charge. He gave me his personal cell phone number and kept me up to date with the repairs and when it was finished, drove the car all the way back to Pittsburgh for me. Even though something went wrong with my new car, i had no doubt that Robbie would get everything taken care of for me. He treated me as if I was his most important customer and made sure that I was taken care of. The car works perfectly and I couldn't be happier. I recommend Auto Junction in Grafton WV to everyone looking for a quality car and great customer service. I will definitely be shopping here again when I'm ready to buy another vehicle. They treat every customer like they were family and I can't recommend them enough if you are in the market for a great used vehicle. Thank you, Robbie, as well as everyone else at Auto Junction for everything you did for me to make sure I was taken care of. I love the Explorer and can't wait to come back when my wife needs a new car. You guys are the best!!

Best dealership in the Valley - Dealer rating

Caleb Agnew and the rest of the people at Bob Robinson were very easy to deal with and I will buy all of my cars there.

Broke down in two days - CMoore

I purchased a car through their Bridgeport location, and was originally impressed with the professionalism and friendliness of the staff. They were willing to negotiate price and even stayed late to complete the paperwork. HOWEVER, the 2016 car I bought started having issues the first day I drove it, and wouldn't even start within a few days. After getting stranded and several failed attempts to get it serviced (they had trouble accessing the warranty they sold me), I was told the problem was likely a recalled part. I specifically asked the salesman about this recall and he said it had been taken care of, so quite concerning that they either 1) lied or 2) don't have up-to-date info on their own cars. After some forceful phone conversations, I got a free oil change to "compensate" me for the hassle. The service center at their White Hall location was easy to work with, but it took a week to get the car back and it was dirty with an empty gas tank. No one from Dan Cava’s customer service followed up with me, otherwise I would have been willing to negotiate for not giving them bad reviews.

I really recommend this dealership a lot, because they - ray_castaneda7

I really recommend this dealership a lot, because they were very kind and responsible. and the communication was excellent

Purchased new vehicle - Cbnate25

Willing to work with you will give you the best deal have bought several vehicles here, recommend stopping by to do business. every one is very friendly 😊

Have owned automobile 2 1/2 months. In first 2 weeks I... - scammed2012

Have owned automobile 2 1/2 months. In first 2 weeks I had to pay $400 for towing and part replacement, Larry Dawson Auto did not feel responsible for repair. I called them about service traction sys. and service stability system warnings coming on and again "not their responsibility". Before I bought automobile I took it for a test drive and I had mentioned it shook some when brakes were applyed, salesman said he would have it checked and that it was just out of alignment, now I find out front and rear rotors are warped. Between the electrical modules and rotors needing replaced the total for the repairs will be + $2000. I bought a newer vehicle so I would NOT have to keep throwing money into one. So you can say I definately am not a fan of Larry Dawson Auto Sales.

Luka Djordjevic Excellent Professional Sales Manager - lsanes

Every interaction with this dealership has been favorable and proffesional even though I did not actually purchase a vehicle from them. I had every intent of purchasing a CPO GL550 out of state from them when I came across the ad online. From initial contact, Luka went above and beyond to answer my questions and thoroughly provide all details about the vehicle. He is super responsive, honest and doesn’t make you feel like the typical car salesman just trying to sell you a car. The first impression makes a lasting impression. Unfortunately, I had to back out of the deal last minute on my end, however everyone at the dealership I interacted with was understanding, professional and I would not hesitate to buy a car from them sight unseen in the near future. I’ve had some bad interactions with dealerships of German makes in the past, however Mercedes Benz of Morgantown and their staff seem to have high quality training.

Car contained half smoked blunts, possibly heroin or... - anthonydyer74

Car contained half smoked blunts, possibly heroin or crystal meth. Salesman was not helpful, owner refused to accept that the car was not clean. ATTROCIOUS