Cole Nicholson
Cole Nicholson at Family Hyundai
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Cole Nicholson

Customer Care Specialist

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.9
7 Reviews
4.9

7 Reviews

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7 Reviews of Cole Nicholson

February 28, 2024

Dealership Rating
Employee Rating

After being quoted a price $9 K above what I expected at another dealership I went to Family Hyundai and, in less than 10 minutes had a fair quote. One hour later I was driving home. The employees all see More

by Jim02
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 28, 2024

Family Hyundai responded

Thank you, Jim, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 25, 2024

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Employee Rating

Fabulous. Have purchased several cars within our family and have never been disappointed!! Love our new car!! More

by Peggy30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 25, 2024

Family Hyundai responded

Thank you, Peggy, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! Congratulations on your new vehicle! We look forward to working with you again!

January 12, 2024

Dealership Rating
Employee Rating

Kudos to Cole the internet salesman who pointed me in the right direction when I was on location. Ricky was professional, knoledgable and likable unlike other dealerships I visited More

by HAMMERINONE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Gushi

Jan 12, 2024

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Cole and Ricky had the opportunity to provide you with great service. We thank you for choosing Family Hyundai!

November 14, 2023

Dealership Rating
Employee Rating

The salesman are extremely helpful and kind Pleasant considerate and very friendly. Very knowledgeable and able to answer all of my questions More

by JUDYGAIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Family Hyundai responded

Judy, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

November 05, 2023

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Employee Rating

Clearly had a vibration with the brakes @ 20 mph. sold me the vehicle that way. Sales manager wouldnt approve the brakes to be fixed. More

by GUY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Lechowicz, Toni Ivanovic, Mike Majors , Cory Keller

Nov 09, 2023

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 19, 2023

Dealership Rating
Employee Rating

Courtney and Cole where very helpful with all of my questions . When i arrived cars where ready to look at . Chris powers was a great help answering questions on the selected vehicles . I will be in c More

by donny
Recommend Dealer
Yes

Other Employees Tagged: Courtney Mearns, Chris Powers

Oct 20, 2023

Family Hyundai responded

Thank you for your business and this review, Donny. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Oct 20, 2023

donny responded

Please keep me updated on current incentives for new cars . Still looking for a vehicle used or new. Thanks

August 07, 2023

Dealership Rating
Employee Rating

Bob Ross helped clear up my car situation efficiently. He directed me to Corey the salesman who was nice and got me the vehicle i wanted with most of the features i liked. Overall a great experience! More

by GSEPUTIS
Recommend Dealer
Yes

Other Employees Tagged: Bob Ross, Maverick Watson , Cory Keller

Aug 09, 2023

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Cory here at Family Hyundai.

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