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Ben Carlson
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Ben Carlson | Page 3
Fixed Operations Manager
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
129 Reviews
Dealership Experience
9 yrs, 4 mos
Industry Experience
31 yrs, 6 mos
Languages Spoken
English
129 Reviews
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129 Reviews of Ben Carlson
November 09, 2022
This time the tech sent me a video with explanation. Extremely professional on the technical behalf. Thank you again. Extremely professional on the technical behalf. Thank you again. More
by GOEY12241
Verified CustomerOther Employees Tagged: David Kolozy, Thomas Hackett
Helpful 
October 29, 2022
Unhappy with customer service in getting my new vehicle. Appointment made for 1:30pm was finally seen at 3pm. Internet was down so had to wait 30 minutes to make payment. Salesperson handed me the keys with Appointment made for 1:30pm was finally seen at 3pm. Internet was down so had to wait 30 minutes to make payment. Salesperson handed me the keys with ZERO explanation of car amenities. Had to return 4 days later as I could connect my phone to vehicle (no instructions in handbook) and no instruction from salesperson. Poor poor service!!!! More
by KTUTTLE427
Other Employees Tagged: Jaime GarciaMuniz, Kevin McCarthy , Ciarra Arias
September 15, 2022
Great dealer to work with . I have 4 Toyota that I got from them . Great service. I have 4 Toyota that I got from them . Great service. More
by japadilla2016
Other Employees Tagged: Thomas Hackett
August 20, 2022
Great dealership. Great People. No funny business. Come reasonable and you may walk away with a car Great People. No funny business. Come reasonable and you may walk away with a car More
by LADYIWRITES
Other Employees Tagged: Robert Goldberg, Kurt Kueshal
August 17, 2022
After coming to terms they honored the deal. Nine ten elven twelve thirteen fourteen fifteen Nine ten elven twelve thirteen fourteen fifteen More
by LADYIWRITES
Other Employees Tagged: Robert Goldberg, Kurt Kueshal
August 16, 2022
From A to Z I have yet to be disappointed from this dealership. They ordered the truck post pandemic with a few chips available. I’ve enjoyed it 1 year and an unknown noise manifests. I contact DCH bri dealership. They ordered the truck post pandemic with a few chips available. I’ve enjoyed it 1 year and an unknown noise manifests. I contact DCH bring the truck in, it gets diagnosed and corrected. Thank you Ben and your entire service team. More
by Stanley D.
Other Employees Tagged: Thomas Hackett
August 12, 2022
I have been a loyal, satisfied customer for over 20 years. The sales, service and parts departments have been great to me and my family. years. The sales, service and parts departments have been great to me and my family. More
by GOEY12241
Other Employees Tagged: David Kolozy, Thomas Hackett , Mike Giordano
August 02, 2022
Service was quick and easy. Scheduling was easy, too, and I had no trouble rescheduling when something came up. Waiting room was clean and comfortable. Scheduling was easy, too, and I had no trouble rescheduling when something came up. Waiting room was clean and comfortable. More
by Jessicaboscarino
July 31, 2022
Excellent service. Always accommodating and responsive to your needs. First class work. Staff very friendly and knowledgeable. Always accommodating and responsive to your needs. First class work. Staff very friendly and knowledgeable. More
by albertroberts
Other Employees Tagged: Daryl Callahan, Thomas Hackett, Mathew Rivera , Mike Giordano, Lee Burns
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