Annie Thompson | Page 5

Partially fixed my transmission issue with a new valve body but it still has a misfire and not running as smooth as I hoped body but it still has a misfire and not running as smooth as I hoped More

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Great experience purchasing my new Outback! John, my salesman, was very easy to talk to, knowledgeable & answered all my questions. I changed my mind midstream, planned to get another Forester John, my salesman, was very easy to talk to, knowledgeable & answered all my questions. I changed my mind midstream, planned to get another Forester but decided on the Outback. John was very patient with me; offered several different used & new options. I did not feel rushed or pressured at all. Same with Jason in the finance department, the credit process was quick and painless. Would absolutely recommend Dean Team in Ballwin! I also used their service department for all my previous needs - only maintenance required in 5 years - and Duke, Annie & Jeff are excellent as well! Everyone you come into contact with is pleasant, personable and helpful. More

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I have been a Dean Team customer since 2012. I started with Annie in servicing my 2008 Tribeca. I bought my Subaru Forrester in 2019 from Dean Team. In 2021 I met Sam Grovert and have worked I started with Annie in servicing my 2008 Tribeca. I bought my Subaru Forrester in 2019 from Dean Team. In 2021 I met Sam Grovert and have worked with Sam for leasing of my 2022 Forester Wilderness, the purchase of my 2023 WRX Limited and my 2024 WRX Limited. Sam has also worked with us to purchase our 2022 Outback. Sam and Annie are the best in the business and are an asset to the Dean Team. Their personal service, care and ability to dial in to the needs of the customer are unmatched. Sams ability to anticipate the needs of the customer is uncanny! I also say the same about Annie. I will always be a Dean Team Subaru customer. More

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Professional, pleasant and extremely customer focused in Service, Sales and Finance departments. Clean and comfortable facility. Every visit to this dealership is extremely positive. I travel 3 hours round Service, Sales and Finance departments. Clean and comfortable facility. Every visit to this dealership is extremely positive. I travel 3 hours round trip to visit Dean Team Subaru and will continue to do so. More

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My experience of buying a new vehicle and trading in my current vehicle went very smoothly at Dean Team Subaru. The dealership is very focused on customer satisfaction and business driven to reach a good a current vehicle went very smoothly at Dean Team Subaru. The dealership is very focused on customer satisfaction and business driven to reach a good acceptable and reasonable deal with their customer. By providing some good market research on my end on both new and used prices the deal was completed in a short period of time with little need for the long back and forth negotiations. This is my fourth Subaru purchased from Dean Team which should tell you something about the dealership customer focused environment. The bonus is the Dean Team service department is also just as customer focused as I have used them to service my vehicles in the past. Thanks to team sales Luci Whanger and Shawn Nethercott for making sure I was a satisfied customer. More

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Sam Goevert took great care of me. I was only buying the least expensive car from your used cars, but that didn't matter. Your service team has always treated my wife exceptionally wel I was only buying the least expensive car from your used cars, but that didn't matter. Your service team has always treated my wife exceptionally well, so I decided to go with Dean Team. I made the right choice! More

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I had a great experience when I purchased my 2025 Subaru Forester. Sam my sales person was great and already knew the features of the 2025 model. The entire Dean Team employees have always been super in th Forester. Sam my sales person was great and already knew the features of the 2025 model. The entire Dean Team employees have always been super in the past with my service. This is my second Subaru. I owned a Legacy before this Forester. Eric Harrelson was and always has been a great help with any and all needs. The service department has many good employees and my go to is Annie. I had a great experience!! More

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Myles, Shawn, and Jason made purchasing my vehicle a very pleasant and smooth experience. I will definitely be recommend them to all my friends and family. pleasant and smooth experience. I will definitely be recommend them to all my friends and family. More

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We’ve purchased two vehicles from Dean Team, and have been using the service for 13 years. Everyone is always helpful and courteous. They know us by name and take care of us. been using the service for 13 years. Everyone is always helpful and courteous. They know us by name and take care of us. More

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I enjoyed a wonderful experience working with Sam. Not only was Sam professional but was very knowledgeable, even on the new 2025 Forester that I purchased. I enjoy a very nice relationship with sev Not only was Sam professional but was very knowledgeable, even on the new 2025 Forester that I purchased. I enjoy a very nice relationship with several of the Dean Team Subaru employees. More

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