Andy Peek | Page 7

Great overall experience. We dealt with Josh Richards, Justin Chretien and Tyler Ratledge the financial person. Josh was knowledgeable about the car features and easy to work w We dealt with Josh Richards, Justin Chretien and Tyler Ratledge the financial person. Josh was knowledgeable about the car features and easy to work with. I felt no pressure in reaching a deal for an new highlander from either Josh or Justin. Tyler was efficient and did not pressure us to buy an extended warranty or other options. We also are very pleased with the service department. More

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service check up on my car 9/27/17 Was ready for my car as soon as I drove into the service center. Andy Peek helped me and was very gracious and professional. I waited in a comfortable Was ready for my car as soon as I drove into the service center. Andy Peek helped me and was very gracious and professional. I waited in a comfortable lounge until my car was ready. Andy kept me up to date on what needed to be done to my car. When finished he walked with me to office area to pay my bill. I am very satisfied actually more than satisfied with the work done on the car and the service. More

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Very friendly, knowledgeable, helpful. My first purchase My first purchase by myself. I was impressed by the salesman and the financial officer. Very helpful in deciding about financing.I purchased a 2017 C My first purchase by myself. I was impressed by the salesman and the financial officer. Very helpful in deciding about financing.I purchased a 2017 Camry LE. I was not pressured to add things I did not want.very pleased.I also have a 2010 Prius. More

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Outstanding Quick, friendly, professional service. I highly recommend this fine staff.! We have always enjoyed our relationship with Toyota of Cleveland. We wi Quick, friendly, professional service. I highly recommend this fine staff.! We have always enjoyed our relationship with Toyota of Cleveland. We will return for sales and service! More

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Easy Purchase These guys made it so easy for me to purchase my new Camry! They set me up with the service department to have my first appointment out of the way. I These guys made it so easy for me to purchase my new Camry! They set me up with the service department to have my first appointment out of the way. I highly recommend them to anyone looking to purchase a car! More

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My Wheels-My Keeper II have limited knowledge about the motor or other workings under the hood of my Matrix. I trust Cleveland Toyota to make thorough multipoint inspect II have limited knowledge about the motor or other workings under the hood of my Matrix. I trust Cleveland Toyota to make thorough multipoint inspection and advise of any routine or extra care to keep it in tip top shape. Friday when I arrived at the dealership for the warranty work I was met with a smile and invited to take advantage of the waiting area, coffee and other cold drinks along with the delicious smell of popcorn. The Liaison visited with me, asking what I thought of my Matrix. I love it. My Service Advisor informed me that I will need front brakes when I come in for the next service appointment. I depend on Cleveland Toyota to keep me informed and take care of the needs of my 2009 Matrix. More

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They know and do there Jobs well Weather buying new or having your car serviced both are done well. I have no second thoughts about were all the safety points checked or taking off on Weather buying new or having your car serviced both are done well. I have no second thoughts about were all the safety points checked or taking off on a long trip. More

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TIRE ROTATION EMPLOYEES THAT WORK AT TOYOTA OF CLEVELAND ARE SO FRIENDLY AND INFORMATIVE. I REALLY APPRECIATE THE NEATNESS AND COMFORT OF CHAIRS, COFFEE, AND OF CO EMPLOYEES THAT WORK AT TOYOTA OF CLEVELAND ARE SO FRIENDLY AND INFORMATIVE. I REALLY APPRECIATE THE NEATNESS AND COMFORT OF CHAIRS, COFFEE, AND OF COURSE POPCORN. More

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Always do their best to see I'm satisfied even though my tru The service has always did their best to help me my truck has been the disappointment! Never run e85 I did at 11k miles truck has never been the Sam The service has always did their best to help me my truck has been the disappointment! Never run e85 I did at 11k miles truck has never been the Same! Several computer resets , engine noise, start problem, 2 studies from Toyota! Not the same truck! Keith Jackson has been Great! Great asset to company! More

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Courteous Service Staff The service staff are very courteous and make sure that you are pleased with your experience. They are respectful of your time. The waiting area is c The service staff are very courteous and make sure that you are pleased with your experience. They are respectful of your time. The waiting area is clean and comfortable. More

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