David Grieco | Page 2

Toyota of Scranton responded

KDWEG, Thank you so much for your kind words and continued trust in Toyota of Scranton over the years. We truly believe every guest and every vehicle matters, no matter the age or mileage, and we’re so glad that commitment has been reflected in your experiences with us. David Grieco and our team work hard to provide courteous, helpful service, and your recognition means a great deal. We appreciate your recommendation and look forward to being here whenever you need us! Warm regards, ~The Service Team Toyota of Scranton

Toyota of Scranton responded

FENNERALISSA1, Thank you for sharing your first service experience with us. We’re so glad Stephanie made it a positive one by being kind, informative, and taking the time to explain everything clearly. We know a first visit sets the tone, and we appreciate the opportunity to earn your trust. Thank you for choosing Toyota of Scranton! Warm regards, ~The Service Team Toyota of Scranton

Toyota of Scranton responded

JTROVITCH, Thank you for the kind words! We’re so glad to hear you had an all-around wonderful experience with us. It’s great to know David took excellent care of you and was able to answer all of your questions and concerns. We truly appreciate your support and thank you for choosing Toyota of Scranton! Warm regards, MJ Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

TINTON8383, Thank you for your feedback—we truly appreciate you taking the time to share it. We’re glad to hear you found our team professional and that you were satisfied with the quality of your service. That means a lot to us. We also understand your concern regarding pricing, and we’re always working to provide value while maintaining the level of care and quality our guests expect. Thank you again for choosing Toyota of Scranton—we appreciate your business and hope to continue taking great care of you! Warm regards, ~The Service Team Toyota of Scranton

Toyota of Scranton responded

Thanks again, Thank you for the great feedback! We’re so glad to hear you found our team knowledgeable, considerate, and respectful of your time—that’s exactly the experience we strive to provide. We truly appreciate your kind words and look forward to assisting you again in the future! Take care, ~The Service Team Toyota of Scranton

Toyota of Scranton responded

MOZARTX007, Thank you so much for your kind words and for recognizing David! We’re proud to have him on our team, and I’ll be sure to share your feedback with him—he truly cares about providing outstanding service. We truly appreciate your continued trust in us. If there’s anything we could have done to make your visit a 5-star experience, we’d really value your feedback—thank you again! Warm regards, ~The Service Team Toyota of Scranton

Toyota of Scranton responded

MPALLADINO326, Thank you for the great feedback! We’re so glad to hear everything is completed in a timely manner and that Dave has been able to answer all of your questions. He truly takes pride in making sure our guests feel informed and taken care of. We appreciate you choosing Toyota of Scranton and look forward to seeing you again! Warm regards, MJ Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

bayliner, Thank you for your kind words! We truly appreciate you taking the time to share your experience. It’s wonderful to hear that our team has been helpful, friendly, and communicative throughout your visits. Providing great service and keeping our guests informed every step of the way is always our goal. We’re grateful for your trust and look forward to continuing to provide you with the same consistent experience each time you visit us. Warm regards, MJ Preno Vice President of Guest Experience

Toyota of Scranton responded

BTHOMAS904, Thank you for the great feedback! We truly appreciate your loyalty over the years, and we’re so glad to hear that Dave has consistently kept you informed and taken such great care of your service needs. He takes a lot of pride in making sure our guests receive honest recommendations and the best possible experience. We look forward to seeing you again at Toyota of Scranton! Warm regards, ~The Service Team

Toyota of Scranton responded

RJANUS, Thank you so much for the wonderful review! We’re thrilled to hear you feel our Service Department and Collision Center are top notch. We’re also glad our team kept you informed about any additional services needed, including pricing and timing, so there were no surprises. Most importantly, we appreciate knowing you feel confident that everything was completed properly and that your vehicle is safe to drive. Thank you for choosing Toyota of Scranton—we truly value your trust! Warm regards, MJ Preno Vice President of Guest Experience