Dealership Experience
8 yrs, 2 mos
Industry Experience
18 yrs, 1 mo
Specialties & Trainings
ASE Certified
523 Reviews
Write a Review523 Reviews of Austin Fornof
October 06, 2023
It was great service. Everyone was polite, professional and courteous. Thank you very much for everything. . Everyone was polite, professional and courteous. Thank you very much for everything. . More
Other Employees Tagged: Robert Beyer, Emily Magana, Jared Pangus, Adam Valencia, Mark Retherford, Melanie Tucker, Staci S.
September 23, 2023
The mechanics are knowledgeable, the staff are courteous, the work is excellent. I won't take my car anywhere else. courteous, the work is excellent. I won't take my car anywhere else. More
Other Employees Tagged: Robert Beyer, Emily Magana, Jared Pangus, Adam Valencia, Mark Retherford, Melanie Tucker, Staci S. , Edwardo Mendez
August 23, 2023
Told it would take 2 hours. It took 2-1/2 hours only after I inquired after it had been more than two hours. Was told car was out for test drive. Half hour test drive? Told them It took 2-1/2 hours only after I inquired after it had been more than two hours. Was told car was out for test drive. Half hour test drive? Told them this is not how to treat a great customer. Not coming back. This was second time I waited extra half hour. Bad scheduling! More
August 13, 2023
We are an all-Toyota family, and that is largely due to the Sierra Toyota service department. They have proven to be consistently efficient and trustworthy. We've never been misled by them on any required the Sierra Toyota service department. They have proven to be consistently efficient and trustworthy. We've never been misled by them on any required service or repairs. More
Other Employees Tagged: Jared Pangus, Mark Retherford
August 09, 2023
Outstanding Supporting customer service from all team members In service department. Efficient work and great customer service. members In service department. Efficient work and great customer service. More
Other Employees Tagged: Jared Pangus
August 04, 2023
I took my 2018 Toyota Sienna to this dealership because my mechanic in Douglas could not figure out the problem. I did not know there was a recall on the fuel pump for my van. They changed that but the van my mechanic in Douglas could not figure out the problem. I did not know there was a recall on the fuel pump for my van. They changed that but the van was still struggling to stay on. The thing that impressed me the most was when after writing my frustration to the president of the dealership, I got a call back, he followed up on it and the problem was fixed immediately! More
Other Employees Tagged: Mark Retherford
August 03, 2023
Buying our 2023 Tacoma from Sierra Toyota was a very positive experience from begining to end. Our main contact was with Lynn Burns who was always helpful, courteous and pleasant to deal with. This is positive experience from begining to end. Our main contact was with Lynn Burns who was always helpful, courteous and pleasant to deal with. This is our second new vehicle purchased from Sierra - previous one was a 2010 Tacoma. Guess we must like you guys !! Need to also mention that your Service Dept has always been competent and easy to work with. More
Other Employees Tagged: Ry'n Nabeeh, Julie Ramirez, Lynn Burns, Melanie Tucker
July 30, 2023
Quick and easy appointment, quality service and the pickup service outstanding. Always right on time. pickup service outstanding. Always right on time. More
Other Employees Tagged: Daniel Acosta, Shawn Molina, Robert Beyer, Emily Magana, Jared Pangus, Staci S. , Edwardo Mendez
July 29, 2023
Great dealership! I have been buying and getting my Toyotas serviced there since 2003 and have always received wonderful service. I have been buying and getting my Toyotas serviced there since 2003 and have always received wonderful service. More
Other Employees Tagged: Ross Leffelman, Julie Ramirez, KC Han, Jared Pangus, Lynn Burns, Mark Retherford