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Ben Carlson
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Ben Carlson | Page 4
Fixed Operations Manager
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
129 Reviews
Dealership Experience
9 yrs, 4 mos
Industry Experience
31 yrs, 6 mos
Languages Spoken
English
129 Reviews
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129 Reviews of Ben Carlson
Verified Customer
Helpful 
July 09, 2022
Joe D was great - very helpful and informative every step of the way. Would recommend. of the way. Would recommend. More
by DAVE.MAFFEI
Other Employees Tagged: Joe DeGroodt
June 16, 2022
This was my second time for service on my RAV4 Prime. First was it’s first check up and the second for a recall check. I’ll be honest, my first time wasn’t wonderful so I was a bit nervous about this r First was it’s first check up and the second for a recall check. I’ll be honest, my first time wasn’t wonderful so I was a bit nervous about this round. I shouldn’t have been. My check in was smooth and expedient. I asked about my wait time, since that was the issue with my first visit and was told between an hour and hour and a half. At the hour mark, my service person came to tell me I was all set! Simple as that! Thank you for the great experience. Unfortunately I cannot remember the young man who checked me in. He helped me my first time and was still training . In a month’s time, he was completely up to speed for my second visit. More
by Lindacohen
May 28, 2022
Been using this dealership for many years. Great service and great people working to get you exactly what you want at the right price! Great service and great people working to get you exactly what you want at the right price! More
by GREGGMCCOYDC
Other Employees Tagged: Michael O'Hare, David Kolozy, Dylan Abell
May 18, 2022
Very accommodating, courteous, respectful. Always informed you what’s wrong with ur vehicle and what they are going to do. Always informed you what’s wrong with ur vehicle and what they are going to do. More
by MR.RICHGARD
Other Employees Tagged: Thomas Hackett, Mathew Rivera , Evin Calderon, Allison Croshier
May 10, 2022
Great service, they give me reminders about when service is coming due and really make it a hassle free process, is coming due and really make it a hassle free process, More
by Callaghmj
Other Employees Tagged: Jason Gasiunas
April 30, 2022
Sales, service and most importantly administration. .top leadership. Retail is a tough business, But they do an excellent job of it. I have been a customer using MANY different car dealers and ma .top leadership. Retail is a tough business, But they do an excellent job of it. I have been a customer using MANY different car dealers and manufacturers . None have come close to the respect and level of competence that drives there business . More
by FAM1712
Other Employees Tagged: Daryl Callahan, Robert Goldberg, Thomas Hackett, Dylan Abell, Jason Gasiunas , Evin Calderon, Allison Croshier, Mike Giordano, Mr. B
April 11, 2022
Always a clean, comfortable waiting area for service. Especially, the work area. Everyone is always pleasant. Especially, the work area. Everyone is always pleasant. More
by Drivers112
Other Employees Tagged: Daryl Callahan
February 20, 2022
Very nice service. Fixed my car and it’s working great. No issues any more. Fixed my car and it’s working great. No issues any more. More
by RSConstruction
Other Employees Tagged: Thomas Hackett
February 01, 2022
The car scheduled to be picked on Monday the 24 g at 2:00pm. When I arrived I was warmly greeted by the salesman and we started the walk through. Everything looked good until we reached the rear passen 2:00pm. When I arrived I was warmly greeted by the salesman and we started the walk through. Everything looked good until we reached the rear passenger door.Thr door had several lightly scratches all over the door. The salesman took pictures and I told him I would not take delivery of the vehicle until all the repairs was done The General Manager wanted to see how bad it was. We went to inspect the car together and he proceeded to try and tell me that the scratches were superficial. My response was, he had access to the expertise and they could repair the vehicle .I was not going to accept that vehicle the way it was and since it was a certified vehicle it had to be repaired.I also mentions that if that couldn’t happen , then mayb I should take my business elsewhere. I was able to take delivery of the vehicle a day later to my satisfaction. More
by CMCDON2195
Other Employees Tagged: Kevin McCarthy , Pinkal Patel, Zion Moore
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