Alan Aimer
Alan Aimer at Toyota of Scranton
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Alan Aimer | Page 3

ASM

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.8
305 Reviews
4.8

305 Reviews

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305 Reviews of Alan Aimer

February 20, 2024

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Employee Rating

Always very responsive and friendly . We needed a new battery on the coldest day of the year because the one that we had was faulty. It was charged pretty quick. More

by SAHGAJ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 21, 2024

Toyota of Scranton responded

Dear SAHGAJ, Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you found our team to be responsive and friendly during your recent visit to Toyota of Scranton. We understand how inconvenient it can be to have car troubles, especially on the coldest day of the year. We're glad we could quickly resolve the issue with your faulty battery and get you back on the road safely. Providing efficient and reliable service is always our top priority, and it's great to know that we met your expectations. If you ever need anything else or have any questions, please don't hesitate to reach out. Thanks again for choosing Toyota of Scranton. We appreciate your support and look forward to serving you again in the future! Best Regards, The Toyota of Scranton Team

February 16, 2024

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Un buen trato al cliente son unos experto y comprometido para que el cliente genial More

by R_ABREU12
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Morrow , Curt Manck

Feb 17, 2024

Toyota of Scranton responded

R_ABREU12, Muchas gracias por tomarse el tiempo para dejar una reseña tan maravillosa! Estamos encantados de saber que tuvo una experiencia positiva con nuestro equipo de servicio al cliente. Brindar asistencia experta y garantizar que nuestros clientes se sientan valorados y apreciados es siempre nuestra principal prioridad. Sus amables palabras son un gran estímulo para nuestro equipo y continuaremos trabajando arduamente para mantener los altos estándares de servicio que espera de nosotros. Si hay algo más que podamos hacer para mejorar aún más su experiencia o si tiene algún comentario que compartir, no dude en comunicarse con nosotros. Siempre estamos aquí para ayudar. Gracias nuevamente por elegirnos y esperamos poder servirle nuevamente en el futuro. Atentamente, El equipo Toyota de Scranton

February 14, 2024

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Easy to work with, and was able to complete everything but car pick up over the phone. More

by C.LINCOLN.WOOD
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Cali , Brooks Aikman

Feb 15, 2024

Toyota of Scranton responded

Thank you, C.LINCOLN.WOOD, for sharing your positive experience with us! We're thrilled to hear that our team made your car buying process easy and convenient, even allowing you to complete everything over the phone. Your satisfaction is our priority, and we're grateful for your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

February 14, 2024

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Toyota of Scranton provided an easy and stress free purchase of our new vehicle. Thank you! More

by BIGAL271
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 15, 2024

Toyota of Scranton responded

Thank you, BIGAL271, for sharing your positive experience with us! We're thrilled to hear that your purchase at Toyota of Scranton was easy and stress-free. Providing exceptional service to our customers is always our goal. Should you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

February 13, 2024

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We were so pleased with our salesperson and with our finance guy. They made purchasing our 4th RAV a pleasurable experience. We are new to the area and found a new place to purchase future vehicles owni More

by CARLOGENTILE067
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Cheverez , Thomas Loby & Justin from finance get 10 stars.

Feb 13, 2024

Toyota of Scranton responded

CARLOGENTILE067, Thank you so much for taking the time to provide feedback about your recent experience at Toyota of Scranton. We greatly appreciate your kind words and are thrilled to hear that you had a pleasurable experience purchasing your 4th RAV with us. Our team strives to make the car-buying process as smooth and enjoyable as possible, and we're delighted that you found our salesperson and finance team to be exceptional. We'll be sure to pass along your compliments to them. We're also thrilled to have earned your trust as your new place for purchasing future vehicles. It means a lot to us that you've chosen to continue your automotive journey with us, especially given your positive experiences with your Tundra. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help make your ownership experience enjoyable and hassle-free. Once again, thank you for choosing Toyota of Scranton. We look forward to serving you again in the future! Best Regards, Sales Team Toyota of Scranton

February 05, 2024

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Alan and Adrianna were very patient and and helpful. I am so happy with my new car! More

by BENDAN35
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Recommend Dealer
Yes

Other Employees Tagged: Adrianna

Feb 06, 2024

Toyota of Scranton responded

Dear BENDAN35, Thank you so much for sharing your experience with us! Alan and Adrianna are indeed valuable members of our team, and we're thrilled to hear they provided you with patient and helpful service. Congratulations on your new car! We're delighted to have been a part of your journey, and we hope it brings you many miles of happiness. Should you need anything else in the future, please don't hesitate to reach out. Warm regards, Sales Team Toyota of Scranton

February 02, 2024

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The car was advertised with 2 keys & rubber mats throughout- i had to make a second trip to get the mats but never got the one for the cargo area. Had to make an appointment for another trip to get More

by ZANEYMOM3
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Recommend Dealer
No

Other Employees Tagged: Brooks Aikman

January 29, 2024

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Excellent dealership friendly people and nice clean building great customer care and great selection of vehicles Thankyou More

by TRAP01
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Recommend Dealer
Yes
Jan 30, 2024

Toyota of Scranton responded

Dear TRAP01, Thank you for taking the time to share your positive experience with Toyota of Scranton! We are delighted to hear that you found our dealership to be excellent, with friendly people, a clean building, and great customer care. Our team works hard to provide a welcoming and customer-focused environment, and we are thrilled to know that it reflected in your experience. We take pride in maintaining a clean and inviting space for our customers. We are also pleased that you found our selection of vehicles to be great. It's our goal to offer a diverse range of high-quality vehicles to meet the needs and preferences of our valued customers. Thank you for choosing Toyota of Scranton, and we appreciate your kind words. If there's anything more we can assist you with or if you have any further feedback, please don't hesitate to reach out. Safe and happy driving! Best regards, The Toyota of Scranton Team

January 15, 2024

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Amazing Toyota dealer, highly recommended, both for purchasing and or service, very professional staff and very good facilities More

by IGNACIOROMERO
Service Price Transparency
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Recommend Dealer
Yes
Jan 16, 2024

Toyota of Scranton responded

Dear Ignacio Romero, Thank you for your fantastic review! We're delighted to hear that you had an amazing experience with Toyota of Scranton. It's wonderful to know that you highly recommend us for both purchasing and service. Our team takes pride in being professional, and we're pleased that you found our facilities to be of high quality. If there's anything else we can do for you, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again in the future. Best regards, Toyota of Scranton Team

January 12, 2024

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Such an Amazing staff, Always professional and very efficient. Love getting my car serviced at Toyota Scranton! More

by Jerry James
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Recommend Dealer
Yes
Jan 14, 2024

Toyota of Scranton responded

JERRYJAMES, We're delighted to learn that you had a smooth and efficient experience at Toyota of Scranton. Our team works hard to streamline the car-buying process, and it's rewarding to know that it made a positive impact on your visit. Thank you for choosing us, and we hope to continue exceeding your expectations. Warm regards, Sales Team Toyota of Scranton

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