Bill Ferguson
Bill Ferguson at Southern Team Hyundai Nissan Subaru Volkswagen

Bill Ferguson | Page 4

Rental Car Manager

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.1
141 Reviews

Bill made a big change in 1977 when he moved to Roanoke to continue his education and start his business career. He's now been in the automotive and trucking industry for over 20 years with stints in service and parts, and his extensive knowledge has been on display at First Team since 2009. Bill appreciates that First Team will go the extra step to make things right for their customers. Bill has been married for 30 years with two grown children, and his hobbies include golf and working in the yard.

4.1

141 Reviews

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141 Reviews of Bill Ferguson

May 15, 2024

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Employee Rating

This was my first purchase from this dealership. They are all AMAZING! I was super nervous. Being Deaf and all. But their customer service is A+!!! Thank you to Brandon and Southern Team who went ab More

by laura9769
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 13, 2024

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I have dealt with this dealership. No problems. I am driving my second Subaru as a deer took out the first one. More

by hndamom
Recommend Dealer
Yes

Other Employees Tagged: Marsha Wirt

May 14, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 09, 2024

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Thank you-well done. Happy with your dealership. Plan to continue with you in the future. More

by CAR2010COLLINS4
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Recommend Dealer
Yes
May 14, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 27, 2024

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The service was excellent. Everyone was very kind and helpful! Explained everything i a way I understood More

by DONNA.FRANCISCO63
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Recommend Dealer
Yes

Other Employees Tagged: Danielle Starkey , Mike Adams (Hyundai)

May 01, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 07, 2024

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All around great service. Very helpful and informative. Gave me options and did not push. More

by Ahollandamerica
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nicely , Logan Childress

Apr 10, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 07, 2024

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I have been dealing with this dealership for months due to oil consumption issues. I have been in the dealership almost weekly. My car has continued to have issues without any help. They are slow to diagno More

by MATTHEWSKRYSTA3
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Danielle Starkey , Mike Adams (Hyundai)

Mar 07, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Matthew. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

October 16, 2023

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Buying my Subaru was the easiest time I ever had. They did not waste my time like other dealers spending at least four hours waiting for "the manager" to approve. Everyone was polite and professional More

by gshorner
Recommend Dealer
Yes

Other Employees Tagged: Marsha Wirt, Linda Hamelberg , Trey Harrison

Oct 16, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Oct 16, 2023

gshorner responded

If I need to buy another car I’ll buy from you

October 14, 2023

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Wonderful people to work with friendly and welcoming . Always willing to help in any way possible with your situation. More

by KEJAWRCL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 16, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 13, 2023

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Everyone is so friendly and helpful. I felt very special. I don't worry about my car because I feel that Southern Team is very thorough in their inspections. I was helped getting my walk More

by debrae.burke57
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marsha Wirt, Keith Kelso, Mike Munsey, Maria Durham, Eric West , Delisa Alvis, Nate Parker, Austin Sherry

Oct 13, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 22, 2023

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Everyone was so great to work with. Upfront honest negotiations no hidden fees…was very pleased with whole process More

by asgowers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Kelso , Anthony Reynolds

Sep 25, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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