Anthony Durbin | Page 5

Always friendly, knowledgeable, and respectful. Customer service is excellent! We will continue to do business with this dealership as we have always been impressed with the establishment. Returnin Customer service is excellent! We will continue to do business with this dealership as we have always been impressed with the establishment. Returning customers for over 25 years. More

Print

My experience at Toyota of Cleveland was A1 from beginning to end. I felt absolutely no pressure and recieved a combination of Disney World and Chick Fil A customer service. The moment I walked in e beginning to end. I felt absolutely no pressure and recieved a combination of Disney World and Chick Fil A customer service. The moment I walked in everyone seemed happy and enthused to be there. I walked in there about 5 minutes after they open and everyone looked excited and ready to go. Jeremy my sales consultant was amazing and allowed me to take my time and answered all of my questions without hesitation. I truly feel like I was given royal treatment every step with him leading the way. Jeremy made sure in every step.of the process that the millions questions got answered. He communicated openly and in a car sales consultant that is priceless! Justice( the financial advisor for signing the paperwork) was very throughro and friendly and didn'take me feel bad for asking the same questions over and over again! I so appreciate Joey the sales manager for ensureing that my car was thorughly checked out. I am eternally greatful that he gave me an opportunity to speak directly with the highly experienced technician about my vehicles condition and was able to get a tremendous amount of peace of mind. Anthony in the service department also communicated openly and I appreciate him for that as well! More

Print

Very good service and everyone was very nice and efficient! Could not ask for more. efficient! Could not ask for more. More

Print

They are very honest, friendly, and work hard for the customer to make sure their experience is phenomenal customer to make sure their experience is phenomenal More

Print

Toyota of Cleveland service department is exceptional, great customer service, very knowledgeable, great work on the vehicle. great customer service, very knowledgeable, great work on the vehicle. More

Print

My service writer was very friendly and helpful. I wasn’t expecting the amount of work needed, but she made every effort to make it less painful! I wasn’t expecting the amount of work needed, but she made every effort to make it less painful! More

Print

Juan Carlos was very polite, kind, helpful, and moved rapidly to get me in and out quickly! rapidly to get me in and out quickly! More

Print

Me and my husband bought a Jeep Wrangler turns out it had a couple problems that wouldn't have been found on initial check on the vehicle. Jason Keith was my sales person and took fantastic care of me and To a couple problems that wouldn't have been found on initial check on the vehicle. Jason Keith was my sales person and took fantastic care of me and Toyota covered all of the repairs and put me in a vehicle until the jeep was repaired. Very satisfied with my experience. More

Print

Service is always good. The wait time sometimes is long…but I do understand that help is sometimes not available due to the Covid situation. We are happy with the dealership !! We have been Toyota cus long…but I do understand that help is sometimes not available due to the Covid situation. We are happy with the dealership !! We have been Toyota customers for quite a while now. More

Print

It took 2 hrs to get my oil change A tries rotation costs more money costs more money More

Print