Brockton Payette
Brockton Payette at Smith Motor Sales of Haverhill Inc
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Brockton Payette | Page 3

Sales

Smith Motor Sales of Haverhill Inc

420 River St
Haverhill, MA 01832

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4.9
222 Reviews

Grew up in Bethlehem NH, played baseball and was on the Franconia downhill Ski team. Graduated from Profile High School 1994 Served my country in the United States Marine Corps 1994-1998 I was stationed in 29 Palms California, Okinawa Japan, Camp Lejeune also was stationed at Camp Fuji which is at the base of Mt Fuji and Yes I did climb the mountain! My specialty was Communications Once I finished my 4 years in the Marines I worked for a communication company out of Wakefield MA. Started my automotive career working for Land Rover in Natick MA, moved over to Mercedes-Benz of Westwood. 15 years ago I found a home at Smith Motor Sales of Haverhill. "Great Family Owned Dealer"

Dealership Experience

21 yrs, 4 mos

Industry Experience

23 yrs, 5 mos

Languages Spoken

English English

4.9

222 Reviews

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222 Reviews of Brockton Payette

September 30, 2023

Dealership Rating
Employee Rating

I was very happy with those involved in my transactio from the beginning to the end. More

by GLENG100
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Loren Goldstein, Roger Waugh

Sep 30, 2023

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

September 10, 2023

Dealership Rating
Employee Rating

Great sales and service! Brock, Roger and Craig are fantastic. Wish they had a full time receptionist. More

by LABELSETC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Smith Motor Sales of Haverhill Inc responded

It's great to hear that Brock, Roger, and Craig were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

July 29, 2023

Dealership Rating
Employee Rating

Smith always is customer focused a family company. Craig is always very helpful. He solved a problem getting new tires after a blowout on the Masspike. More

by elliott_don
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 31, 2023

Smith Motor Sales of Haverhill Inc responded

Don, Thank you for taking the time to share your feedback with us. Craig and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 20, 2023

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Exceptional experience as always! Thank you for setting the bar! You have a customer for life! More

by JSANSONE1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Klinger

Jul 20, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 03, 2023

Dealership Rating
Employee Rating

So far so good…. was kept informed of delivery. Wish more time or classes given for operating instruction. However, I understand I can come by or call ant time with q More

by PMCDADE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Loren Goldstein

Jul 04, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. Congrats on your new vehicle! We're glad we were able to help, and we hope to see you again!

July 02, 2023

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Employee Rating

The team is customer service-oriented, professional and thorough. Delightful experience time and again over 30 years! More

by HACKETT.JIM
Service Price Transparency
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Recommend Dealer
Yes
Jul 04, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you so much, Jim, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

June 16, 2023

Dealership Rating
Employee Rating

In all honesty I can’t say enough positive things about my experience at Smith. From the very beginning working with Brock was amazing he was super helpful very knowledgeable and just had a nice dispositio More

by DSMAGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words! We look forward to sharing your compliments with our team and don't hesitate to let us know if we can further assist.

June 10, 2023

Dealership Rating
Employee Rating

Amazing sales team and outstanding service team all around great dealerships I would 100% recommend them Brockton take great care of us even after we already purchased our new car and the service team More

by NLAWRENCE2323
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 11, 2023

Smith Motor Sales of Haverhill Inc responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

June 01, 2023

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Employee Rating

Rim repair was better than expected! Very happy with the repairs that were done to my new car More

by SCOPPOLA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Coppola, Loren Goldstein

Jun 02, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you! Ben, Brockton and Loren appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

May 14, 2023

Dealership Rating
Employee Rating

Excellent customer service. Well informed staff, good quality customer relations. Effective service delivery and communication. More

by CHRISUWECHUE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 15, 2023

Smith Motor Sales of Haverhill Inc responded

Chris, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

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