Cesar Tereso | Page 48

Great customer service. Prompt, professional and go above and beyond and beyond More

by Garster Verified Customer Verified Customer

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The service department employees have always taken the extra steps to make sure the routine maintenance as well as any warranty issues are handled with greatest detail, speed and professionalism. You driv extra steps to make sure the routine maintenance as well as any warranty issues are handled with greatest detail, speed and professionalism. You drive away with the assurance you can get to work on time everyday without fail and/or head off on a family vacation. More

by PENI.SNYDER Verified Customer Verified Customer

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Ferman BMW is the most exceptional dealership and the employees I worked with Alex, Mickey, Scott, and the service dept truly looked out for me, zero pressure, I felt so safe and comfortable there, for a employees I worked with Alex, Mickey, Scott, and the service dept truly looked out for me, zero pressure, I felt so safe and comfortable there, for all your purchase and service needs go see them, they are just great people! Oh and I love my new car!! Thank you Ferman Family. More

by Patricia Verified Customer Verified Customer

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Worked fast; kept me informed and friendly. Very professional but showed great interest in good communication. Very comfortable waiting area; they took me stain without an appointment professional but showed great interest in good communication. Very comfortable waiting area; they took me stain without an appointment More

by Harben Verified Customer Verified Customer

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Great service. I was in and out in less than an hour they even washed the car. I would recommend them to anyone for certain they even washed the car. I would recommend them to anyone for certain More

by fwsinc Verified Customer Verified Customer

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They have great service and were very knowledgeable about my vehicle when I brought it in and did not stop working until they found a solution.happy with their service ! my vehicle when I brought it in and did not stop working until they found a solution.happy with their service ! More

by Th2 Verified Customer Verified Customer

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Our Service Advisor, Cesar took good care of me; my new tires are great (grateful for the deal/discount); and I appreciate the timeliness of the BMW Service Department. tires are great (grateful for the deal/discount); and I appreciate the timeliness of the BMW Service Department. More

by Clearwater.Rez Verified Customer Verified Customer

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Very nice people and always helpful We purchased a 2021 Very nice people and always helpful We purchased a 2021 BMW and hope to receive the same good customer service we always get . Thank you Very nice people and always helpful We purchased a 2021 BMW and hope to receive the same good customer service we always get . Thank you More

by gregglasky Verified Customer Verified Customer

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Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great ser Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service More

by ec1983 Verified Customer Verified Customer

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Going down hill..actually did worst to my car than I took it in for.. communication among employee doesn't exist.. poor communication with customer. Customer service deteriorating. Jamie Anasee is the only it in for.. communication among employee doesn't exist.. poor communication with customer. Customer service deteriorating. Jamie Anasee is the only one there take seem to care More

by Jt33781 Verified Customer Verified Customer

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