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Carlos Roman
Carlos Roman at Universal Hyundai

Carlos Roman

Certified Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

Contact Me
5.0
148 Reviews

Dealership Experience

14 yrs, 2 mos

Industry Experience

14 yrs, 2 mos

5.0

148 Reviews

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148 Reviews of Carlos Roman

October 31, 2025

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Employee Rating

No pressure, Carlos Roman explain very well all the Santa Cruz features. I'm very happy with the purchase More

by truenegra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez

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Nov 28, 2025

Universal Hyundai responded

Thank you for your kind review! We’re happy to pass along your comments to the team here at Universal Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 25, 2025

Dealership Rating
Employee Rating

Great costumer service. Good deals, I love It so much. I definitely recommend it. My experience were so great More

by mariella_valle
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: darrin diaz, Miguel Resto, Carlos DeJesus, Ericmelec Rivera, Brian Cortes, Jennifer Cacciola, Justin Salazar, Michael Hernandez

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Nov 28, 2025

Universal Hyundai responded

Thank you, Mariella, for your comments on our team! We appreciate it and hope you have been enjoying your car! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 14, 2025

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Employee Rating

Carlos and Cesar are both great people and they have been very helpful and supportive in helping us get another vehicle and staying with the Hyundai family More

by altrujillo70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre

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Jun 14, 2025

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 28, 2025

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Employee Rating

Was very easy to work a deal in Universal Hyundai, my salesman Carlos Roman was very patient and fot a lot of knowledge about the Huundai vehicle. The process was seamless all the way. Thank to Carlos R More

by elenalararosario
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 03, 2025

Universal Hyundai responded

Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 26, 2025

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Employee Rating

My family and I have purchased at least 12 new cars & 2 preowned from this dealership. We know Adam from the beginning of being a customer at your location. Many years now. Once Adam moved to pre-owned car More

by franv23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Andres Garces

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Feb 27, 2025

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 24, 2024

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Employee Rating

Carlos was an absolute legend to work with! We’d recommend his services to anyone. More

by KLYNNJOHNSON2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos

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Nov 25, 2024

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that Carlos had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 14, 2024

Dealership Rating
Employee Rating

Great place to do business but could use a soda machine in the Hyundai sales building. More

by CHRISTYMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amir Alamaldin

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Nov 16, 2024

Universal Hyundai responded

Thank you for your review. Thank you so much for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 10, 2024

Dealership Rating
Employee Rating

Carlos is what makes me comeback to this dealership, thanks carlos for the help renewing once again our lease More

by JCUG1204
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Kristan

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Nov 11, 2024

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos met your expectations. Thank you again for choosing Universal Hyundai. We look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 08, 2024

Dealership Rating
Employee Rating

Fantastic service , Carlos Roman explained everything pretty good. He was very professional and the people in accounting was very informative. I am very satisfied with the experience. More

by WASHABERO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 09, 2024

Universal Hyundai responded

It's fantastic to hear that Carlos provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 30, 2024

Dealership Rating
Employee Rating

Carlos and the team are great salesman. No pressure and they listen to your needs More

by ENLSDAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera

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Sep 30, 2024

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that Carlos and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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