10 massachusetts BMW Dealers

Excellent service, communication and attention to detail. - MP

Excellent service, communication and attention to detail. Thank you for taking care of my car

Highly recommend this deal! - Taylorrosejd33

Highly recommend this deal! Nick and Gabe were wonderful. There was a slight delay in getting a part needed for my car, and Gabe was kind enough to drive it out 40 min to me once it was ready. Thank you guys so much!

Much better visit this time. - wbaldelli

Much better visit this time. Nick and the cute Asian chick did a great job

I recently had the pleasure of purchasing a vehicle at - GK

I recently had the pleasure of purchasing a vehicle at this dealership. Gene Wagner was instrumental with my positive experience. He is an excellent salesman. Knowledgeable, patient and professional. He made the entire experience from the inquiry phone calls, test drive and ultimate purchase a very positive experience. I was also fortunate to work with Paige. Paige delivered my vehicle to my home. Her enthusiasm and excitement upon arrival to my home was contagious. She was helpful and professional. Paige was refreshing and should consider going into sales!

Best Service Dept ever! - Cdadasis

Best Service Dept ever!! Quick & reliable work. Awesome Service Representatives- Dan Drinkwater great! Fast & friendly service!

Elena was great - very pleasant and professional. - jpdavis

Elena was great - very pleasant and professional. Check-in was efficient and the work was completed in less time than expected. Very satisfied. Thanks!

Excellent experience purchasing a car, James Carbonell - Sara

Excellent experience purchasing a car, James Carbonell was so knowledgeable and patient, and helpful throughout and after the purchase. I HIGHLY recommend working with him!

Most ineffiicient purchase process I have ever seen. - jk7765

Most ineffiicient purchase process I have ever seen. We arrived to find ou they had screwed up all of our paper work which took them 90 minutes to rectify, After another 90 minutes of waiting around we found out that they had not even provided the needed information to our insurance company. We had to call ourselves. The sales manager tried to blame our insurance company instead of them dropping the ball not once but twice. Nobody from the dealership trhought to call. I am hoping the service department is better but I woud stay away from sales. They are simply awful.

I had a great experience at BMW of West Springfield! - mbail

I had a great experience at BMW of West Springfield! The staff was welcoming, knowledgeable, and made the car-buying process seamless. I felt valued, never rushed, and all my questions were answered. HIGHLY recommend for anyone looking for a BMW! I didn’t see it before, but they just finished a remodel, and it’s easily the nicest, most modern BMW dealership I’ve been to. Special thank you to Jerome, Gezim, and Bryce!