DJ Tramp | Page 15

From 'root canal' to a 'great experience'! I am well into retirement and over the years have purchased somewhere from two to three dozen cars, vans, suvs, sports cars, etc. etc! I have hated t I am well into retirement and over the years have purchased somewhere from two to three dozen cars, vans, suvs, sports cars, etc. etc! I have hated the experience for the last couple of dozen years! Right next to a root canal on my 'least favorites' list! And, my last and only car built in Asia was a Datsun 240 Z, British Green and I had to have it! I have a lot of friends that swear by their Subaru of various models so my wife and I decided to take a look at the Subaru. Our last statement as we left the house was that 'we are not buying a car this year'! Spent two pleasant and informative hours that afternoon with a very talented and knowledgeable sales person and left the dealership knowing that if the dealership wanted to work with us to buy a car that we would do it. Less than 24 hours later we were working with the 'finance' person to get all the paperwork squared away and even that was an okay experience which took no longer than 15 minutes. We are two days into ownership and loving it! When we buy our next car we will buy from this lady! We sure hope that she is still selling the Subaru brand! More

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Great Service From the moment I walked in, Tucson Subaru was the best as far as service was concerned and it helps that their cars are great as well. They were very From the moment I walked in, Tucson Subaru was the best as far as service was concerned and it helps that their cars are great as well. They were very informative and extremely helpful. They made my car choice easy. More

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Great experience This was the easiest car buying experience ever. Everyone was very helpful and professional. I will be using them next time I need service or need to This was the easiest car buying experience ever. Everyone was very helpful and professional. I will be using them next time I need service or need to purchase another vehicle. More

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Great staff The staff at Tucson Subaru was very friendly, and helpful. Very professional and willing to help you. Joe micoletti was very helpful with the car buyi The staff at Tucson Subaru was very friendly, and helpful. Very professional and willing to help you. Joe micoletti was very helpful with the car buying purchase. Highly recommended. More

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Smooth, simple, friendly and easy. We felt very comfortable from the beginning communication with textsand emails. We felt served; not chased, pressured or ignored. Was very enjoyable. We felt very comfortable from the beginning communication with textsand emails. We felt served; not chased, pressured or ignored. Was very enjoyable. Nice people here. More

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Got what I Wanted Quick, easy, and thorough -- got what I wanted in a smooth operation both with sales and with financing. From front office to back office, it all wen Quick, easy, and thorough -- got what I wanted in a smooth operation both with sales and with financing. From front office to back office, it all went very well. CJ, DJ, and Louis make a great team! More

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Blown away! My experience here was a very pleasent. Everyone was so nice and helpful, Rudy was awesome, very knowledgeable, friendly and helpful. This dealership My experience here was a very pleasent. Everyone was so nice and helpful, Rudy was awesome, very knowledgeable, friendly and helpful. This dealership is hands down the best ive ever been to! They got me in and out with a good deal and a amazing car! Couldnt be happier. Outstanding place and people to purchase a car from! More

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Best car buying experience ever Worked with Jennifer Duran. Entire experience was simplified and she demonstrated great communication skills to help us select the right car at the ri Worked with Jennifer Duran. Entire experience was simplified and she demonstrated great communication skills to help us select the right car at the right price. All the employees of this dealership that we met were on the same page with a 'customer first' attitude. More

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Great Experience at Tucson Subaru My husband and I viewed a particular used vehicle and worked mainly with Kevin Gribble. Everyone was friendly and the service was great. We came by w My husband and I viewed a particular used vehicle and worked mainly with Kevin Gribble. Everyone was friendly and the service was great. We came by without an appointment and Jack was very helpful until Kevin Gribble was available. We would be delighted to buy from this dealership if we find the right vehicle. Kevin spent time with us and answered all of our questions. More

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Fantastic! A wonderful experience! And it all started with Kevin Woessner, my sales consultant, greeting me with a very friendly "Hello". Kevin answered all my A wonderful experience! And it all started with Kevin Woessner, my sales consultant, greeting me with a very friendly "Hello". Kevin answered all my questions. Even after going onto the Subaru website to look at the various options, I still had multiple questions for Kevin, and he answered all of them in a cordial manner; very professional, never condescending. After making my decisions on what to buy and which options, I was off to the Finance Department, where I met Curt McHenry. Curt reviewed everything I had agreed to with Kevin. He then explained a few additional options; never being impatient, and reviewed the pros and cons for each. Curt let me make the final decisions. Curt made the financial arrangements and agreement easy to understand. Another professional experience. While the car was being readied, Kevin took me over to the Parts Department, where I was introduced to Derek Monetti, my parts advisor. Derek set up the order for a few options that were not in stock, and told me right then and there when they world arrive. Now, that's professional. Next stop, scheduling... Kevin escorted me to the Service Department where I was introduced to Dan Ford. Dan scheduled the installation of the new parts on a date and time that fitted my (sometimes hectic) schedule. Again, very professional. My new car was ready to be driven away when Kevin did a very wonderful thing: he went over all the buttons, and knobs, and switches with me. But wait, the story isn't over... Kevin excuses himself, goes back into the showroom, and the Sales Manager, Loren Henry, comes out to personally thank me for my purchase of a new 2016 Subaru Forester! Wow, I thought, what a nice touch. Then Kevin appears with a bouquet of 12 red roses. WOW! Now that makes a woman feel special! I would certainly unconditionally recommend Tucson Subaru to everyone looking to purchase a new (or used) vehicle. And it's not just because of the roses; it's because of Kevin, Curt, Derek, Dan, and Loren, whose good nature, helpful manner, and professionalism made my experience a real joy. Every time I look at my new car, I smile. Thanks fellas. More

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