Adam Luneau | Page 9

Leasing Another Toyota Had a 2014 Toyota Venza Lease which had 37K miles on it (and 8k more allowed before turn-in). Since the end of term date on the lease was 4 weeks away Had a 2014 Toyota Venza Lease which had 37K miles on it (and 8k more allowed before turn-in). Since the end of term date on the lease was 4 weeks away, I began shopping on -line for a new lease. After picking a model (RAV4) and checking on costs (such as document prep.fees , dealer proximity for servicing, vehicle prep. and delivery fees, reviews for their service depts., and salesman reviews,) I selected Handy Toyota. My experience was that all parties involved in the transaction were extremely well trained by the dealership for the various roles they play (as part of the Handy Team). To name a few, Adam did the appraisal of my 5yr.old Venza, and the dealer bought it from Toyota Financial Services. Jacob Smith worked with me (on leasing my new 2019 RAV 4) and was extremely knowledgeable about the product and how to access all this years` new features. He spent a great deal of time showing me each of them before we went out to road test the vehicle. In the meantime, Reggie Howard got the paperwork ready for financing the new lease. Everyone involved worked well together as a team. Both Jacob and Reggie are extremely patient and work well with people. Hey guys, we may get to do this all over again in 2020.The lady in my life likes the looks/ features of the 2020 Corolla ,but wants to buy hers, so we will have to wait until next year to negotiate again.... More

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Great Salesperson Jordan Kehaya I had one of the most pleasant experience dealing with salesperson Jordan Kehaya and the Handy staff. Im a senior citizen and have bought many cars I had one of the most pleasant experience dealing with salesperson Jordan Kehaya and the Handy staff. Im a senior citizen and have bought many cars but none match the ease and pleasant experience I had. They didn't try to low ball me and gave me what I expected the first time. I didn't need to hassle with anyone. Doesn't happen often and the follow up with Jordan and staff was outstanding. Thx Handy and staff. More

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The staff were friendly and extremely knowledgeable. No pressure and very accommodating. I highly recommend! Handy Toyota is awesome! Ik definitely go back again! Ali was very helpful and eager to answ No pressure and very accommodating. I highly recommend! Handy Toyota is awesome! Ik definitely go back again! Ali was very helpful and eager to answer questions More

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Ali is Awesome We have been going to Handy Toyota for over 6 years and have worked with salesman, Ali Kamal. Ali is always friendly, easy going, and makes the leasi We have been going to Handy Toyota for over 6 years and have worked with salesman, Ali Kamal. Ali is always friendly, easy going, and makes the leasing process very easy. He is very concerned about making sure his customers are happy. Thank you Ali! More

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Love Handy's Toyota! My experience dealing with Handys Toyota was a 10+. I never felt pressured, they were very good about explaining all features of the cars that I drov My experience dealing with Handys Toyota was a 10+. I never felt pressured, they were very good about explaining all features of the cars that I drove, and in the end I feel they did their very best to keep me within my budget. My sales rep Frankie was extremely WONDERFULl to deal with and I highly recommend him and this dealership. I love my new Corolla XSE💓 Marie Bessette More

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Wonderful customer service Adam thank you for reaching out and making my lease a wonderful experience. Jacob Smith thank you for your support and knowledge to educate me on my n Adam thank you for reaching out and making my lease a wonderful experience. Jacob Smith thank you for your support and knowledge to educate me on my new RAV. Mason, what can I say, you're a people person and I really appreciate your ability to make my financial experience positive. More

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Excellent experience!! Met with Zac Longe today. He treated us extremely well. He was very professional and courteous. We ended up purchasing a 2019 Highlander which we abso Met with Zac Longe today. He treated us extremely well. He was very professional and courteous. We ended up purchasing a 2019 Highlander which we absolutely love. We’ll be back to this dealership next time, for sure!!! More

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Exceptional Service and Follow Up I purchased a 2016 CPO Corolla last month. The sales process could not have gone more smoothly. Ali was extremely helpful and friendly, the financing I purchased a 2016 CPO Corolla last month. The sales process could not have gone more smoothly. Ali was extremely helpful and friendly, the financing department has great associates who don't pressure the add-ons, and everyone that I interacted with was eager to serve without being pushy. What put it over the top was some great followup on an issue by Adam, the GSM. The car was missing a hubcap that had not been replaced when I took delivery. I didn't notice it was still missing until I got home. I brought it to the dealership's attention, and Adam reached out to ensure I was taken care of. He ordered four new caps (rather than just one to match the other three) and one of the service associates drove down to Burlington to install them in my work's parking lot. Everyone at this dealership has been great, and I recommend them highly. More

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Adam and Leandro What a painless process! Thankful for Adam, Leandro, and the whole team at Handy Toyota in St. Albans! I will definitely be a Handy Toyota customer fo What a painless process! Thankful for Adam, Leandro, and the whole team at Handy Toyota in St. Albans! I will definitely be a Handy Toyota customer for life. More

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The “Deal”ership that is worth a trip to “Deal” with The excellent customer service is still going strong 25+ years later. 1995 was our 1st 4Runner purchase and we keep coming back for more. Looking fo The excellent customer service is still going strong 25+ years later. 1995 was our 1st 4Runner purchase and we keep coming back for more. Looking forward to the sweet ride of our new 2019 TRD Pro 4Runner. Leandro, Jamie Shea, Kyle, Sam, Reg and Adam provided great care for our transaction. We love our Hometown “Deal”ership. More

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