Aaron Schreiner

From the minute we walked in, this dealership made us feel right at home. There was no pressure, no rushing, and no feeling like we were just another sale. Everyone was friendly, but Ralph Paty is the on feel right at home. There was no pressure, no rushing, and no feeling like we were just another sale. Everyone was friendly, but Ralph Paty is the one who really made the whole experience stand out. Ralph treated us with genuine respect from the start. We asked to look at several different Lexus RX 350 AWD models, and he never once acted bothered or impatient. He insisted on bringing the requested vehicles to us in the shade so we would not have to walk in the sun and heat. He opened every vehicle, explained things in a way that made sense, and made sure we had all the time we needed. You could tell he actually cared about helping us find the right one, not just pushing us into something. What meant the most was how he made us feel like we mattered. He listened, he paid attention, and he went out of his way to make sure we were comfortable with every step. That kind of service is rare these days, and it says a lot about both Ralph and the dealership. We left feeling confident, appreciated, and happy with our decision. If you want to be treated like family and work with someone who truly looks out for you, ask for Ralph Paty. This dealership has earned our trust. We are telling family and friends about this dealership and Mr. Paty and our new Lexus! Stuart and Jennifer Wyrick, Luttrell, TN. More

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Travis Hardin responded to my text to a former salesperson very promptly. We negotiated a deal via text and email. Travis followed up with a phone call, nothing rushed and no pressure. Answered al salesperson very promptly. We negotiated a deal via text and email. Travis followed up with a phone call, nothing rushed and no pressure. Answered all questions in detail. We drove from Lebanon, TN to Chattanooga a day or two later and picked the car up. Smooth process all around. Thanks Travis! Aaron Schreiner - Tech - Very patient with my wife, answering questions with calm respect. Nate Howard - Finance - Explained everything without pressure when we declined add-ons. That was a first. More

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This is an incredibly professional company, and the service has been spectacular. So different than what I’ve experienced in the Chattanooga at other dealerships. service has been spectacular. So different than what I’ve experienced in the Chattanooga at other dealerships. More

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Lexus of Chattanooga was awesome. They were professional and made the buying experience easy and quick. They were professional and made the buying experience easy and quick. More

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This is the second RX 350 that we have purchased from Ralph Paty at this dealership. He is absolutely wonderful to deal with. His knowledge of the vehicles is exceptional, and he goes the extra mile to Ralph Paty at this dealership. He is absolutely wonderful to deal with. His knowledge of the vehicles is exceptional, and he goes the extra mile to find the perfect one for our needs. This time we bought a 2026 RX 350h at his recommendation, and it is the best car we have ever had. The performance and fuel economy are amazing, and the technology improvements over our 2021 RX 350 are astounding. We could not be happier. I would also like to commend Aaron Schreiner and Jackson Antinore in the Internet Department. They helped me set the car to my personal preferences and explained how to use all of the features. Both did an excellent job. We highly recommend Ralph and Lexus of Chattanooga. In fact, I have referred several friends to him, and they had a great experience as well. More

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Great selection of cars. Everyone was very professional, helpful, and polite…overall a great car buying experience! Everyone was very professional, helpful, and polite…overall a great car buying experience! More

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We had an outstanding experience at Lexus of Chattanooga purchasing our new Lexus GX 550. Fred Fortson took exceptional care of us from start to finish. He carefully walked us through the ordering proces purchasing our new Lexus GX 550. Fred Fortson took exceptional care of us from start to finish. He carefully walked us through the ordering process, kept in consistent contact while we waited for our vehicle to arrive, and ensured that everything was seamless once it was time to finalize the purchase. Fred is personable, patient, knowledgeable, and genuinely honest — qualities that made the entire experience comfortable and enjoyable. We highly recommend working with him if you are in the market for a Lexus. Aaron did an excellent job walking us through the vehicle’s features and making sure we were fully set up with phone integration before we left. His attention to detail and willingness to answer every question made a big difference. Justin in finance made the paperwork process clear, efficient, and stress-free. The digital signing technology Lexus of Chattanooga uses is impressive and made everything quick and easy. Overall, purchasing our vehicle was truly an enjoyable experience. We couldn’t be more pleased with the level of service we received. More

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Like most people, my age I have bought a lot of cars in my lifetime. I can truly and honestly say my most recent experience with Lexus is the best I have ever had with any other dealership. My sales man, R my lifetime. I can truly and honestly say my most recent experience with Lexus is the best I have ever had with any other dealership. My sales man, Ralph Paty, was phenomenal! His “ no pressure” technique was great. He took the time to assess my particular needs and helped me choose the vehicle that worked best specifically for my needs. He walked me through each process of the choosing, and securing the exact one that suited me. He helped me make the best choice on whether to lease or purchase. Ralph made sure that when I drove my vehicle off the lot, I knew everything about it and that I was comfortable and happy with my choice. Everything that he said he would do, he delivered on. Aaron in IT made learning the newest technology as easy as it could be. Next step was Justin in finance. He explained everything clearly and concisely. I knew exactly what I was putting my signature on and was pleased with that level as well. From the moment I walked into the dealership, and met Latonya at the front door to working with Ralph on selection, Aaron on learning technology and Justin on finalizing the financial part… I could not be more pleased with a transaction. It was an amazing experience, and I would highly recommend Lexus of Chattanooga. Ask for Ralph to help you pick the right Lexus for you. You will not regret it. More

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Even though I live about a thousand miles away, I’ll be checking in with this dealership when I need my next car… and Fred Fortson is hand down the best salesperson I’ve ever worked with in 50 years of buy checking in with this dealership when I need my next car… and Fred Fortson is hand down the best salesperson I’ve ever worked with in 50 years of buying cars. More

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We had a stress free purchase with Mr. Fred Fortson. He was friendly and very professional. He texted us with updates on our cars arrival. Overall., it was a pleasant experience. Fred Fortson. He was friendly and very professional. He texted us with updates on our cars arrival. Overall., it was a pleasant experience. More

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