Brockton Payette
Brockton Payette at Smith Motor Sales of Haverhill Inc
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Brockton Payette | Page 4

Sales

Smith Motor Sales of Haverhill Inc

420 River St
Haverhill, MA 01832

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4.9
223 Reviews

Grew up in Bethlehem NH, played baseball and was on the Franconia downhill Ski team. Graduated from Profile High School 1994 Served my country in the United States Marine Corps 1994-1998 I was stationed in 29 Palms California, Okinawa Japan, Camp Lejeune also was stationed at Camp Fuji which is at the base of Mt Fuji and Yes I did climb the mountain! My specialty was Communications Once I finished my 4 years in the Marines I worked for a communication company out of Wakefield MA. Started my automotive career working for Land Rover in Natick MA, moved over to Mercedes-Benz of Westwood. 15 years ago I found a home at Smith Motor Sales of Haverhill. "Great Family Owned Dealer"

Dealership Experience

21 yrs, 4 mos

Industry Experience

23 yrs, 5 mos

Languages Spoken

English English

4.9

223 Reviews

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223 Reviews of Brockton Payette

May 14, 2023

Dealership Rating
Employee Rating

Excellent customer service. Well informed staff, good quality customer relations. Effective service delivery and communication. More

by CHRISUWECHUE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 15, 2023

Smith Motor Sales of Haverhill Inc responded

Chris, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

March 05, 2023

Dealership Rating
Employee Rating

As a first time Mercedes Benz owner they are very knowledgeable of the vehicles they sell. More

by YANDELFRIAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Loren Goldstein

Mar 05, 2023

Smith Motor Sales of Haverhill Inc responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

February 19, 2023

Dealership Rating
Employee Rating

Very professional and helpful. This was the easiest car purchase I have ever made. I would highly recommend Smith Motors. Jennifer and Brock were great. More

by BERNARDM120
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Loren Goldstein , Jennifer Somerville

Feb 19, 2023

Smith Motor Sales of Haverhill Inc responded

Bernard, We are very happy to have provided you with such a positive experience! Jennifer and Brockton sincerely value your business and look forward to your next visit.

February 17, 2023

Dealership Rating
Employee Rating

Very professional, excellent service, I’m really satisfied with this. Amazing for sure. I will always have a good rate for this service! More

by RUTH2629.AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you, Ruth! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

February 05, 2023

Dealership Rating
Employee Rating

I went in to service my car and met salesman Brock and asked to see what was available. Brock offered excellent customer service - he listened to what I said I wanted. The entire process was EASY - transa More

by Shirlster1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Loren Goldstein, Roger Waugh

Feb 06, 2023

Smith Motor Sales of Haverhill Inc responded

Thanks for your feedback on your recent visit to Smith Motor Sales of Haverhill Inc. I'm glad to hear that Brock was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

January 31, 2023

Dealership Rating
Employee Rating

Loren was very professional and patient. He had my car ready and on time. I was very happy with his ability to get me the car in a timely manner. More

by TEACH917
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Loren Goldstein

Feb 01, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Loren delivered such a great experience!

January 29, 2023

Dealership Rating
Employee Rating

You tried all the rest and go to the best Smith motors of Haverhill Ma. More

by MMCLAUGHLIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2023

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

January 21, 2023

Dealership Rating
Employee Rating

Brockton was awesome, but Goldstein made a sexist comment that all women are high-maintenance, which was inappropriate. More

by J_NAZZARO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Loren Goldstein

Jan 22, 2023

Smith Motor Sales of Haverhill Inc responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you.

January 07, 2023

Dealership Rating
Employee Rating

The service center at Smith is amazing. Craig is the best and we keep coming back because of him and the team at Smith. More

by scotty2984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words for Craig and our team, and for taking the time to leave us this wonderful feedback! We look forward to seeing you again!

December 27, 2022

Dealership Rating
Employee Rating

They were very friendly and easy to work with. Brockton would always keep in touch with me through out the whole buying process. More

by STOFFALICIOUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Loren Goldstein

Dec 28, 2022

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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