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Dario Gomez
Dario Gomez at Mark Christopher Auto Center

Dario Gomez

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.4
38 Reviews
4.4

38 Reviews

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38 Reviews of Dario Gomez

August 10, 2025

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Employee Rating

Most of the time the employees were nice and helpful and were attentive the only thing was the waiting period of 4 hours More

by KARENANGUIANO11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose

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Aug 10, 2025

Mark Christopher Auto Center responded

I truly appreciate your time in sharing your feedback, Karen. It's great to hear that our staff was helpful and attentive during your visit at Mark Christopher Auto Center. Our team understands that a 4-hour wait can be lengthy, and we're continually looking for ways to improve our service timelines. We appreciate your patience and hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2025

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I am extremely disappointed that I’ve had to bring my truck in three separate times for the same radio issue. I was informed that the radio had been replaced with a brand-new unit, yet the problem has pe More

by 94angelica.flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nobu Damon, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Julie Escobar, Juan Fletes, Joe Lopez

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Aug 01, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Angelica. I understand how frustrating it must be to have ongoing issues with your new truck's radio, especially after multiple visits. We truly appreciate your feedback and want to ensure we address this matter promptly. Please contact me directly at Mark Christopher Auto Center so I can work towards a resolution and get your truck back to its optimal performance. Your satisfaction is important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 29, 2025

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They treated my wife great and took care of car We are pleased with the service More

by robert
Recommend Dealer
Yes

Other Employees Tagged: Dario Gomez

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Jul 29, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Robert! We're thrilled to hear that you and your wife had a great experience at Mark Christopher Auto Center. It's fantastic to know you were pleased with the service and that we could take care of your car. We appreciate your support and look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 27, 2025

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Employee Rating

Got my tires rotate they did not even put air in my tire I think that's a shame. More

by jsynagogue62@yahoo.com
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 27, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you taking the time to share your experience with us regarding the tire rotation at Mark Christopher Auto Center. I understand your concern about the air pressure in your tires, and this is certainly not the level of service we strive to provide. I encourage you to reach out to me directly so we can discuss this issue further. Thank you again for your input, and we hope to improve your experience next time. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2025

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Employee Rating

Always a great experience never a bad time one of the reasons I come here More

by PCACCATINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes, Joe Lopez

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Jul 24, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! I'm thrilled to hear that you've consistently had a great experience at Mark Christopher Auto Center. I appreciate your loyalty, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2025

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They don’t tell the customer about extra service they do and they charge the customer for it More

by SAMABC9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nobu Damon

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Jul 25, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your concerns regarding the communication about additional services at Mark Christopher Auto Center. We strive to provide transparency with all our services and believe it's important for our customers to be fully informed. If you would like to discuss this further, please feel free to reach out to me directly. Your feedback helps us improve, and I appreciate you bringing this to our attention. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 15, 2025

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Employee Rating

If you see my RO history the previous service wrote did a poor job. She would never call me for vehicle parts that had arrived. So i finally ask for a different writer. He was able to take care of my concer More

by Yv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chelsea Jose

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Jul 15, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you sharing your experience with us at Mark Christopher Auto Center. It’s great to hear that Darius was able to address your concerns and take care of the necessary repairs on your XT5. Your satisfaction is important to us, and I'm glad you’re considering keeping your vehicle. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 14, 2025

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Employee Rating

no service under the hood at all ( except changing oil . ) will not recommend service its the 3rd time that i had no service under the hood. More

by VMMARFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 15, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your experience regarding the lack of service under the hood at Mark Christopher Auto Center has been frustrating for you. I appreciate you bringing this to our attention and would like to encourage you to reach out to me directly, so we can discuss your concerns further. Your satisfaction is important to us. . Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 14, 2025

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Employee Rating

We receive nothing but respect from Mark Christopher when we visit. Jeff and Dario have been wonderful to work with during the two visits needed for oil change service and maintenance of our Cadillac XT4. Th More

by JOE@SJDINC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi

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Jul 15, 2025

Mark Christopher Auto Center responded

Thank you for your kind words, Joe! I'm thrilled to hear that you received respect and excellent service from Jeff and Dario during your visits for your Cadillac XT4's oil change and maintenance. Your satisfaction is our priority at Mark Christopher Auto Center, and we appreciate you taking the time to share your experience. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 07, 2025

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Employee Rating

I purchased my car from Mark Christopher and only Mark Christopher performs service on my vehicle. This last time I had my car in for service was my best experience because of Nobu Damon. He knows how to More

by MKCDTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon, Julie Escobar

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Jul 07, 2025

Mark Christopher Auto Center responded

Thank you for your feedback! I am glad that your recent service experience at Mark Christopher Auto Center was your best yet, thanks to Nobu. We appreciate your loyalty and are committed to providing the best service for your vehicle. We look forward to seeing you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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