Dealer Reviews
Cars for Sale
Dealer Log In
Bret Hines
710 Reviews
Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.
Read more710 Reviews
Write a Review
710 Reviews of Bret Hines
January 11, 2026
Mustafa went out of his way to make sure I got the best service possible. He called and texted me to explain exactly what was going on with my car. He gets a 10 out of 10. There was an issue however with service possible. He called and texted me to explain exactly what was going on with my car. He gets a 10 out of 10. There was an issue however with my service. I was there for recall and a problem with my rear drivers light. I was told that the light was not an issue that BMW was responsible for (that the damage was from some kind of impact). There was no impact to the light and you can clearly see that there is a manufacturing problem with the light. More
by JennyT
Verified CustomerOther Employees Tagged: Mustafa Karimbaksh
January 07, 2026
Terrible service center! ! Always problems!! So tragic this is our fourth BMW and always a problem!!!!! ! Always problems!! So tragic this is our fourth BMW and always a problem!!!!! More
by soverbec
Other Employees Tagged: Carol Clark-Muniz , Dennis service department
January 02, 2026
Best customer service I had. Everyone here makes you feel like special and keep you Inform at all times with your vehicle work. Everyone here makes you feel like special and keep you Inform at all times with your vehicle work. More
by o_oscarin
Other Employees Tagged: Carol Clark-Muniz
December 13, 2025
Great service always at Rallye BMW. Everyone is helpful and a joy to be around. Everyone is helpful and a joy to be around. More
by J Money
Other Employees Tagged: Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino
December 11, 2025
Bret is a great help whenever I need service. He makes sure everything gets done and done in a timely manner. Your salesperson sells you your first car, the Rallye service department keeps you bu He makes sure everything gets done and done in a timely manner. Your salesperson sells you your first car, the Rallye service department keeps you buying the second, third and fourth one. More
by MCORSSEN2
Other Employees Tagged: Mike Kozlow, Christopher Blanco, Hasan Barakat, Danielle Dewling, Carlos Nieto
December 05, 2025
The people at arallye are always professional and knowledgeable. The service techs always get you in and out quickly and efficiently. Everyone always has a smile on their face , and willing to help knowledgeable. The service techs always get you in and out quickly and efficiently. Everyone always has a smile on their face , and willing to help with anything More
by STEVENBORG529
Other Employees Tagged: Christopher Blanco, Lenard Brechner, Hasan Barakat, Danielle Dewling, Cosmo Laurino, Richard Johnson
December 02, 2025
Rallye is a great dealership and treats their clients well! I always feel valued when I bring my car in for service. well! I always feel valued when I bring my car in for service. More
by EPCAP
Other Employees Tagged: Carol Clark-Muniz, Christopher Williams
November 21, 2025
The staff at Rally BMW is always outstanding! Attentive and thorough in their messaging. We have leased over 20 vehicles from Rally and that should say it all. Attentive and thorough in their messaging. We have leased over 20 vehicles from Rally and that should say it all. More
by DDINESMD
Other Employees Tagged: Brandon Tibbals
November 16, 2025
They Sucks sucks sucks sucks they broke something in my car and lied about it car and lied about it More
by KG
Other Employees Tagged: Christopher Blanco, Christopher Williams
