Caleb Vario | Page 5

Northside Lexus has always provided me with 5-star phenomenal customer service. From doing what they say and being extremely time-efficient, to being there after the purchase, they've always come thro phenomenal customer service. From doing what they say and being extremely time-efficient, to being there after the purchase, they've always come through for me. That's likely the biggest reason I've bought 4 cars from them over the past 12+ years. More

by SAAS0 Verified Customer Verified Customer

Report | Print

Since our first visit the dealership has provided exceptional customer service and attention to us as a customer. This has been our experience whether purchasing or dealing with service dept. We coul exceptional customer service and attention to us as a customer. This has been our experience whether purchasing or dealing with service dept. We could not ask for more attention as a customer. More

by TOM@HOEINC.COM Verified Customer Verified Customer

Report | Print

I have already informed in my previous survey. Northside lexus service has gone down significantly. The dealership used to be great in 2018 and is horrible now. Poor customer awareness and has no Northside lexus service has gone down significantly. The dealership used to be great in 2018 and is horrible now. Poor customer awareness and has no value for their time. Only expect to take money from customers. More

by nikhil chaube Verified Customer Verified Customer

Report | Print

Very nice, clean, everyone was friendly and professional, large inventory, plus the paperwork was not a long process. large inventory, plus the paperwork was not a long process. More

by svillar Verified Customer Verified Customer

Report | Print

This was the best car buying experience we have ever had. Doug was so caring and extremely helpful. Thank you again! Doug was so caring and extremely helpful. Thank you again! More

by cejohnson17 Verified Customer Verified Customer

Report | Print

Every visit to Northside Lexus is characterized by courtesy, respect, and professionalism. The dealership consistently demonstrates outstanding customer service. courtesy, respect, and professionalism. The dealership consistently demonstrates outstanding customer service. More

by RWE1 Verified Customer Verified Customer

Report | Print

I knew I could trust Nick to help me find another ES350. I purchased my first ES350 over 9 years ago with Nick and once I found out 2025 was the last year they would be putting the V-6 engine in I knew I ne I purchased my first ES350 over 9 years ago with Nick and once I found out 2025 was the last year they would be putting the V-6 engine in I knew I needed to trade my 2016 in for a new one. I loved my car and had no intentions of getting rid of it but that V-6 engine is what has given me confidence as driver so I called Nick and fortunately what I was looking for was on the floor room - it's now in my garage!! More

by debbiegilbride Verified Customer Verified Customer

Report | Print

I found the car online, set an appointment, I was out with the car within 1 hour! with the car within 1 hour! More

by Youngsonteam Verified Customer Verified Customer

Report | Print

This dealership could not have been any nicer in helping my husband and I with purchasing our new car. Every person was extremely nice, knowledgeable and very personable. Rex our salesman was nice, professi my husband and I with purchasing our new car. Every person was extremely nice, knowledgeable and very personable. Rex our salesman was nice, professional and kept us up to date as to when our vehicle would arrive and what the next steps were. More

by debbieanderson2002 Verified Customer Verified Customer

Report | Print

Northside Lexus provides world class service unparalleled by any other dealership. While the quality of the vehicles are very good, I have many choices in the brand of vehicle I can purchase. The reason I by any other dealership. While the quality of the vehicles are very good, I have many choices in the brand of vehicle I can purchase. The reason I keep coming back to Northside Lexus is because the service department is the best I have ever seen and the professionalism of the entire organization is unmatched by any other dealership. I am 61 years old and needless to say I have purchased many vehicles in my lifetime for myself, wife and kids. I have dealt with most every brand of vehicle and dealership there is during the course of my lifetime. NONE are as good as Northside Lexus. That is why I am loyal customer. More

by david.bat Verified Customer Verified Customer

Report | Print