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Colin Kufahl
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Colin Kufahl | Page 11
Service Advisor
Luther Kia of Inver Grove
1470 50th Street East
Inver Grove Heights, MN 55077
113 Reviews
113 Reviews
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113 Reviews of Colin Kufahl
November 23, 2018
Great team Great service! I always enjoy going to this dealership they are very quick, friendly, Knowledgeable and accommodating! Atmosphere is great! Love the coffee as we I always enjoy going to this dealership they are very quick, friendly, Knowledgeable and accommodating! Atmosphere is great! Love the coffee as well! 😁 Would absolutely recommend! More
by Maggie1967
Verified Customer
Helpful 
November 15, 2018
Extremely professional. The workers at Luther Nissan are top notch employees, I trust them when they reccomend something being replaced. I like how they explain what they The workers at Luther Nissan are top notch employees, I trust them when they reccomend something being replaced. I like how they explain what they are doing and what needs to be done More
by TERESA.KLOETZKE
Other Employees Tagged: Michael Wagner, Kathy Heitzinger, Meaghan Tobin , Robin Dreyer
November 10, 2018
Always a great experience Everyone goes the extra mile. Always a great experience. I lost a back panel and Scott found by the spare tire. I would have never thought of looking Everyone goes the extra mile. Always a great experience. I lost a back panel and Scott found by the spare tire. I would have never thought of looking there More
by prettybritty80
Other Employees Tagged: Scott Nemitz
November 09, 2018
Disappointed. I brought my vehicle to your Nissan dealership to get warranty work done. After leaving my vehicle there over night I was informed that only 1 of my w I brought my vehicle to your Nissan dealership to get warranty work done. After leaving my vehicle there over night I was informed that only 1 of my warranty issues would actually be covered by my warranty, and it was going to cost over $900 to fix the others. I called Tanner Nissan in Brainerd, where I purchased my Rogue from, and they ensured me that these issues are covered by my warranty. After calling your dealership to talk through it, I was again told that they would not be covered and you would not complete the work without payment. I left your dealership out my $100 deductible, upset, and with a long drive ahead of me with a damaged vehicle. I ended up bringing my Rogue ALL the way to Brainerd (4 hours away from home), they completed the work COMPLETELY, 100%, NO QUESTIONS ASKED, covered by my warranty. Not only that, but for my troubles they did not even require for me to pay the $100 deductible again. THAT is the difference in good and bad customer service. Brainerd went above and beyond to FIGHT for my warranty coverage, got me a free rental vehicle for the night, and did not request payment. All that I was told by you was "no." You need to take a lesson out of their book and step up your customer service game. Why was it so easy for them to get these items covered by my warranty, yet impossible for you? What is the point in paying so much for my warranty if you're not even going to help me get things fixed? More
by roxy1234
Other Employees Tagged: Greg Isham, Adam Bistodeau, Michael Wagner, Nik Novotny, Kathy Heitzinger, Scott Nemitz, Taylor Minners, Ken Graf , Robin Dreyer
November 08, 2018
Fantastic I don’t remember who helped me but everyone there is always so nice and welcoming. Thank you so much for doing the best you can! I don’t remember who helped me but everyone there is always so nice and welcoming. Thank you so much for doing the best you can! More
by jjw99189
Other Employees Tagged: Greg Isham, Adam Bistodeau, Michael Wagner, Nik Novotny, Scott Nemitz, Taylor Minners, Ken Graf , Robin Dreyer
November 02, 2018
The experience was exceptional this time around Colin and Megan were great. Colin got me all set up and signed in and when Colin was with another customer when I had a question to ask Megan stepped Colin and Megan were great. Colin got me all set up and signed in and when Colin was with another customer when I had a question to ask Megan stepped in and took care of it. I was only recommended what I needed for this repair. Usually wherever you go they will make unnecessary recommendations you don’t even need. My past two experience have been good at this dealership. I have had previous bad experiences here. You may ask why did go back? I had a coupon and I knew what to look for when unnecessary recommendations are made. The coupon was too good to pass up for an oil change. My experience on Wednesday and previously for the oil change were great. I give them credit this time. I can’t leave out the mechanic that did the work. He did a great job. I apologize I forgot his name but it might of been Scott. I could be wrong. More
by tdkbeavogui
Other Employees Tagged: Meaghan Tobin , The mechanic
November 02, 2018
Lubrication job Handled promptly & efficiently! Good personnel very customer service oriented! Wait time minimal! Good experience! Nice waiting room with some r Handled promptly & efficiently! Good personnel very customer service oriented! Wait time minimal! Good experience! Nice waiting room with some refreshments! Sensitive to needs of customer! More
by donwaltz
October 30, 2018
Great Buying Experience Scott had the car ready for a test drive, and when we returned had all the paperwork ready. We were able to put down a small amout to hold the car unt Scott had the car ready for a test drive, and when we returned had all the paperwork ready. We were able to put down a small amout to hold the car until we could finish using our tradein, and then the purchase was smooth as glass. Would recommend as a low preasure dealer any time. More
by B1indSquirre1
Other Employees Tagged: Scott Holerud, Ryan Anderson, Terry Presler
October 28, 2018
New Nissan Rogue Tyler and Craig were great. They both Made me feel very comfortable in this process and buying my first car. I will recommend them to anybody wanting Tyler and Craig were great. They both Made me feel very comfortable in this process and buying my first car. I will recommend them to anybody wanting to buy a new car. More
by tayheltne
Other Employees Tagged: Craig Brink, Ryan Anderson, Tyler Schwinn
October 24, 2018
Amazing and speed lighting fast service! No issues when pulling in as the service team had everything and more on file! Felt like family almost! They offered more than what I came in for like No issues when pulling in as the service team had everything and more on file! Felt like family almost! They offered more than what I came in for like a vacuum and car wash! Brownie points! In and out in 30 mins which was under the estimated time! I will always travel out of my way to have my vehicle serviced at your location! More
by heatherann88
