Brian Pelletier | Page 12

Communication was great. We were out of state buyers, video of vehicle was great very descriptive and clear to see. shipping was fast and good very happy. video of vehicle was great very descriptive and clear to see. shipping was fast and good very happy. More

by chrisollom Verified Customer Verified Customer

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I don’t know anything about other BMW dealerships at Furman BMW always it about family xox my M6 convertible is always pampered when at this service department... they make me feel like family! L Furman BMW always it about family xox my M6 convertible is always pampered when at this service department... they make me feel like family! Love my Master mechanic as well More

by Robert,Thor1234 Verified Customer Verified Customer

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I had a great experience with Ferman BMW. Rosy is an excellent salesperson and never makes you feel like you’re dealing with a salesperson. Overall the team at Ferman is really laidback and easy to deal excellent salesperson and never makes you feel like you’re dealing with a salesperson. Overall the team at Ferman is really laidback and easy to deal with while on the ball and professional. More

by cody46 Verified Customer Verified Customer

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My service was done in a timely and professional manner. I bought 4 new tires and had an alignment. The Ferman price was competitive and my tires were in stock. Nick Hawk always keeps me informed and makes I bought 4 new tires and had an alignment. The Ferman price was competitive and my tires were in stock. Nick Hawk always keeps me informed and makes my service experience enjoyable. More

by Jack Dennis Verified Customer Verified Customer

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Service department both (BMW and Mini) is excellent. They always treats me and my car like a VIP. The BMW genius is very knowledgeable and quickly answers my questions. Bob in parts always calls me to let m always treats me and my car like a VIP. The BMW genius is very knowledgeable and quickly answers my questions. Bob in parts always calls me to let me know when my parts arrive. Just overall a great experience at Ferman. More

by P4MAN2003 Verified Customer Verified Customer

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Tom is a great guy to work with, not pushy and very respectful, followed up with us a few times which is very thoughtful. Recommend!!!! respectful, followed up with us a few times which is very thoughtful. Recommend!!!! More

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Top notch service all the way around. They made the whole process a pleasure. I will be back again ! Thanks guys I’ll be back again for my families next purchase process a pleasure. I will be back again ! Thanks guys I’ll be back again for my families next purchase More

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Before I went to Ferman BMW I read reviews that were horrible. Personnel were curt, rude, obnoxious, and totally unprofessional. I found this to be totally untrue. I had an extremely pleasant experien horrible. Personnel were curt, rude, obnoxious, and totally unprofessional. I found this to be totally untrue. I had an extremely pleasant experience and would definitely recommend this dealership to anyone who was looking to purchase a high performance vehicle. I interacted with 6 people in the dealership and found them to be wonderful to deal with. And yes I purchased a wonderful vehicle More

by tjlaheyii Verified Customer Verified Customer

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Brian has been so amazing to work with - he goes above and beyond to help his customers whether it is sales or service - all with a smile and professionalism! and beyond to help his customers whether it is sales or service - all with a smile and professionalism! More

by nancyenglebert Verified Customer Verified Customer

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Your service department was very disappointing on the work and workmanship that was done on my vehicle ! I spent a lot of money at your dealership on my vehicle a lot of money to me is a paycheck to pay work and workmanship that was done on my vehicle ! I spent a lot of money at your dealership on my vehicle a lot of money to me is a paycheck to paycheck I wish I could just come in there and buy a brand new car and not worry about it but I’m not one of the rich ones in Palm Harbor !! Your service advisor and your service department is a rip off very disappointed on how a dealership operates I will never ever come to your dealership again I will never ever recommend your dealership to anybody ! Nick your service advisor and your service manager should be ashamed of themselves how they took care of me on the work that was done on my vehicle totally ripped me off . Thank you for asking me to do this survey which I don’t matter to you because it’s just gonna go in the trash ! Paul amato More

by PAMADO65 Verified Customer Verified Customer

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