Daryl Callahan | Page 23

Sales, service and most importantly administration. .top leadership. Retail is a tough business, But they do an excellent job of it. I have been a customer using MANY different car dealers and ma .top leadership. Retail is a tough business, But they do an excellent job of it. I have been a customer using MANY different car dealers and manufacturers . None have come close to the respect and level of competence that drives there business . More

by FAM1712 Verified Customer Verified Customer

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Kurt was very helpful and informative. He wasn’t pushy. He gave us accurate information and timing and communicated well He wasn’t pushy. He gave us accurate information and timing and communicated well More

by TINA.CAVALLO Verified Customer Verified Customer

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Always a clean, comfortable waiting area for service. Especially, the work area. Everyone is always pleasant. Especially, the work area. Everyone is always pleasant. More

by Drivers112 Verified Customer Verified Customer

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We just bought our fourth in 15 years from DCH Wappingers Falls Toyota. We didn't want to be buying in early 2022 with vehicle demand high and supply constrained, but suddenly our remaining non-Toyota had a Falls Toyota. We didn't want to be buying in early 2022 with vehicle demand high and supply constrained, but suddenly our remaining non-Toyota had a catastrophic failure and we were needing a reliable car ASAP. I texted the salesperson who handled our previous purchase and he got back to us promptly with our options. We made our choice, and six weeks later, we drove away in a new car that fully met our requirements, at a fair price, with minimum hassle. More

by not2beShared Verified Customer Verified Customer

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Sales man was so helpful and so easy to work with Matthew Rivera I will recommend it to family and friends Rivera I will recommend it to family and friends More

by RSUGERSNAP Verified Customer Verified Customer

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Helpful, returned my calls & texts answered any questions we had and explained details to us we had and explained details to us More

by LULAMB16 Verified Customer Verified Customer

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My experience with DCH Wappingers Falls Toyota was a good one. The salesman was knowledgeable and I was comfortable doing business with him. one. The salesman was knowledgeable and I was comfortable doing business with him. More

by Jquatrochi Verified Customer Verified Customer

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Our experience was extremely frustrating. Our negative experience occurred once they found out we had a corporate discount. They made it know that they were not happy about giving us this di Our negative experience occurred once they found out we had a corporate discount. They made it know that they were not happy about giving us this discount. We ordered our car. Then we decided to go with our own local bank. It then became extremely difficult to work with sales department. We left several messages with our sales person to give us the exact amount of the car purchase. In addition, the bank called. No response!!! With only 1 hour before the bank closed, they responded to the bank. To make matters worst, the dealership provided 3 different amounts we owed. So the bank cut a check and we ended up having to put some on our credit card. The last straw was when they showed us the car, it was not the one we had picked out. The interior was totally a different color. They told us we could wait another two weeks if we really wanted the car we wanted. To top it off, we found plugs in the glove compartment when we got home that needed to be placed in the undercarriage of the car. We called another dealership who helped us. On a positive note, we love driving the car. More

by Mbtdws Verified Customer Verified Customer

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Cant give excellent. ..protection package for tire includes nitrogen fill so low pressure sensors dont come on in.winter. After 3 days of driving 2 different sensors came ..protection package for tire includes nitrogen fill so low pressure sensors dont come on in.winter. After 3 days of driving 2 different sensors came on Tire pressure on new filled tires where 25-26 lbs...door sticker states 30-33...i filled with 30 and now no issues...filled correctly at dealership??? License bracket upside down. Was only dealership or 4 that i visited that greeted me after entering door... Finance manager was great. More

by TEALDUCKHUNTER Verified Customer Verified Customer

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I purchased a Certified Used Vehicle. I am also a repeat customer at DCH. In January, I had an urgent need for another vehicle, but I was out of town. Mike Newsham, helped me out when I f I am also a repeat customer at DCH. In January, I had an urgent need for another vehicle, but I was out of town. Mike Newsham, helped me out when I found a vehicle on the dealers website. He took and sent me additional pictures of the vehicle and communicated with me regularly, by phone and text. Daryl Callahan, the Sales Manager, was also great at resolving a few issues I had. They’re a great team at DCH. I would recommend them to anyone shopping for a New, or Used vehicle in the Mid Hudson Valley. More

by VYAUDINO22 Verified Customer Verified Customer

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