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Austin Fornof
529 Reviews
Dealership Experience
10 yrs, 1 mo
Industry Experience
20 yrs
Specialties & Trainings
ASE Certified
529 Reviews
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529 Reviews of Austin Fornof
November 20, 2023
Great service team and outstanding care. 5 stars. Would recommend to every one. Thanks for the help 5 stars. Would recommend to every one. Thanks for the help More
by ejmorgan
Verified CustomerOther Employees Tagged: Robert Beyer, Emily Magana, Jared Pangus, Adam Valencia, Mark Retherford, Melanie Tucker, Staci S., Carlos Herrera
November 16, 2023
Excellent service, very quick attention and above all very friendly, without a doubt Mayra Lopez is the best sales agent that Toyota Sierra has. We are very happy with all of you and you will always be t very friendly, without a doubt Mayra Lopez is the best sales agent that Toyota Sierra has. We are very happy with all of you and you will always be the best option when it comes to a Toyota vehicle. More
by Abraham Gamez
Other Employees Tagged: Ross Leffelman, Julie Ramirez, KC Han, Daniel Acosta, Shawn Molina, Robert Beyer, Lynn Burns, Mayra Lopez, Carlos Herrera
November 16, 2023
Very clean and tidy Dealership. Service personnel were all friendly and professional when talking to them. Service personnel were all friendly and professional when talking to them. More
by pdranch.bp
Other Employees Tagged: Carlos Herrera
October 22, 2023
Very courteous customer services. Great waiting area to relax and wait for your car. Did excellent job with diagnosis of problem and getting car repaired in a reasonable amount of Great waiting area to relax and wait for your car. Did excellent job with diagnosis of problem and getting car repaired in a reasonable amount of time. Overall, great experience with dealership. More
by dcruz90
Other Employees Tagged: Robert Beyer, Emily Magana, Jared Pangus, Adam Valencia, Mark Retherford, Melanie Tucker, Staci S.
October 20, 2023
Fast and efficient service. Clean waiting area. There can be a bit of a wait to check in. Clean waiting area. There can be a bit of a wait to check in. More
by RHERRING1
Other Employees Tagged: Melanie Tucker
October 14, 2023
Made an appointment for the oil change/tire rotation/safety check. Looked at the web-site for any coupons/discount. Found an applicable one & noted when I called (spoke with Austin) for the a rotation/safety check. Looked at the web-site for any coupons/discount. Found an applicable one & noted when I called (spoke with Austin) for the appointment. Meanwhile, they sent an e-mail with a better coupon. Noted that one & brought a hard copy when I checked in. Service writer (Staci S) said she would look & see if there was a better one. Check in was quick & easy as I'd bought the vehicle at Sierra Toyota & had it service there so they had all the information in the computer. Appointment was for 3, got there at 2:57 & was driving away at 3:50pm. And yes, she did find a slightly better coupon. (Note: Previously bought a new battery here. Battery has a better warranty and was installed for less than what the auto parts stores quoted and I would have had to install it myself. The install also included a check of the charging system which would not have been done had I installed it myself.) More
by Rav4 Car Couple
Other Employees Tagged: Staci S.
October 06, 2023
It was great service. Everyone was polite, professional and courteous. Thank you very much for everything. . Everyone was polite, professional and courteous. Thank you very much for everything. . More
by IRMA.GEROSA
Other Employees Tagged: Robert Beyer, Emily Magana, Jared Pangus, Adam Valencia, Mark Retherford, Melanie Tucker, Staci S.
September 23, 2023
The mechanics are knowledgeable, the staff are courteous, the work is excellent. I won't take my car anywhere else. courteous, the work is excellent. I won't take my car anywhere else. More
by GERKE2336
Other Employees Tagged: Robert Beyer, Emily Magana, Jared Pangus, Adam Valencia, Mark Retherford, Melanie Tucker, Staci S. , Edwardo Mendez
August 23, 2023
Told it would take 2 hours. It took 2-1/2 hours only after I inquired after it had been more than two hours. Was told car was out for test drive. Half hour test drive? Told them It took 2-1/2 hours only after I inquired after it had been more than two hours. Was told car was out for test drive. Half hour test drive? Told them this is not how to treat a great customer. Not coming back. This was second time I waited extra half hour. Bad scheduling! More
by dyurina
