Ben Root
Ben Root at Hartford Toyota
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Ben Root | Page 2

sales consultant

Hartford Toyota

135 West Service Road
Hartford, CT 06120

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4.8
58 Reviews
4.8

58 Reviews

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58 Reviews of Ben Root

January 17, 2024

Dealership Rating
Employee Rating

Everyone was nice and cordial I drove in one hour early and they took me in with no questions. It was a quit service. More

by Dorisdones0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard McAllister, Jr.

Jan 17, 2024

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Doris, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

December 16, 2023

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Nice customer service, highly recommended for everyone who needs a car. They have good on every car they have More

by emmanuelowusubaah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 17, 2023

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

December 12, 2023

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Employee Rating

Ben was very helpful and made purchasing my vehicle a breeze. Him along with Brianna and all employees around were great at answering all questions promptly and efficiently. Defiantly recommend this deal More

by Ginatemple99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna (Bri) Garay

Dec 12, 2023

Hartford Toyota responded

Gina, we are very happy to hear that Ben and our team provided you with such a positive experience during the purchase of your new vehicle! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

December 07, 2023

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I bought a used Camry and the car is amazing. The staff were extremely respectful and kind, and the process was so smooth. I was able to buy the car and drive it home in only a few hours! Prior t More

by chloebubloski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard McAllister, Jr.

Dec 07, 2023

Hartford Toyota responded

Chloe, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

November 27, 2023

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Employee Rating

Benjamin Root made this the easiest car-buying experience I've ever had. I came in to browse, he found exactly what I was looking for in a vehicle and helped me to drive away in the car quickly and efficient More

by shellerfoot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna (Bri) Garay , Rachel

Nov 27, 2023

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear that Ben and Bri were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

October 31, 2023

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Employee Rating

They we're able to get the car I wanted in a timely manner. Extremely helpful throughout the process. More

by Bm860
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna (Bri) Garay

Nov 01, 2023

Hartford Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

October 26, 2023

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Employee Rating

Our experience was great and we wound up buying 2 cars. The auto industry has drastically changed since we last bought a car but our sales rep Ben Root was up front, super kind and really helped make the p More

by GrandHighlander8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andie Montanez

Oct 26, 2023

Hartford Toyota responded

Thanks for your feedback on your recent visit to Hartford Toyota. It's great to hear that Andie was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Team at Hartford Toyota

October 21, 2023

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Employee Rating

They were very kind courteous and very professional. I felt very at ease and they were very helpful in seeing to what I wanted in a car. I was very happy with the results of my purchasing a car with thi More

by Happybuyer
Recommend Dealer
Yes

Other Employees Tagged: Andie Montanez

Oct 22, 2023

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

September 22, 2023

Dealership Rating
Employee Rating

I’m very glad that we had an opportunity to buy our first new car through Toyota Hartford Superstore and definitely to mention about the sales person Ben who was really cool to explain all the details with p More

by esaiamutha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 24, 2023

Hartford Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Ben can do to assist you, please do not hesitate to let us know. We are always happy to help! The Team at Hartford Toyota

September 20, 2023

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Employee Rating

Great buying experience. Prompt response and updates on delivery. Were reachable and also very detailed on add ons and options. 1/31 - Reducing the rating for the referral More

by keshav.banyal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna (Bri) Garay

Sep 20, 2023

Hartford Toyota responded

Keshav, Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

Jan 31, 2024

keshav.banyal responded

1/31 - Please update on the above experience. At least you can call back after so many calls or message back.

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