Allen Good | Page 7

Customer focus, made the process easy, extremely thorough explaining the details regarding the lease. Friendly staff thorough explaining the details regarding the lease. Friendly staff More

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Customer Service is such an important part of why we go to Andrew Toyota! We really feel that they care! to Andrew Toyota! We really feel that they care! More

by jeff.danczyk Verified Customer Verified Customer

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We are never disappointed with the expert service we get at Andrew Toyota! Always efficient, knowledgeable, honest and friendly too! Thank you!! at Andrew Toyota! Always efficient, knowledgeable, honest and friendly too! Thank you!! More

by MARKS-SANFORD Verified Customer Verified Customer

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This is a great dealership with a smooth purchase process from beginning to end. Can’t wait to buy my next car from Andrew!!! from beginning to end. Can’t wait to buy my next car from Andrew!!! More

by JOSHAWILLIAMS68 Verified Customer Verified Customer

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Allen Good is the finest service manager I have ever encountered. He is knowledgeable and efficient. He finds discounts if there are any. Outstanding. encountered. He is knowledgeable and efficient. He finds discounts if there are any. Outstanding. More

by kravit Verified Customer Verified Customer

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I worked with the salesman Shaun from the time I walked in the door he welcomed me and he took great care of me. I felt as if I was his long time friend instead of a sale! He.explained each step in the pu in the door he welcomed me and he took great care of me. I felt as if I was his long time friend instead of a sale! He.explained each step in the purchase process, ensuring that my questions were answered,. I’ve bought many cars in my life I can say that Shaun has exceeded my car buying experience thus far. I truly appreciate him for being a caring person, providing excellent customer service that’s almost hard to find these day, After the sale I had a few questions that came up each time I’ve made contact via phone or in person Shaun has helped resolve any outstanding concerns and was sure to provide a resolution each time. Thank you for a wonderful experience! More

by LCOMPTON47 Verified Customer Verified Customer

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Very helpful Friendly knowledgeable people, they make sure that I stay up-to-date with the services needed to maintain my vehicle and I greatly appreciate it. sure that I stay up-to-date with the services needed to maintain my vehicle and I greatly appreciate it. More

by TAJAUNA Verified Customer Verified Customer

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I bring my SUV to Andrew Toyota for service and mechanical issues and I appreciate the service. However my disconnect is that every time I bring it there another issue is discovered, I do want to k mechanical issues and I appreciate the service. However my disconnect is that every time I bring it there another issue is discovered, I do want to know if there are problems but one would think it would have been discovered the previous time. 3 month after I replaced my rear wiper, I was told it needed to be replaced, but there were no streaks and the blade wiped all rain and moisture away. Recently I brought my car in with working front blades but when I left the right blade was split, I don’t know what happened because they were working when I brought my car in it was a snowy day. I had a confrontation with Mike in service because I was disappointed that all of a sudden I have a light out on my plates and it may cost over $90 because a bulb was out, a screw appears to be rusted and it might need a hole drilled in it. Mike forwarded my call to Allen without the curtesy of saying “hang on while I connect you with the service manager”. I clearly understand wear and tear but these things they find seem to just be a result of someone wanting to charge astronomical prices for simple jobs. I had it appraised by a body shop which gave me a price of $25 plus the cost of the bulb, that’s only if drilling is needed. Last year I was quoted a price of $3,000 + dollars for needed service but even after ordering the parts and labor at a prominent large mechanic shop here in Milwaukee with over 4 locations I was only out of 1,100 dollars. I was quoted $ 1,200 for replacement tires at Andrew Toyota but was able to buy 4 top of the line brand new Goodyear tires for $540 on sale. The prices at Andrew Toyota are astronomical which leads me to go elsewhere to have the service rendered. Prices at Andrew was very high before Covid-19 and the inflated prices we’ve seen in the last year I wonder if there is room for improvement because I’d rather have Toyota experts service my Toyota. More

by JDMADISON1 Verified Customer Verified Customer

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Very good service. . Great people. Good salesperson. I found the experience to be very positive, . Great people. Good salesperson. I found the experience to be very positive, More

by kfreundl Verified Customer Verified Customer

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I had a very very good experience at Andrew Toyota ! Renee the sales person took a (whole lot of time with me )to help me find n decide on just the right vehicle that I needed n want ! She also went wa Renee the sales person took a (whole lot of time with me )to help me find n decide on just the right vehicle that I needed n want ! She also went way out of her way to make sure it was a great runner ! Was very thorough N Renee was willing even to take it the used Acura that I was buying from them for me all the way to the Acura dealership to also let them inspect it ! In addition to Andrew Toyotas very thorough service n inspection etc !! ! Renee also was very good with getting back to me in a timely fashion with answers for any n all questions I had ! She is super pleasant to deal with ! Professional! N very friendly . which is why I already referred a few people to come n deal with her and. This dealership when they buy there next vehicle ! N will be referring others ! Thank you Renee!!!!😊! I Absolutely Love this SUV! I have purchased vehicles from dealers all over the US n I can (Honestly ) say that Andrew Toyota and ALL the staff that I had the opportunity n pleasure to be in contact with are most professional n honest n best experience anywhere ! N like I told one of there Managers There I am not sure how I could have been treated any better ! N I will definitely be back to purchase another vehicle there at Andrew Toyota ! Sincerely, Jason L K More

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