David Grieco | Page 2

Toyota of Scranton responded

BTHOMAS904, Thank you for the great feedback! We truly appreciate your loyalty over the years, and we’re so glad to hear that Dave has consistently kept you informed and taken such great care of your service needs. He takes a lot of pride in making sure our guests receive honest recommendations and the best possible experience. We look forward to seeing you again at Toyota of Scranton! Warm regards, ~The Service Team

Toyota of Scranton responded

RJANUS, Thank you so much for the wonderful review! We’re thrilled to hear you feel our Service Department and Collision Center are top notch. We’re also glad our team kept you informed about any additional services needed, including pricing and timing, so there were no surprises. Most importantly, we appreciate knowing you feel confident that everything was completed properly and that your vehicle is safe to drive. Thank you for choosing Toyota of Scranton—we truly value your trust! Warm regards, MJ Preno Vice President of Guest Experience

Toyota of Scranton responded

NOFLEAS1, Thank you for taking the time to share your experience! We’re glad to hear everything went well and that our team was prompt, courteous, and knowledgeable. It’s also great to know you found the waiting area comfortable and your visit pleasant—even for a service appointment. We truly appreciate your kind words and look forward to taking care of you again. Warm regards, ~The Service Team Toyota of Scranton

Toyota of Scranton responded

Hi Wendy, Thank you for sharing this kind feedback. We’re so glad to hear that David’s clear communication and consistency make such a difference in your service experience. It means a lot that you choose to schedule your appointments with him because of the trust he’s built. We truly appreciate your loyalty and look forward to continuing to take great care of you. Warm regards, ~The Service Team Toyota of Scranton

Toyota of Scranton responded

MTWINING, Thank you for the great feedback! We’re so glad to hear you had an excellent experience with our service department and found our customer service and shuttle helpful. We truly appreciate you choosing Toyota of Scranton and look forward to seeing you again. Warm regards, ~The Service Team Toyota of Scranton

Toyota of Scranton responded

RDIBLASI, Thank you for your continued trust and kind words! We’re so glad to hear that you consistently receive great service and timely updates—it means a lot to our entire team. We’re proud of the people who work here and appreciate you being part of the Toyota of Scranton family. We look forward to taking care of you again. Warm regards, MJ Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

SLMCNIC, Thank you for the wonderful feedback! We’re glad to hear your service experience was excellent and that the wait time worked well for you. It’s great to know that David took the time to explain everything clearly and made your visit a pleasant one. We appreciate you choosing Toyota of Scranton and look forward to seeing you again! Warm regards, ~The Service Team Toyota of Scranton

Toyota of Scranton responded

MSERNAK, Thank you for the wonderful feedback! We’re happy to hear your vehicle is always well cared for and that our team’s professionalism stands out. It’s great to know you feel comfortable waiting in our lounge—we work hard to make it a welcoming space. We truly appreciate you choosing Toyota of Scranton! Warm regards, ~Toyota of Scranton Service Team

Toyota of Scranton responded

MOZARTX700, Thank you for sharing this! We’re so glad to hear that our team is able to work around your busy schedule and make the process easier for you. Understanding your time constraints is an important part of taking care of our guests, and we appreciate the chance to serve you. We look forward to helping you again at your next visit! Warm regards, ~Toyota of Scranton Service Team

Toyota of Scranton responded

suscon535, Thank you for sharing this! We’re so glad your one-year service visit went smoothly and that everything met your expectations. It’s great to hear the café voucher added a little extra enjoyment to your time with us. We truly appreciate you choosing Toyota of Scranton and look forward to seeing you again! Regards, ~Toyota of Scranton Service Team