Review for Just Like New Collision
This has been one - SamanthaK
Review for Just Like New Collision
This has been one of the most frustrating and unprofessional experiences I’ve ever had with a body shop. I brought my car to Just Like New Collision after hitting a deer. The paint is already peeling, and the replacement bumper is a cheap aftermarket part that doesn’t even fit properly.
When I called to address the issue, I was told a new bumper had been ordered and it would just take some time to arrive. I waited patiently for two months before calling again, only to find out the body shop had been sold—and no one ever bothered to contact me. The new owner had zero record of the bumper order or even my vehicle information.
I then contacted the sister dealership for help and left several voicemails with their Director of Operations. He returned only one call, and since then, I’ve been completely ignored despite multiple follow-ups.
This level of negligence and lack of accountability is unacceptable. I was promised a resolution and instead got radio silence. If this is how they stand behind their work, I strongly urge others to think twice before trusting this family of dealerships.
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