Anthony Durbin | Page 5

The Service department is always efficient, knowledgeable, friendly, & NEVER pushy!! I drive almost an hour and there is another Toyota dealership about 25 minutes from my home. That should say knowledgeable, friendly, & NEVER pushy!! I drive almost an hour and there is another Toyota dealership about 25 minutes from my home. That should say it all! More

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Always receive friendly and professional service here! Work was completed on time and they kept in contact with updates on their progress. Thanks again for a great experience! Work was completed on time and they kept in contact with updates on their progress. Thanks again for a great experience! More

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Tom Trout's staff always does an exceptional job of being sure all service on my camry is done well. Never a hassle!! I also enjoy the hot coffee. sure all service on my camry is done well. Never a hassle!! I also enjoy the hot coffee. More

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Just want to say this has been the best used truck buying experience I have ever had. From my sales agent ( Chance) to the SM- Mike Covington I never felt like I was being pushed to buy. My wife and I spent experience I have ever had. From my sales agent ( Chance) to the SM- Mike Covington I never felt like I was being pushed to buy. My wife and I spent a little time at the lot and left to look at another truck didn’t like it. I called back to the lot to tell chance what I would do and he called me back in less the 10 minutes to tell me I Owen a tundra. Great people give them a shout if they don’t have it they will find it. More

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Willing to work with my change in scheduling with no hassle. Great service, fast and informative. We always get our car serviced here even though we live in Dalton, GA. hassle. Great service, fast and informative. We always get our car serviced here even though we live in Dalton, GA. More

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They always do a good job. Always nice and very helpful. I don’t take my car anywhere else. I work in cleveland so it is convenient. I don’t take my car anywhere else. I work in cleveland so it is convenient. More

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Anthony patiently talked me through a VSC situation when I was stranded in Atlanta. Toyota of Cleveland you are THE BEST! Have bought two Camry XLEs(1994 and 2007) from this dealership and will always shop I was stranded in Atlanta. Toyota of Cleveland you are THE BEST! Have bought two Camry XLEs(1994 and 2007) from this dealership and will always shop with them.. Brad Cobb, thank you for selling my first Camry to me in 1994!! Your team is awesome!!! Kay Axley Sorah More

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I have bought several cars from Toyota of Cleveland. They never disappoint! By far, the best customer service I have ever experienced anywhere! They just recently assisted me with the purchase of my new 2020 never disappoint! By far, the best customer service I have ever experienced anywhere! They just recently assisted me with the purchase of my new 2020 Toyota 4-Runner. I couldn’t be happier with the vehicle & the entire purchase process. More

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I’ve had a great experience every time I’ve been there. This time was for service and Anthony was awesome! I have had pleasant experiences with sales, finance and service. Rated very high!!! This time was for service and Anthony was awesome! I have had pleasant experiences with sales, finance and service. Rated very high!!! More

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I am very much disappointed with this dealershipI had a I am very much disappointed with this dealership I had a 2017 camry with 0 percent interest, and just $16000 more to pay off. But Toyota sent me ma I am very much disappointed with this dealership I had a 2017 camry with 0 percent interest, and just $16000 more to pay off. But Toyota sent me many emails for an exchange. I trusted this dealership and trade in my 2017 camry. They gave me a 2019 camry for $32000 and with $50000 pay off. Now the story begins. The salesman did not give me a test drive. After reaching home, I noticed that the new car had mechanical diffects. Moreover, it was a used car with 7500 miles. But they me as first hand user and its new. I found I was cheated. Thus I called them and returned the car, took my old car back Unfortunately, I lost $6500 in this transaction, just because they were not honest in what they say to customers. My new payoff amount is $32500 the same amount, I was supposed to pay when I bought my camry in 2017. I lost $16000 I already paid. Think about it. I contacted them many times, but no help... The manager even got angry with me for putting a review here. I requested them to give me details, of why they took $6500 more. But no explanation so far. I am sinking with my budget, just because trusting Toy and this dealer. Very much disappointed More

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