Crystal Thompson
Crystal Thompson at Toyota of Cleveland

Crystal Thompson | Page 10

Finance Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
471 Reviews

After working in a BHPH industry for almost 16 years, I recently joined the Toyota of Cleveland family. It is my goal to make each individual sales process as smooth and enjoyable as possible, ensuring you have a pleasant experience. I love working with people and making a difference in each person's day.

5.0

471 Reviews

Write a Review

Dealership Experience

6 yrs

Industry Experience

21 yrs, 6 mos

Languages Spoken

English English

471 Reviews of Crystal Thompson

July 27, 2025

Dealership Rating
Employee Rating

3rd purchase! Alfred Odister has always treated me well, and this is my preferred Toyota dealer! Starts at the Top and Monte and team are professional through and More

by RAP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 29, 2025

Toyota of Cleveland responded

Thank you for your continued business and loyalty to Alfred and our team here at Toyota of Cleveland! We are grateful for your kind words, and we look forward to working with you again in the future!

Jul 27, 2025

RAP responded

Outstanding as always!

July 26, 2025

Dealership Rating
Employee Rating

The experience of buying a new car was fantastic, thanks to tyler at toyota of cleveland!. The carbuying process was initially dreaded, but tyler made it incredibly smooth and enjoyable. They were friendly More

by tashavaske23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 28, 2025

Toyota of Cleveland responded

Hi Tasha, we're very pleased to hear that Tyler made your car-buying experience smooth and enjoyable. We truly appreciate your feedback, and we'll be sure to share this review with him. Thank you for choosing Toyota of Cleveland. Enjoy your new car!

July 18, 2025

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Employee Rating

Tyler and everyone at Toyota of Cleveland are amazing. I could not be happier with the service and deals that I received, buying a new vehicle can be very stressful and I would recommend this place to any More

by Colebabyy93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2025

Toyota of Cleveland responded

Thank you for your confidence in Tyler, Monte, Crystal, Jason, and the team! We are thrilled that you had such a positive experience and we hope to welcome you back to Toyota of Cleveland in the future. Safe travels ahead!

July 14, 2025

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It had been 10 years since I purchased a new "used" SUV. I live in Dallas, Georgia and my son typically finds the vehicle for me then I drive and purchase it. This was a last minute, last day of the month More

by kenda.johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2025

Toyota of Cleveland responded

Hi Kenda! Thank you for sharing your feedback about Mike, Michael, and Crystal! We are proud to have earned your business, and we hope you love your 2021 Toyota Highlander Platinum. Safe travels from everyone at Toyota of Cleveland!

July 12, 2025

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This is my second vehicle with Toyota of Cleveland. Very helpful and courteous. Worked hard to find just the right vehicle!!! Austin kept me informed throughout it all, and did so with a super attitud More

by ashus37421
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Justin Chretien, Austin Calfee

Jul 23, 2025

Toyota of Cleveland responded

Hi Ashu! We appreciate your returning business and your recommendation of Austin and our team! Thank you for choosing Toyota of Cleveland. We wish you many safe miles ahead!

July 05, 2025

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They are very friendly and listen to what you want in a vehicle then try to find what fits your needs. More

by Lastn54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Lewis

Jul 07, 2025

Toyota of Cleveland responded

Thank you for sharing your positive feedback! We are happy to hear that our team was helpful and attentive to your needs! Safe travels!

July 02, 2025

Dealership Rating
Employee Rating

My wife and I recently purchased a Toyota GR86 from this dealership. The experience was very good. Our Sales Team were Michael and Mike, and they were excellent! Crystal performed the financing, and she w More

by jconyers51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 03, 2025

Toyota of Cleveland responded

Thank you for the fantastic feedback! We're delighted to hear that Michael, Mike, and Crystal provided a great experience at Toyota of Cleveland. Enjoy your new Toyota GR86!

July 01, 2025

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We recently purchased a used Mazda CX-9 from Toyota of Cleveland and the experience was wonderful. Very little pressure to purchase quickly. The salesperson, Callaway Covington was very attentive and quic More

by Jam1880
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Callaway Covington

Jul 02, 2025

Toyota of Cleveland responded

Hi Jam, thank you for sharing your positive experience with us at Toyota of Cleveland! We're delighted to hear that Callaway and Crystal provided attentive service and made the process smooth. We look forward to assisting you again in the future!

June 30, 2025

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Employee Rating

Callaway was my salesman. Fantastic. ten out of ten, definitely would recommend. Fifteen words now. More

by weirdcellodude
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2025

Toyota of Cleveland responded

We really appreciate you taking the time to leave Toyota of Cleveland this awesome review, thank you!

June 30, 2025

Dealership Rating
Employee Rating

I was dreading starting the search for my next car, but my experience at Toyota of Cleveland was great! Kenny Jones was really helpful, knowledgeable, and not pushy at all. My car buying experience was ver More

by Alison M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Jones

Jun 30, 2025

Toyota of Cleveland responded

Alison, we're delighted to hear that Kenny and Crystal made your car buying experience pleasant at Toyota of Cleveland! Enjoy every moment with your new 4Runner!

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