Christine Klaben
Christine Klaben at Klaben Ford Lincoln
Refer Me

Christine Klaben | Page 22

General Sales Manager

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
1,458 Reviews

I started working at Klaben when I was 16 years old, answering phones and filing paperwork. Throughout my high school and college years, I took on various roles at the dealership which helped to expand my knowledge and understanding of the business. I started working in the Finance Department at the age of 23, while completing my MBA at the University of Akron. I had a strong curiosity and interest in Finance, mostly because of my love for working with people and numbers. I worked as a Finance Manager for 19 years, and transitioned to the role of Sales Manager in August 2021. I am proud to work for a company that grounds itself in customer loyalty and satisfaction and have enjoyed the relationships I have built with several of my customers over the years.

Dealership Experience

29 yrs

Industry Experience

29 yrs

Languages Spoken

English English

5.0

1,458 Reviews

Write a Review

1458 Reviews of Christine Klaben

August 03, 2021

Dealership Rating
Employee Rating

From the moment we arrived, we had such a great experience with Branden and the rest of the team at Klaben of Kent! Branden was incredibly helpful and made the entire experience of trading in my ve More

by s.gwolohan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Branden Johnson

Aug 18, 2021

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Branden here at Klaben Ford! If you're ever in need of more help, please let us know! Take care!

August 02, 2021

Dealership Rating
Employee Rating

You get an appointment easily you get your service taken care of with a lot of care and check nearly everything in the car and you get the car functioning like new and looking like new. I am a client for a More

by AChaoui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2021

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Aug 18, 2021

AChaoui responded

You dp a great job servicing tghe cars

July 29, 2021

Dealership Rating
Employee Rating

This is the third car I have purchased with Nate as the sales person and Christine as the financial manager. All of the experiences have been outstanding. They both go above and beyond to get answers and t More

by mnelson2996
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Bradford , Nate Bryant, Brandon Pritchett

Aug 13, 2021

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 27, 2021

Dealership Rating
Employee Rating

I have been a customer of Dave's for over 40 years. He is professional, knowledgeable, and helpful. Dave is always on top of everything. More

by Beva
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold, Richard Klaben, Tom Alcorn , Dave Mott

July 23, 2021

Dealership Rating
Employee Rating

Very professional very nice the way things should be handled They did what they said were they're going to do help me out of a bad situation would recommend anybody to go to them Klaben Ford is the bes More

by leoclark1923
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2021

Klaben Ford Lincoln responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 23, 2021

Dealership Rating
Employee Rating

Like all the people, all phases, but it takes to long for the process to conclude. We had appointment to close deal after deciding on a car 2 days before and it still took 2 hours, 1:45 to 3:45. Way to long! More

by JerryC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2021

Klaben Ford Lincoln responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 15, 2021

Dealership Rating
Employee Rating

Chris and Christine did a great job on a complicated new lease. Very professional throughout the process. It was great to visit with Rich Klaben again. More

by BT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Volk

Jul 22, 2021

Klaben Ford Lincoln responded

Hi, we appreciate your feedback on our Staff's outstanding service! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

July 14, 2021

Dealership Rating
Employee Rating

Easy to work with. Transparent pricing with no gimmicks or hidden fees. Great experience. In a time when a lot of dealers are taking advantage of the car shortage, Klaben was fair and honest. More

by kaadamo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Simon , Brandon Stahl

Jul 22, 2021

Klaben Ford Lincoln responded

Hi, thank you so much for your positive comments about Klaben Ford! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

July 13, 2021

Dealership Rating
Employee Rating

Michael and everyone at Klaben has always made my car buying experience so wonderful! This is my third vehicle I have recurved from Klaben and I have had nothing but great experiences with everyone! Than More

by RheannaHazelet
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Uzl II

Jul 22, 2021

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 09, 2021

Dealership Rating
Employee Rating

I have coming to Klaben for 10 years for new and used vehicles as well as service. The Klaben team is professional, courteous, and honest. I will always recommend Klaben to others. Thank you. More

by TGILLIAM61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cooney, Tom Alcorn , Patrick Sandy

Jul 22, 2021

Klaben Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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