I initially stopped in on a Saturday to look around. - ladypnut21
I initially stopped in on a Saturday to look around. When I returned, I worked with Andrew (Sales Associate), Robert (Sales Manager), and Youssef (Finance Manager). They made me feel heard, understood my financial situation, and helped me find the perfect vehicle—a 2025 Santa Fe Calligraphy in grey.
As a salesperson myself, I know I am not an easy customer to negotiate with. Andrew did an amazing job, remaining calm and personable throughout the entire process. Robert’s composed approach helped us reach a deal that worked exceptionally well for me, and Youssef handled the final paperwork quickly, efficiently, and without any pressure.
I also want to highlight Diego, a sales representative who did not work on my sale but took the time to show genuine care. From the moment I kept returning, he was friendly, made my husband and me laugh, and went out of his way to speak with us. I usually experience sales reps only being attentive when they are closing a deal, but at your dealership, it was clear that everyone is genuinely kind and eager to help.
Furthermore, once I received my SUV, the entire team pitched in to help me understand and set up its new features. The level of customer service provided by this team is by far one of the best I have ever experienced.
I rarely write reviews, but the exceptional experience I had made me want to share this feedback. I left extremely happy with both my new SUV and the deal I received. I look forward to returning for all my future service needs and will gladly recommend Andrew, Diego, Robert, and Youssef to anyone looking for a vehicle.
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