Aaron Schreiner

Tommy was great coordinating our Lexus factory order and keeping us updated on production status and delivery. Very responsive! A pleasure to work with on account. Highly recommended. keeping us updated on production status and delivery. Very responsive! A pleasure to work with on account. Highly recommended. More

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The entire process was effortless. Fed Fortson is one of a kind. Will be back! Fed Fortson is one of a kind. Will be back! More

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I just bought my new Lexus from Tommy and he was truly great to work with! The whole process was easy and comfortable from start to finish. Tommy really listened to what I wanted and worked to get me the great to work with! The whole process was easy and comfortable from start to finish. Tommy really listened to what I wanted and worked to get me there by finding a car that was on order. He kept me updated every step of the way until it finally arrived. He also encouraged me to try another version of the RX that I didn’t think I wanted. He wanted me to try it so I wouldn’t leave wondering if I had made the right choice. He was absolutely right - driving it actually reconfirmed my choice. There was never any pressure, just good advice and genuine effort to make sure I ended up with the right car! The dealership itself was also top-notch. Everyone I dealt with throughout the process, was friendly, professional, and made everything incredibly easy. It was a great experience all around. Tommy is a great guy to work with and I would absolutely recommend him and the dealership to anyone looking for a Lexus! I couldn’t be happier with my new car! More

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We had the pleasure of working with Madison Messer. She made the process so easy. My family highly recommends her! She made the process so easy. My family highly recommends her! More

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From the minute we walked in, this dealership made us feel right at home. There was no pressure, no rushing, and no feeling like we were just another sale. Everyone was friendly, but Ralph Paty is the on feel right at home. There was no pressure, no rushing, and no feeling like we were just another sale. Everyone was friendly, but Ralph Paty is the one who really made the whole experience stand out. Ralph treated us with genuine respect from the start. We asked to look at several different Lexus RX 350 AWD models, and he never once acted bothered or impatient. He insisted on bringing the requested vehicles to us in the shade so we would not have to walk in the sun and heat. He opened every vehicle, explained things in a way that made sense, and made sure we had all the time we needed. You could tell he actually cared about helping us find the right one, not just pushing us into something. What meant the most was how he made us feel like we mattered. He listened, he paid attention, and he went out of his way to make sure we were comfortable with every step. That kind of service is rare these days, and it says a lot about both Ralph and the dealership. We left feeling confident, appreciated, and happy with our decision. If you want to be treated like family and work with someone who truly looks out for you, ask for Ralph Paty. This dealership has earned our trust. We are telling family and friends about this dealership and Mr. Paty and our new Lexus! Stuart and Jennifer Wyrick, Luttrell, TN. More

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Travis Hardin responded to my text to a former salesperson very promptly. We negotiated a deal via text and email. Travis followed up with a phone call, nothing rushed and no pressure. Answered al salesperson very promptly. We negotiated a deal via text and email. Travis followed up with a phone call, nothing rushed and no pressure. Answered all questions in detail. We drove from Lebanon, TN to Chattanooga a day or two later and picked the car up. Smooth process all around. Thanks Travis! Aaron Schreiner - Tech - Very patient with my wife, answering questions with calm respect. Nate Howard - Finance - Explained everything without pressure when we declined add-ons. That was a first. More

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This is an incredibly professional company, and the service has been spectacular. So different than what I’ve experienced in the Chattanooga at other dealerships. service has been spectacular. So different than what I’ve experienced in the Chattanooga at other dealerships. More

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Lexus of Chattanooga was awesome. They were professional and made the buying experience easy and quick. They were professional and made the buying experience easy and quick. More

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This is the second RX 350 that we have purchased from Ralph Paty at this dealership. He is absolutely wonderful to deal with. His knowledge of the vehicles is exceptional, and he goes the extra mile to Ralph Paty at this dealership. He is absolutely wonderful to deal with. His knowledge of the vehicles is exceptional, and he goes the extra mile to find the perfect one for our needs. This time we bought a 2026 RX 350h at his recommendation, and it is the best car we have ever had. The performance and fuel economy are amazing, and the technology improvements over our 2021 RX 350 are astounding. We could not be happier. I would also like to commend Aaron Schreiner and Jackson Antinore in the Internet Department. They helped me set the car to my personal preferences and explained how to use all of the features. Both did an excellent job. We highly recommend Ralph and Lexus of Chattanooga. In fact, I have referred several friends to him, and they had a great experience as well. More

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Great selection of cars. Everyone was very professional, helpful, and polite…overall a great car buying experience! Everyone was very professional, helpful, and polite…overall a great car buying experience! More

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