Bryce Shibata

As a woman I've never felt comfortable going into auto shops or car related stores. I had heard that Maita Toyota had two women associates that I was thrilled to shop from. In the past I have dealt with m shops or car related stores. I had heard that Maita Toyota had two women associates that I was thrilled to shop from. In the past I have dealt with male associates and I have been disrespected and talked down to. I expected to be treated differently by women. However that was not the case. Not only were their skills lacking in parts service, they were rude and treated me like I was incompetent. I don't know how they even got hired at this establishment. I would rather get talked down to a little bit by male than have to deal with these very incompetent women. I believe their names were Susanna and Dee. I do not recommend this establishment because of these two women. One of them acted like a know-it-all like she knew better than me and the other one kept mumbling to herself and I couldn't even understand what she was saying. Needless to say, hopefully Toyota can hire more competent staff, especially women, because it makes women look bad. Also they need to regulate phones. I've seen several employees talking on the phone, using airpods, or just outright texting. It is mainly the cashiers. Please do better. More

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Maita is a great dealership. We have 3 cars serviced at this locatin and it is always a great experience. We have 3 cars serviced at this locatin and it is always a great experience. More

by rhonnaty396 Verified Customer Verified Customer

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I am always receiving a good quality service at Maita Toyota. People here are nice and friendly! Toyota. People here are nice and friendly! More

by rusetss Verified Customer Verified Customer

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From the time that I arrived to the time I lowest was appx 45 min. I had prepared myself for 3 hours. It was great. appx 45 min. I had prepared myself for 3 hours. It was great. More

by foman18 Verified Customer Verified Customer

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I’ve gotten to where I refuse to do reviews when I’m required to do written review with a dictate about number of words required to do written review with a dictate about number of words More

by GEFINE Verified Customer Verified Customer

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Good service, felt like they took a genuine interest to help and explain my car help and explain my car More

by jlaygui Verified Customer Verified Customer

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Everything was good and it took less than an hour, there was no need to wait long was no need to wait long More

by aiakhnitsa Verified Customer Verified Customer

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Amazing Beautiful Awesome Amazing Awesome Amazing Wonderful Awesome Amazing Beautiful Awesome Amazing Awesome Wonderful Amazing Customer Service from Beautiful People Wonderful Awesome Amazing Beautiful Awesome Amazing Awesome Wonderful Amazing Customer Service from Beautiful People More

by fivestarhomeimprovement Verified Customer Verified Customer

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Maita Toyota, based on my personal experience, appears to engage in disability discrimination, at least on the Service Department side. engage in disability discrimination, at least on the Service Department side. More

by NREITOR Verified Customer Verified Customer

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Our longtime Service Advisor Norbert had to leave so he asked Bryce to step in. My wife and I were both very impressed with Bryce for his overall knowledge and his great customer service. Our last minu asked Bryce to step in. My wife and I were both very impressed with Bryce for his overall knowledge and his great customer service. Our last minute appointment was not till Noon Saturday; we were concerned that our car would be ready before close of business that day. Bryce confidently advised us that our car would be ready that day. By 3pm we got the text to come get our car. Thank you Bryce!!! More

by NascarBilly Verified Customer Verified Customer

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